Muthoot Fincorp Customer Service ExecutiveKolkata Reviews
based on 7 reviews
Updated 18 Jun, 2023
Overall Rating
1.9/5
How AmbitionBox ratings work?
Category Ratings
3.3
Job Security
3.2
Skill development
2.4
Work Satisfaction
2.3
Work-Life balance
1.7
Company culture
1.5
Promotions/Appraisal
1.4
Salary & Benefits
Muthoot Fincorp is rated
1.9 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Muthoot Fincorp is rated
1.9 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Muthoot Fincorp Customer Service Executive Kolkata Reviews
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7 reviews found
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Popular
Customer Service Executive in
Kolkata
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 08 Apr 2023
Likes
Family environment company
Dislikes
Personal treat from upper level
Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 18 Jun 2023
Likes
Nothing at all....Only some people reserve their chair here upto before death....
Dislikes
Nothing is possible if anyone will join this company....
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Customer service executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Jun 2022
Likes
Poor Salary structure and westbengal all area manager beavers is very bad and very poor type pressure create.
Top Muthoot Fincorp Customer Service Executive Interview Questions
As a ex muthootian I can say in the beginning of your career it's a good organization to work for, less pressure easy job profile. But don't waste ur time for too long, there is no growth in career as well as your package is concern. Though the job is minimum but comparison with it the pacage is very cheap and also the management like the oiling mentality. Poor work culture. So if you want bright prospect just gather the knowledge of sales and operation (though very small) and try for better opportunities....Read More
Dislikes
Salary structure and incentive structure is terrible. Process is very simple. No one really care about learning new things and applying new things. Poor management policy and employee benefit is literally Zero. They are taking 7 month for the process of appraisal! Can you imagine it in a private sector? Oiling is the key factor to get promoted. Still if you want a job is lesser pressure and have a nice time schedule also you have no monetary need and you don't have expectations to achieve a successful career then my dear friend Muthoy Fincorp is the perfect place for you....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2020
Likes
I am a former employee.
Dislikes
The company was good. I have no doubt on it. However salary is low. I had done some extra activity apart from customer service. HR activity and MIS activity. They have recognize it but never promoted me to the position by giving excuses (tenure). They had hirred new people for the same work with a good salary packages. I never feeloffended if they had not recognize my work and stopped giving me hope for a promotion. Also I worked under a manager for 8 months who is good for nothing and still got promoted. But that can not demotivated me to keep doing the good work....Read More
Work Details
If you are looking for a 9-5:30 job and ready to compromise with salary this company is good. Also for freshers they would get chance to polish their skill as you will get chance to interest with people.
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2018
Likes
Timing
Dislikes
Pay scale is less
Work Details
Exciting ...but some times boring
Work days: Monday to Saturday
(Strict Timings)
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Muthoot Fincorp.
People also ask about Muthoot Fincorp, Kolkata Customer Service Executives
Is Muthoot Fincorp, Kolkata a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.9 out of 5 from over 7 employee reviews, it's clear that most customer service executives have a below average experience working at Muthoot Fincorp, Kolkata. Job Security holds the highest rating at 3.3, while salary & benefits is rated the lowest amongst all factors at 1.4. Read reviews about job security and salary & benefits on AmbitionBox.
Does Muthoot Fincorp, Kolkata pay their Customer Service Executives well?
According to AmbitionBox reviews, Muthoot Fincorp, Kolkata customer service executives rate their salary and benefits at 1.4 out of 5, based on 7 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Muthoot Fincorp, Kolkata's customer service executives salaries here and to read reviews specifically about salary and benefits at Muthoot Fincorp, Kolkata for customer service executives, click here.
How is the work culture at Muthoot Fincorp, Kolkata for Customer Service Executives?
Work culture at Muthoot Fincorp, Kolkata for customer service executives is rated 1.7 out of 5 by 7 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Muthoot Fincorp, Kolkata for customer service executives, click here.
How is the job security at Muthoot Fincorp, Kolkata for Customer Service Executives?
Based on 7 reviews on AmbitionBox, Muthoot Fincorp, Kolkata's customer service executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Muthoot Fincorp, Kolkata for customer service executives, click here.
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