Offshoot Agency is rated
2.9 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Offshoot Agency is rated
2.9 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Offshoot Agency Customer Care Associate Reviews
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18 reviews found
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Popular
Customer Care Associate in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Nothing
Dislikes
Salary, management, shifts, timings, everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 May 2023
Likes
I m not satisfied not a organisation but Management and Supporting Staff Also.
Dislikes
Management behaviour is very rudely. Supporting Staff Can't be Support. Every Month Salary Deduction without Reason.
It would have been nice to have come like salary time.
Dislikes
Forget promotion if you work here.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate in
F-19 sector -8 Noida
Full Time
·
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Sep 2022
Likes
It's a best company to start career in Bpo company
Dislikes
Few holidays
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Kolkata
Back End Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Mar 2021
Likes
Work culture
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Kolkata
CCA Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Oct 2020
Likes
It was a amazing experience working with Offshoot agency... excellent work place, very friendly nature of everyone and very positive energy while working with them.
Dislikes
They don't have a leave bucket actually.
Work Details
Just amazing feeling while working with this offshoot agency.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Kolkata
Cca Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Feb 2020
Likes
Best working place.... Best environment.. best for womens those who r not comfortable in night shift.... Very helpful environment
Dislikes
No paid leave
Work Details
Very helpful environment...
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Offshoot Agency.
THERE HR DEPARTMENT USELESS. MANAGER AND TEAM LEADER CAN TERMINATE ANY ONE EMPLOYEE AT ANY TIME WITHOUT ANY REASON. THERE IS NO OVERTIME BENEFIT. YOU HAVE TO STRETCH EVERY DAY. WORK CULTURE AND ENVIRONMENT REDICULOUS.
Dislikes
EVERY THING I DISLIKE
Work Details
Work days: Rotational Shift
Customer Care Associate in
Kolkata
Jio Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 14 Apr 2022
Likes
Ovar all it's good but Work and life balance it was very difficult for me.
Dislikes
Salary and Work life balance
Work Details
As a Customer care associate
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Kolkata
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Cafeterria
Dislikes
Wrost company
Work Details
Calling
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Associate
Data varification Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Feb 2019
Likes
I like only work with the our team, 95% staffs are hard worker after it the management forced to work more and more. The whole management and specially a former manager mr. shubendu, he was such a devil for the office.
Dislikes
The manager and team leader are forced to staff for work. And they were threat to the staff that they will terminate if staff will not work stretch.
Work Details
Sometimes well and moretimes terrible.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2019
Likes
I had worked approximately 1.8 years in offshoot Pvt ltd. Company environment is nice no doubt 👍 our team works was also good, some team leaders were very helpfull.
Dislikes
Managers, few team leader's behavior was not good in short the management was not good.
Work Details
My destination was DV first and after few days it was converted into the DE and after few days when works pressure was gonna be high then the employees direction was like ring road becouse the management pressurized them. it was so Hercules.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Kolkata
data verification and duplicacy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Oct 2019
Likes
not such a good company no leaves only one weekoff and TLs and managers so bad behaviour and HR is bad also
Dislikes
no leave policies no good behaviour and site head ankur is bad he don't know how to talk with employees please do not join in offshoot agency kolkata
Work Details
I was an agent of this company
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Offshoot Agency's Customer Care Associates
How is Offshoot Agency to work for?
Offshoot Agency is rated 2.9 out of 5, based on 18 reviews by employees on AmbitionBox.
Offshoot Agency is known for Company culture which is rated at the top and given a rating of 2.4. However, Career growth is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Offshoot Agency read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Offshoot Agency?
According to AmbitionBox ratings, Offshoot Agency employees rate its salary and benefits as 2.2 out of 5. You can know more about Offshoot Agency Salaries at AmbitionBox
How is the work culture at Offshoot Agency?
Work culture is rated 2.4 at Offshoot Agency by 18 employees. While job security is rated 2.0 and work-life balance is rated 2.3 at Offshoot Agency. Read detailed reviews by employees of Offshoot Agency on AmbitionBox.
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Offshoot Agency Customer Care Associate Reviews by Locations