OnePlus Customer Care Officer Reviews by 9 Employees | Rated 4.6/5

What employees say about OnePlus?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

50% employees reported

No travel

67% employees reported

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Gender based rating

4.5

Rated by Women

4 reviews

5.0

Rated by Men

4 reviews

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9 reviews found

Sort by: Popular

Customer Care Officer (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2024

Likes

Pne plus is great service provider And shweta dangle is floor manager is great understandinly of all staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Riyaj .. new centre manegerboff OnePlus Is worst maneger off one plus . To rude bihev and not understanding any staff

BigBasket

We don't just offer jobs; we offer peace of mind.

Customer Care Officer in Ranchi

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Aug 2021

Likes

the teammates are supportive and the work i do thats nice..

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

there are lots of politics and no career growth have seen.... management is also poor

Salary - Poor
Promotions - Bad

Work Details

it is my first job.. it was quit challenging for me in the begining but now everything is good.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Officer in Jaipur

Full Time

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2022

Likes

No target just attending customers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Officer in Jhansi

180000 Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Sep 2022

Likes

Good great company is a good performance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Officer in Noida

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2022

Likes

Verry good because OnePlus culture is higher standard

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No suggestions Because I want to join backend

Work Details

Costumer care officer

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Noida

Cco Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2020

Likes

Amazing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nthg

Work Details

Work timings: Flexible Timings

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

Customer Care Officer in Jaipur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Dec 2020

Likes

Oneplus is really a lovely brand, and I love to work with oneplus... working environment and place is really totally comfortable. we got good salary and good work space. Leaned alot of things here like , stress handing, quick solution of queries and lot more.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

I am working here since 2018. I love the brand and working here, but the thing I don't Like is, no promotion no opportunities to grow up. It's not the fault of oneplus brand. This is issue with oneplus Jaipur manager and management team. He don't want us to grow up and having totally partial behaviour. The fa person is, manager's brother, so partiality is genuine. He always forced us to work hard at the other hand his family members as a staff chilling in office...so my overall bad feedback is due to my manager.there is a lot of politics and management doesn't address our issue doesn't support us....Read More

Promotions - Poor

Work Details

Job and workplace is good and interesting But I struggle for transportation and travel to office by public transport is too much as company not provide cab facility.Need to carry same dress through out the year, no celebration and no employee care..

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Care Officer in Lucknow

Inventory Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jun 2022

Likes

Nothing i like just a good store look thats all

Dislikes

Work culture was not there . That i normal dealer shop whatever happens is according to R.M

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

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Customer Care Officer in Rajouri Garden

Nil Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Dec 2021

Likes

Good environment and good salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

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Similar Designation Reviews

Sales Executive in Visakhapatnam (working remotely)

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Feb 2025

Likes

Salary

Salary - Good
Work-life balance - Good

Dislikes

Job security at oneplus

Job security - Poor

Work Details

Work timings: Strict Timings

Sales Executive in Visakhapatnam

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Feb 2025

Likes

Salary

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

There is no job security

Job security - Poor
Promotions - Poor

Work Details

Work timings: Strict Timings

Sales Executive in Coimbatore

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Nov 2024

Likes

Good experience My knowledge important very useful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Team Lead in Thane

Full Time

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Oct 2024

Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No Incentive Benefits for higher level

Salary - Poor

Team Lead in Thane

Full Time

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2024

Likes

Growth & Promotion in position

Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No proper incentive structure for upper management

Customer Care Executive in Bangalore / Bengaluru

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Jun 2024

Likes

Good knowledge

Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No support on employee

Salary - Poor

Sales Officer in Noida

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 May 2024

Likes

Good working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Nanded

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Apr 2024

Likes

Mobile Products

Work-life balance - Good

Dislikes

Company strategy about employee

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Sales Executive in Mumbai

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Aug 2023

Likes

Good Experience working with oneplus

Company culture - Good
Work-life balance - Good

Dislikes

no promotions you have you work in the same position

Skill development - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Chennai

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2023

Likes

I love company policy

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary delay

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Other OnePlus Reviews

Regional Service Manager in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2025

Likes

One of the best company I've ever worked with , if i get to work again with this company i would love yo work with , even I don't know current situation of the company but having guts feeling that it will be awesome

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

At that time nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.

Floor Manager in New Delhi

Full Time

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Jun 2024

Likes

Its helps teaching lots of lessons how to be patience, and calm in situation and mold you to be with handing the situations.

Skill development - Excellent
Job security - Good

Dislikes

You can develop your skill every day and learn this every mint but in terms of salary reference people getting more of it benefits. As I saw, either you should have some good PR or some good Work skills, and having patient of learning. If you wanted to learn then you can join….

Salary - Poor
Promotions - Poor
Company culture - Bad

Software Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Apr 2024

Likes

Good starting package for a fresher with a good bonus component.

Dislikes

1.) Poor salary growth 2.) Poor technical growth 3.) Internal politics 4.) Lack of youth in higher positions leads to lack of technical ambition. 5.) Chinese management lacks the trust in India R&D to give developmental work. You'll work mostly on upgrade projects with a focus on debugging.

Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Store Manager in New Delhi

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Dec 2023

Likes

The company has a good reputation and a growth trajectory, but it does not offer enough opportunities for the employees to learn and grow. The job is stable, but the skills development and the remuneration are below the industry standards. The company focuses mainly on its excellent product, and does not value the diversity and creativity of its workforce. The employees are expected to do the same work repeatedly without any feedback or recognition....Read More

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

No such thing is poor but mostly average.

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Operations in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Feb 2025

Likes

Job security - Excellent

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Sales Team Leader in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work timings: Flexible Timings

City Manager in New Delhi

Full Time

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Feb 2025

Likes

Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Brand Promoter in New Delhi

Full Time

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2025

Likes

Nothing

Dislikes

Work pressure is to much company not gives any incentives

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Regional Service Manager in New Delhi

Full Time

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 16 Feb 2025

Dislikes

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Brand Promoter in New Delhi

Full Time

Marketing Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Feb 2025

Likes

Nothing

Dislikes

Company not gives any incentives & not gives growth . Work pressure is to much

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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OnePlus Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 OnePlus reviews submitted by OnePlus employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if OnePlus is the right company for you. 50% employees reported th...Read more

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OnePlus Customer Care Officer Reviews

OnePlus Customer Care Officer Reviews

What employees say about OnePlus?

Workplace insights

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

9 reviews found

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