PowerSchool India Customer Success Manager Reviews

Likes

Continuously receiving challenging tasks n huge opportunity for people who like to learn n perform, people who wants to settle on doing one thing may not like it

Dislikes

Salary is currently way below market standard, not sure about new hires but folks working in org for 3+ yrs are lagging behind so seeing huge attrition No stock option provided to employees, apparently it is reserved for executive only. Culture of

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work environment

Dislikes

N/A

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Could learn a lot

Dislikes

Work life balance and company culture

Work Details

Chaotic

Work days: Monday to Friday (Strict Timings)

Likes

Culture

Dislikes

Learning curve is small

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Open culture

Dislikes

Nothing

Work Details

The best

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning opportunity like udemy subscription. 2 days work from home in week.quaterly recognition of teammates.

Dislikes

No work life balance (sometimes have to work for 16-17 hours in a day( Not a good culture specially director level people abuse you on call and favour whom they like. Promotions only when they are forced to give else only favourite will get Promotions. No merit based recognitions, they only recognize selected people in team, others are never given any opportunity. If you try to give bad reviews they come to you indirectly (as they already know youbhave given bad review). Salary is not competitive and hikes are very less 5-6% on average( but not for favourites)....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

1)Perks and Benefits 2)Job security 3) Company can be one of the best if they change the management.

Dislikes

1) No work life balance if you are not a part of senior management. 2) Do not expect any flexibility or even a slight concern to anyone’s issues unless you are a yes sir/mam person. 3) Management is corrupt, even if you complain about someone no action will be taken ever. They are all in the same boat. 4) Career growth is very limited and does not depend on your performance.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Having been part of PowerSchool for the past few years, I feel truly fortunate to be part of this family. The way our leadership address our questions, support growth, and help shape our career paths is outstanding. Recently, I came across some negative comments, and it surprised me to see how people could speak so poorly of others.We all experience both good and challenging days at work, but that doesn't mean we should criticise our workplace or leadership. From what I have read, it seems these comments may be rooted in personal issues with managers or senior leadership, which is disappointing to see. In my experience, PowerSchool is a fantastic place to work. Our managers and senior leadership understand our situations and genuinely support the team. We should value that and strive to maintain a respectful, positive workspace by respecting our leaders and each other. People must think carefully before posting such comments - no one is perfect. Let's make an effort to show respect to each others....Read More

Dislikes

Nothing...

Likes

My journey with PS has been incredible. I began my professional career here as a fresher, and the work culture and environment are truly remarkable. When I initially joined, PS was still new in India, and the team was small. However, I immediately felt a strong sense of belonging and camaraderie. PS genuinely treats its employees like family, and it's not just a saying; they truly live by it. This culture is a testament to the leadership that has shaped the organization. Although I briefly left for another opportunity, I found myself returning within a few months and my second chapter with PS has been just as fulfilling as the first. Thanks to its exceptional work culture, PS has a significant number of long-tenured employees who continue to thrive within the organization. This supportive and inclusive environment has fostered strong employee loyalty, encouraging many individuals to build and sustain their careers with PS over the years. The positive culture not only attracts new talent but also ensures that experienced professionals remain committed, contributing their valuable knowledge and skills to the company's ongoing success...Read More

Dislikes

Currently, there is nothing particular to mention.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working at PowerSchool has been an exceptional experience. Leadership foster a supportive and empowering work environment encouraging constant growth innovation.The opportunities to take ownership of project and develop new skills have been remarkable. One of the most outstanding aspects is how transparent and approachable the leadership team is, especially when it comes to sharing company goals and achievement. Every contribution feels value and the sense of collaboration across team is truly motivating. PowerSchool places a strong emphasis on employees learning and development ensuring that we not only do our jobs but also push ourselves to grow professionally. The well-structure processes make it easy to get support when needed and the open door policy ensures that new idea and ideas are always welcomed. I appreciate the balance of work and fun, making the workplace vibrant and engaging. Whether you are new joiner or a long-time employee, PowerSchool offers a collaborative and forward thinking environment that is focus on innovation and employee success. It's been a great place to work and I highly recommended it to anyone looking to grow in their career....Read More

Dislikes

HR should prioritise talent retention, as we are seeing a trend of employees leaving despite their desire to stay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had a pleasure working with my team, and their dedication and expertise are truly remarkable. Team consistently go above and beyond to ensure highest quality of work. Leadership provides complete transparency and making the work process smooth and productive. Below are some of my personal experiences working with PowerSchool: 1) My work is recognised and appreciated which pushed me to go an extra mile every time. 2) Managers and Leadership team takes quick positive action on any feedback shared by employees. 3) The processes are so well defined which makes work lot easier since everything is documented. ( You know whom to reach-out for any help / Support) 4)Leadership team is truly transparent with company’s numbers during team meetings, It seems like a personal victory when we hit the target/Milestone. 5)They take Fun - Seriously :) , You will never feel bored here . I am working here for more than a year now and i feel this is the best place to work....Read More

Dislikes

No dislikes ! PowerSchool provides enough perks , So I can’t complain.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only the perks are good.

Dislikes

PowerSchool India was great initially. But since a few months, it has become disappointing and stressful. Too much work and no life balance (Hopefully this will stop after we go private). They think this is a playground and anyone can come and play in Professional Services. Both husband and wife are now trying to run the show with wife not having any certification or skill set but is becoming part of project management. The deserving people are not even screened or looked at because of this biasness for the married couple (the 2 Associate Managers). There is a separate group of people who think they are very smart. I hope the upper management is realizing what they are doing by promoting wrong people....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Working at PowerSchool has been a fantastic experience. The organisation is forward thinking and innovation driven organisation. The leadership team is supportive and inspiring fostering team collaboration and engagement. New ideas and thoughts has always been appreciated. The leadership team here follows a open-door policy where any idea and matters can be discussed. Hybrid work environment also gives work flexibility....Read More

Dislikes

NA

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.