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Omega

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3.6

based on 140 Reviews

Video summary

Filter reviews by

Omega Customer Success, Service & Operations Department Reviews

Updated 7 Feb, 2025

Overall Rating

3.8/5

based on 25 reviews

Rating distribution

14 (56.0%)

5 (20.0%)

1 (4.0%)

4 (16.0%)

Category Ratings

3.9

Company culture

3.9

Skill development

3.8

Job security

3.8

Work satisfaction

3.7

Work-life balance

3.3

Promotions

3.2

Salary

What employees say about Omega?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

72% employees reported

Flexible timing

60% employees reported

No travel

43% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

6 reviews

4.1

Rated by Men

17 reviews

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Explore Reviews by Department

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Customer Success, Service & Operations

3.8

• 25 Reviews

Healthcare & Life Sciences

3.7

• 21 Reviews

Engineering - Software & QA

3.8

• 9 Reviews

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3.7

• 8 Reviews

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Quality Assurance

4.6

• 4 Reviews

Top Mentions in Omega Customer Success, Service & Operations Department Reviews

25 reviews found

Sort by: Popular

Senior Analyst in Tiruchirappalli (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Dec 2024

Likes

No improvement. No salary increment. Work from home no available for senior employee

Dislikes

No improvement for salary and promotion.

Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Poor

Senior Processing Executive in Chennai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Jun 2024

Likes

Lot of Friends and very comfortable. have lot of things quickly learning.

Dislikes

I am interested rejoined.when I was attant the interview last week.very insult to me. I am not buying a pip last 7 and half years.but manager and Tl wrongly said. They are not considered my words.i said please review. and check it my working period. And also said. They are not ask my words.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

AR Associate in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 May 2024

Likes

Great company with Discipline and Good work culture

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

The way some TL treat new comers is not at all good

Get interview-ready with top interview questions

View all 6 questions

Senior AR Associate in Chennai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2023

Likes

Good company

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Company policy's and salary increment

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

AR Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Dec 2023

Likes

Good team building

Job security - Good

Dislikes

Facilities and salary for employees

Salary - Poor
Work satisfaction - Poor

AR Analyst in Chennai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Nov 2023

Likes

I like the way

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Process Associate in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2023

Likes

good to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing for dislike all good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

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Accounts Receivable Process Executive in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2025

Likes

Go through HRs working there

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Discover interview dos and don'ts from real experiences

Quality Controller in Tiruchirappalli

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 21 Jul 2023

Likes

Don't like anything

Job security - Excellent

Dislikes

Hate all the things

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior AR in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2023

Likes

Team members

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

HR support and assistance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Quality Analyst in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2024

Likes

Good work environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No proper apprisals and no carrier growth

Salary - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2023

Likes

Good ......

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No no no no no

Salary - Poor
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Supervisor in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 14 Sep 2023

Likes

Work culture

Skill development - Excellent
Company culture - Excellent

Dislikes

Salary and there is no job security

Salary - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior AR Caller (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Jun 2024

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Excellent good environment to work easy way to develop skills for fresher

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Telecaller in Tiruchirappalli

Part Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Mar 2024

Likes

good place for work

Company culture - Good

Dislikes

night shift

Skill development - Poor
Job security - Poor

IT or Customer (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2023

Likes

It a preature lentgh to be in room long turned

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Unaccessible time liked time line Unproductive at times Short time heard and Tite

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Medical Billing Executive (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 09 Jun 2023

Likes

Nice one good and it

Skill development - Good
Promotions - Good

Dislikes

No a employee for current locaton

Job security - Poor
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves International Travel, Travel Within City.

Accounts Receivable Executive in Trichy

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2023

Likes

Career opportunities and skills

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing about to say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Processing Executive in Trichy

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 05 Jul 2024

Likes

Very Terrible

Job security - Excellent

Dislikes

Manager Jagadeesh Tl Sk Saravanan. Very worst behaviour.

Salary - Bad
Skill development - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Coach in Tiruchirappalli

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jun 2022

Likes

job security

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

they are not providing a good package for existing employees but hiring new users with less experience for more salary.

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Omega reviews submitted by Omega employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Omega is the right company for you. 72% of employees reported the working day...Read more

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Omega Customer Success, Service & Operations Department Reviews Reviews

Omega Salaries in Customer Success, Service & Operations Department in India

AR Associate 8 salaries	₹2.1 L/yr - ₹3.4 L/yr
AR Caller 6 salaries	₹1.1 L/yr - ₹4 L/yr
Senior Processing Executive 6 salaries	₹1.5 L/yr - ₹5.4 L/yr
Senior AR Executive 5 salaries	₹2.6 L/yr - ₹4.9 L/yr
Executive Assistant 4 salaries	₹1.8 L/yr - ₹4.3 L/yr