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NIIT Customer Success, Service & Operations Department Reviews

Updated 29 Mar, 2025
Overall Rating
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3.3/5
based on 151 reviews

Rating distribution

Category Ratings

3.9

Job security

3.4

Work-life balance

3.3

Company culture

3.3

Skill development

3.0

Work satisfaction

2.5

Salary

2.3

Promotions

What employees say about NIIT?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

70% employees reported

Monday to Friday

Monday to Friday

83% employees reported

Flexible timing

Flexible timing

62% employees reported

No travel

No travel

76% employees reported

Gender based rating

3.3
female

Rated by Women

60 reviews

3.3
male

Rated by Men

87 reviews

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Top Mentions in NIIT Customer Success, Service & Operations Department Reviews

151 reviews found

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People also ask about NIIT's Customer Success, Service & Operations Department

Is NIIT's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 150 employee reviews, it's clear that most employees have an average experience working at NIIT's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about job security and career growth on AmbitionBox.
Does NIIT's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, NIIT's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.5 out of 5, based on 150 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about NIIT's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at NIIT's Customer Success, Service & Operations Department, click here .
How is the work culture at NIIT's Customer Success, Service & Operations Department?
Work culture at NIIT's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 150 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at NIIT's Customer Success, Service & Operations Department, click here .
How is the job security at NIIT's Customer Success, Service & Operations Department?
Based on 150 reviews on AmbitionBox, NIIT's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at NIIT's Customer Success, Service & Operations Department. To read reviews about job security at NIIT's Customer Success, Service & Operations Department, click here .
Is work from home available at NIIT's Customer Success, Service & Operations Department?
According to AmbitionBox, 3% of NIIT's Customer Success, Service & Operations Department employees work from home permanently, 27% work from the office, and 70% follow a hybrid model, based on 30 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at NIIT's Customer Success, Service & Operations Department?
To get a job at NIIT's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top NIIT interview questions and practice your responses to prepare thoroughly.

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