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Medgenome Labs

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based on 202 Reviews

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Medgenome Labs Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 29 Jan, 2025

Overall Rating

4.1/5

based on 22 reviews

Rating distribution

5

11 (50.0%)

4

4 (18.2%)

3

4 (18.2%)

2

2 (9.1%)

1

1 (4.5%)

Category Ratings

3.9

Job security

3.9

Skill development

3.9

Work satisfaction

3.7

Company culture

3.7

Salary

3.6

Work-life balance

3.4

Promotions

What employees say about Medgenome Labs?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

100% employees reported

Monday to Saturday

47% employees reported

Flexible timing

75% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

10 reviews

4.3

Rated by Men

9 reviews

Medgenome Labs is rated 4.1 out of 5 stars on AmbitionBox, based on 22 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Medgenome Labs is rated 4.1 out of 5 stars on AmbitionBox, based on 22 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Medgenome Labs Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Senior Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Oct 2024

Likes

What are the perks of working here? lol. You get job security from constant monitoring and a chance to bond over the joyless induction sessions led by the most unenthusiastic people imaginable. You’ll become a master of desk napping since there’s zero learning involved. And if you’re in biometrics, enjoy a salary that barely covers lunch! Welcome to corporate jail!

Dislikes

This place is like a prison with the HR team acting as wardens. Strict attendance policies, constant monitoring, and zero trust in employees. They pack us into tiny spaces like sardines, making two or three people share a spot meant for one. The IT assets team? Clearly missing a process or maybe just eyesight, handover broken assetsand later charge you for it. If their goal is to test our patience, they're doing a fantastic job. Induction sessions here are a total snooze fest, led by lifeless personalities who might as well be sleepwalking! It’s all about company rules and regulations, giving jailhouse vibe. If you’re thinking about joining, do it only if your core is in biometrics and you’re okay with a peanut salary. Other fields? Forget about learning, you'll only have dumb people around...Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

I am working with MedGenome from last 2.5 Years and very happy to work with the organization like Medgenome. The work culture and environment is very nice.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing such as.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2024

Likes

I am happy to work with MedGenome, its been 4yeras i am working here i feel happy.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

less activity in company, always work work work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top Medgenome Labs Interview Questions

asked in Bioinformatics Analyst interview

Q1. What databases are used for population genetics

View answer (1)

asked in Senior Analyst interview

Q2. What is frame shift mutation, missense mutation

Get interview-ready with top interview questions

View all 19 questions

asked in Lead Engineer interview

Q3. How to debug the project, when an error occurred on prosuction?

View answer (1)

asked in Senior PHP Developer interview

Q4. Use of Object Relation Mapping ORM

View answer (1)

asked in Analyst interview

Q5. What is common mutation in CFTR gene

Assistant Project Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2024

Likes

Good environment and co-workers are very supportive in all situations

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Partiality in some places work-wise.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

CRM Coordinator in Bangalore / Bengaluru

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

The work-life balance is good and also ease to work anytime anywhere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Cons currently at the moment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive Operations in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2024

Likes

Good working environment , supportive management, excellent co-workers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 28 Aug 2024

Likes

Got a lot to learn about blood cancer and my field in general.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

No provision for lunch

Salary - Poor
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Medgenome Labs.

Trainee Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Aug 2024

Likes

Good Experience and learning

Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Saturday working

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Dec 2023

Likes

Great Friends and the environment

Salary - Good

Dislikes

Managers plays dirty politi

Skill development - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Logistics Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 Aug 2024

Likes

Nice work environment

Skill development - Good
Job security - Excellent

Dislikes

Nothing to dislike

Work-life balance - Poor

Senior Analyst in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Jun 2023

Likes

It as come to a point where nothing is good about Medgenome.

Dislikes

Very poor work culture and poor management.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Aug 2023

Likes

Good…..,

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing bad as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Business Service Executive in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2024

Likes

Nice environment to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good

Assistant Manager in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Feb 2023

Likes

1. Satisfied on the work which I'm handling 2. The benefits of the company

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

1. There is no Work from home option

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 23 Feb 2023

Likes

MedGenome is scientifically awesome

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Focus on Employee is missing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Jan 2025

Likes

Management and work culture and process

Salary - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

VP snd Onco Principal Scientist, while company run for their attention so they will stay snd get promoted

Skill development - Poor
Job security - Bad
Promotions - Poor

Lead Genome Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2024

Likes

Innovative Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Fast paced work environment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior GA Team Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2024

Likes

Work culture Career Growth and opportunities Work-life balance Innovative Technology

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Limited Remote Work Opportunities

Clinical support executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 10 Dec 2023

Likes

The workflow

Dislikes

The floor management was upto the matk

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Medgenome in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Overall Rating

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

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More about working at Medgenome Labs

HQ - Bangalore,Karnataka, India
Biotechnology
201-500 Employees (India)
Financial Services
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Medgenome Labs reviews submitted by Medgenome Labs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Medgenome Labs is the right company for you. 47% of employe...es reported the working days at Medgenome Labs as Monday to Saturday. 75% employees reported the work timings at Medgenome Labs as Flexible timing. Read more

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Medgenome Labs Reviews

Medgenome Labs Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Customer Support Executive 6 salaries	₹2.8 L/yr - ₹3.5 L/yr
Senior Customer Support Executive 4 salaries	₹4.5 L/yr - ₹6.8 L/yr
Assistant Manager 2 salaries	₹6.8 L/yr - ₹6.8 L/yr
Senior Executive 1 salary	₹4.8 L/yr - ₹4.8 L/yr
Customer Support Manager 1 salary	₹5.4 L/yr - ₹5.4 L/yr

Explore more salaries

Employee Benefits at Medgenome Labs Customer Success, Service & Operations Department Bangalore / Bengaluru

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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Mapmygenome- Genetic Testing/Counseling

3.5

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4.1

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1.7

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Oncostem Diagnostics

3.7

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