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Mr Cooper Customer Success, Service & Operations Department Reviews

Updated 10 Apr, 2025
Overall Rating
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3.8/5
based on 86 reviews

Rating distribution

Category Ratings

4.4

Job security

4.0

Company culture

3.7

Work-life balance

3.6

Skill development

3.6

Work satisfaction

3.1

Salary

2.8

Promotions

What employees say about Mr Cooper?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

67% employees reported

Monday to Friday

Monday to Friday

98% employees reported

Strict (5.30pm - 2.30am)

Strict (5.30pm - 2.30am)

37% employees reported

No travel

No travel

79% employees reported

Gender based rating

3.6
female

Rated by Women

39 reviews

3.9
male

Rated by Men

47 reviews

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Top Mentions in Mr Cooper Customer Success, Service & Operations Department Reviews

86 reviews found

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People also ask about Mr Cooper's Customer Success, Service & Operations Department

Is Mr Cooper's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 86 employee reviews, it's clear that most employees have an average experience working at Mr Cooper's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Mr Cooper's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Mr Cooper's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 86 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mr Cooper's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Mr Cooper's Customer Success, Service & Operations Department, click here .
How is the work culture at Mr Cooper's Customer Success, Service & Operations Department?
Work culture at Mr Cooper's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 86 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Mr Cooper's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Mr Cooper's Customer Success, Service & Operations Department, click here .
How is the job security at Mr Cooper's Customer Success, Service & Operations Department?
Based on 86 reviews on AmbitionBox, Mr Cooper's Customer Success, Service & Operations Department employees rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Mr Cooper's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Mr Cooper's Customer Success, Service & Operations Department, click here .
Is work from home available at Mr Cooper's Customer Success, Service & Operations Department?
According to AmbitionBox, 3% of Mr Cooper's Customer Success, Service & Operations Department employees work from home permanently, 30% work from the office, and 67% follow a hybrid model, based on 30 reviews in the last 6 months. This reflects a flexible approach to work arrangements.
How do I get a job at Mr Cooper's Customer Success, Service & Operations Department?
To get a job at Mr Cooper's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Mr Cooper interview questions and practice your responses to prepare thoroughly.

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