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Muthoot Mercantile Customer Service Executive Reviews

based on 12 reviews
Updated 19 Dec, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.2

Work Satisfaction

3.1

Skill development

3.0

Work-Life balance

2.9

Company culture

2.9

Job Security

2.8

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Muthoot Mercantile Customer Service Executive Reviews

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People also ask about Muthoot Mercantile's Customer Service Executives

Is Muthoot Mercantile a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 12 employee reviews, it's clear that most customer service executives have an average experience working at Muthoot Mercantile. Work Satisfaction holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Muthoot Mercantile pay their Customer Service Executives well?
According to AmbitionBox reviews, Muthoot Mercantile customer service executives rate their salary and benefits at 2.8 out of 5, based on 12 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Muthoot Mercantile's customer service executives salaries here and to read reviews specifically about salary and benefits at Muthoot Mercantile for customer service executives, click here.
How is the work culture at Muthoot Mercantile for Customer Service Executives?
Work culture at Muthoot Mercantile for customer service executives is rated 2.9 out of 5 by 12 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Muthoot Mercantile for customer service executives, click here.
How is the job security at Muthoot Mercantile for Customer Service Executives?
Based on 12 reviews on AmbitionBox, Muthoot Mercantile's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Muthoot Mercantile. To read reviews about job security at Muthoot Mercantile for customer service executives, click here.

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Gender Based Ratings for Muthoot Mercantile Customer Service Executive

based on 11 reviews
3.6
Rated by 6 Women

Rated 3.7 for Work Satisfaction and 3.6 for Skill Development

women
2.6
Rated by 5 Men

Rated 2.4 for Job Security and 2.4 for Work Satisfaction

men

Working Days for Muthoot Mercantile Customer Service Executive

based on 13 reviews
Monday to Saturday
100%

Work Timings for Muthoot Mercantile Customer Service Executive

based on 13 reviews
Strict (9.30am - 6pm)
Flexible timing
Strict (9.30am - 6.30pm)
55%
36%
9%

Shift Timings for Muthoot Mercantile Customer Service Executive

based on 13 reviews
Day shift
100%

Business Travel for Muthoot Mercantile Customer Service Executive

based on 13 reviews
No travel
70%
Within city
30%
Muthoot Mercantile Customer Service Executive Salary
based on 46 salaries
₹1.5 L/yr - ₹2.3 L/yr
37% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
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