Upload Button Icon Add office photos
Filter reviews by

McDonald's Customer Success, Service & Operations Department Reviews

Updated 3 Apr, 2025
Overall Rating
write
4.0/5
based on 268 reviews

Rating distribution

Category Ratings

4.2

Skill development

3.9

Company culture

3.9

Job security

3.9

Work satisfaction

3.8

Work-life balance

3.7

Promotions

3.6

Salary

What employees say about McDonald's?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

87% employees reported

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

74% employees reported

Within city

Within city

44% employees reported

Gender based rating

4.4
female

Rated by Women

44 reviews

4.0
male

Rated by Men

216 reviews

Jobseekers also viewed

4.0
 • 25.8k reviews
4.0
 • 2.6k reviews
3.6
 • 1.1k reviews
4.2
 • 2.6k reviews
4.0
 • 550 reviews
3.8
 • 1.2k reviews
4.3
 • 577 reviews
4.0
 • 829 reviews
3.8
 • 1.1k reviews
4.1
 • 1.3k reviews
3.7
 • 355 reviews
3.9
 • 843 reviews
3.7
 • 491 reviews
4.2
 • 446 reviews
3.9
 • 336 reviews
4.1
 • 332 reviews
3.7
 • 248 reviews
4.1
 • 284 reviews
4.3
 • 257 reviews
3.7
 • 328 reviews

Explore Reviews by Department

View All
4.0
 • 268 Reviews
4.1
 • 880 Reviews
4.6
 • 46 Reviews
4.2
 • 45 Reviews
4.3
 • 43 Reviews
4.4
 • 42 Reviews
Top Mentions in McDonald's Customer Success, Service & Operations Department Reviews

268 reviews found

Sort by: Popular

Top McDonald's Interview Questions

Q1. What is the gold standards of the products
Q2. How can you satisfied your customer when he is so angry ...

Get interview-ready with top interview questions

View all 22 questions
Q3. Brief discussion of ourself How to retain customer How to face frustrated c ... read more
Q4. Sort an array in O(nlogn)
Q5. Shelf life of products
Logo
You are reading trusted reviews. Keep reading to find out more about McDonald's.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about McDonald's's Customer Success, Service & Operations Department

Is McDonald's's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 268 employee reviews, it's clear that most employees have a positive experience working at McDonald's's Customer Success, Service & Operations Department. Skill development holds the highest rating at 4.2, while salary is rated the lowest amongst all factors at 3.6. Read reviews about skill development and salary on AmbitionBox.
Does McDonald's's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, McDonald's's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 268 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about McDonald's's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at McDonald's's Customer Success, Service & Operations Department, click here .
How is the work culture at McDonald's's Customer Success, Service & Operations Department?
Work culture at McDonald's's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 268 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at McDonald's's Customer Success, Service & Operations Department, click here .
How is the job security at McDonald's's Customer Success, Service & Operations Department?
Based on 268 reviews on AmbitionBox, McDonald's's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at McDonald's's Customer Success, Service & Operations Department.
Is work from home available at McDonald's's Customer Success, Service & Operations Department?
According to AmbitionBox, 9% of McDonald's's Customer Success, Service & Operations Department employees work from home permanently, 87% work from the office, and 4% follow a hybrid model, based on 36 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at McDonald's's Customer Success, Service & Operations Department?
To get a job at McDonald's's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top McDonald's interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Shift Manager
37 salaries
unlock blur

₹1.7 L/yr - ₹4.2 L/yr

Crew Member
31 salaries
unlock blur

₹0.8 L/yr - ₹3.6 L/yr

Restaurant General Manager
26 salaries
unlock blur

₹3.7 L/yr - ₹7 L/yr

Assistant Restaurant Manager
22 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Restaurant Manager
20 salaries
unlock blur

₹3.5 L/yr - ₹6.5 L/yr

Explore more salaries
freemeal
Free meal
64 total responses
cab
Office cab/shuttle
8 total responses
onsite
International/On-site exposure
5 total responses
healthInsurance
Health insurance
50 total responses
+5 more benefits
Compare McDonald's with

Amazon

4.0
Compare

PepsiCo

4.0
Compare

Infogain

3.6
Compare

Amazon Transportation Services

4.2
Compare
write
Rate your company