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McDonald's Customer Success, Service & Operations Department Reviews

based on 250 reviews
Updated 11 Jan, 2025

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.2

Skill development

4.0

Job Security

3.9

Work Satisfaction

3.9

Company culture

3.8

Work-Life balance

3.7

Salary & Benefits

3.7

Promotions/Appraisal

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4.1
 • 870 Reviews
4.2
 • 43 Reviews
4.2
 • 42 Reviews
3.9
 • 34 Reviews
Top Mentions in McDonald's Customer Success, Service & Operations Department Reviews

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Top McDonald's Interview Questions

Q1. What is the gold standards of the products
Q2. How can you satisfied your customer when he is so angry ...

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Q3. Sort an array in O(nlogn)
Q4. Shelf life of products
Q5. What is your favourite food?
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People also ask about McDonald's's Customer Success, Service & Operations Department

Is McDonald's's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 250 employee reviews, it's clear that most employees have a positive experience working at McDonald's's Customer Success, Service & Operations Department. Skill development holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 3.7. Read reviews about skill development and salary & benefits on AmbitionBox.
Does McDonald's's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, McDonald's's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 250 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about McDonald's's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at McDonald's's Customer Success, Service & Operations Department, click here.
How is the work culture at McDonald's's Customer Success, Service & Operations Department?
Work culture at McDonald's's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 250 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at McDonald's's Customer Success, Service & Operations Department, click here.
How is the job security at McDonald's's Customer Success, Service & Operations Department?
Based on 250 reviews on AmbitionBox, McDonald's's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at McDonald's's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at McDonald's's Customer Success, Service & Operations Department, click here.
Is work from home available at McDonald's's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of McDonald's's Customer Success, Service & Operations Department employees work from home permanently, 92% work from the office, and 4% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at McDonald's's Customer Success, Service & Operations Department, click here.
How do I get a job at McDonald's's Customer Success, Service & Operations Department?
To get a job at McDonald's's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top McDonald's interview questions and practice your responses to prepare thoroughly.

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Work Policy at McDonald's Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 25 reviews in last 6 months

Work from office

Work from office

92%
Permanent work from home

Permanent work from home

4%
Hybrid

Hybrid

4%

3 days/week from office

4%

Gender Based Ratings at McDonald's Customer Success, Service & Operations Department

based on 242 reviews
4.4
Rated by 41 Women

Rated 4.3 for Job Security and 4.2 for Skill Development

women
4.0
Rated by 201 Men

Rated 4.2 for Skill Development and 3.9 for Job Security

men

Working Days at McDonald's Customer Success, Service & Operations Department

based on 250 reviews
Rotational Shift
72%
Monday to Friday
14%
Other
8%
Monday to Saturday
3%
Alternate Saturday off
3%

Work Timings at McDonald's Customer Success, Service & Operations Department

based on 250 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 5pm)
73%
3%
2%
22% employees reported other strict timings

Shift Timings at McDonald's Customer Success, Service & Operations Department

based on 250 reviews
Day shift
Night shift
68%
32%

Business Travel at McDonald's Customer Success, Service & Operations Department

based on 250 reviews
Within city
44%
No travel
40%
Within country
10%
International travel
6%
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Compare McDonald's with

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