Office Beacon Customer Service ExecutiveVadodara Reviews
based on 4 reviews
Updated 9 Dec, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
4.4
Job Security
3.5
Work Satisfaction
3.0
Company culture
3.0
Salary & Benefits
3.0
Work-Life balance
3.0
Skill development
3.0
Promotions/Appraisal
Office Beacon is rated
3.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Office Beacon is rated
3.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Service Executive in
Vadodara
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 05 Nov 2024
Likes
Company provides salary on time and there is no pressure from the seniors/TL/manager's end to get tasks completed within certain time.
Dislikes
10 hours of night shift Monday to Friday as this is US based job. No professionalism and very toxic environment in the company. Increment is too less and there is no promotion of position. HR policies are pathetic regarding leaves, holidays, etc. TL, managers don't care about their employees as they don't grant them leaves when required and they try to force them to come to work. Company basically tries to deduct money from salary as many ways possible. No growth in work as we don't learn anything special or useful. No skills and experience can be gained from the work role. Company has poor hygiene especially the floors, toilets, canteen area and parking area. Employees working in the company have least experience and skills most of them are 10 or 12 pass people. Spoken english and written english not required. IT department is the worst whenever any issue arises it takes lot of time to get resolved and sometimes they don't even resolve it and we have no other option but to work with issue. Company's all the staff members have no sense of talking and their behaviour is very rude. Company is outdated when it comes to software versions in systems, OS versions, system specifications, paper work is more involved for all processes. No email system or verbal approval everything has to be done in written and signed by manager for approval. Mobiles phones are not allowed on the floors due to data security reasons which is absolutely nonsense as there is nothing to steal. Canteen service is poor and there is no variety in foods. Sometimes even the caterers are not there. Quality of food is bad. We get just 5-6 company holidays in a year. Indian holidays are all working days and it's compulsory to work in those days. Highly recommended to not to join this company....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Vadodara
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Dec 2024
Likes
I like the working environment and culture followed here
Dislikes
I don't have anything to share
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Vadodara
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2020
Likes
Nothing
Dislikes
Very poor work culture, no job security, work like a government office
Work Details
Work timings: Strict Timings
Customer Service Executive in
Vadodara
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2019
Likes
Good
Dislikes
Nothing
Work Details
Nice
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.