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Merck KGaA

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3.8

based on 74 Reviews

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Merck KGaA Customer Success, Service & Operations Department Reviews

Updated 10 Nov, 2024

Overall Rating

3.5/5

based on 4 reviews

Rating distribution

0 (0%)

2 (50.0%)

1 (25.0%)

0 (0%)

Category Ratings

3.9

Work-life balance

3.6

Job security

3.5

Company culture

3.3

Work satisfaction

2.8

Salary

2.8

Skill development

2.2

Promotions

What employees say about Merck KGaA?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

1 reviews

3.2

Rated by Men

3 reviews

Merck KGaA is rated 3.5 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Merck KGaA is rated 3.5 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.5

• 4 Reviews

Engineering - Software & QA

3.6

• 14 Reviews

Research & Development

4.7

• 10 Reviews

Finance & Accounting

3.1

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Service Excellence Manager in Bangalore / Bengaluru

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Nov 2024

Likes

Merck is a good company with great work culture and employee benefits.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Need improvement in some managements who are dumping all the work to team without estimating the efforts and value addition out of it.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Developer in Bangalore / Bengaluru

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 25 Apr 2023

Likes

Health care company

Dislikes

Nill career growth. Its a place for only clerk’s.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Analyst in Bangalore Rural

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 27 May 2022

Likes

Compensation is good. Fixed weekoffs. Attractive Shift allowance.

Salary - Excellent
Job security - Excellent

Dislikes

Management is pathetic. Workload is heavy.

Skill development - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Service Excellence Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

posted on 05 Mar 2024

Overall Rating

Return to all reviews

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Merck KGaA?

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More about working at Merck KGaA

HQ - Darmstadt, Germany
Pharma
201-500 Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Merck KGaA reviews submitted by Merck KGaA employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Merck KGaA is the right company for you.

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Merck KGaA Customer Success, Service & Operations Department Reviews Reviews

Merck KGaA Salaries in Customer Success, Service & Operations Department in India

Senior Specialist 3 salaries	₹8.5 L/yr - ₹16.9 L/yr
Team Lead Operations 2 salaries	₹9.9 L/yr - ₹12.7 L/yr
Digital Expert 1 salary	₹9.9 L/yr - ₹12.7 L/yr
Remote Support Engineer 2 1 salary	₹5.4 L/yr - ₹6.9 L/yr
Research and Development Project Manager 1 salary	₹16.6 L/yr - ₹21.2 L/yr