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4.3

based on 1.5k Reviews

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Matrimony.com Customer Service Officer Reviews

based on 55 reviews
Updated 30 Jul, 2024

Overall Rating

4.7/5
How AmbitionBox ratings work?

Category Ratings

4.8

Company culture

4.6

Job Security

4.5

Skill development

4.5

Work-Life balance

4.5

Work Satisfaction

4.5

Promotions/Appraisal

4.5

Salary & Benefits

Top Mentions in Matrimony.com Customer Service Officer Reviews

55 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Matrimony.com's Customer Service Officers

Is Matrimony.com a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 55 employee reviews, it's clear that most customer service officers have a positive experience working at Matrimony.com. Company culture holds the highest rating at 4.8, while salary & benefits is rated the lowest amongst all factors at 4.5. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Matrimony.com pay their Customer Service Officers well?
According to AmbitionBox reviews, Matrimony.com customer service officers rate their salary and benefits at 4.5 out of 5, based on 55 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Matrimony.com is generally seen as a place that values and rewards its workforce fairly. You can know more about Matrimony.com's customer service officers salaries here and to read reviews specifically about salary and benefits at Matrimony.com for customer service officers, click here.
How is the work culture at Matrimony.com for Customer Service Officers?
Work culture at Matrimony.com for customer service officers is rated 4.8 out of 5 by 55 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Matrimony.com. To read reviews specifically about work culture at Matrimony.com for customer service officers, click here.
How is the job security at Matrimony.com for Customer Service Officers?
Based on 55 reviews on AmbitionBox, Matrimony.com's customer service officers rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Matrimony.com, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Matrimony.com for customer service officers, click here.

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Matrimony.com Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 55 Matrimony.com reviews submitted by Matrimony.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Matrimony.com is the right company for you. 98% of employees ...reported the working days at Matrimony.com as Monday to Saturday. 60% employees reported the work timings at Matrimony.com as Strict timing. Read more

Gender Based Ratings for Matrimony.com Customer Service Officer

based on 55 reviews
4.7
Rated by 34 Women

Rated 4.8 for Company Culture and 4.7 for Job Security

women
4.5
Rated by 21 Men

Rated 4.6 for Company Culture and 4.5 for Work-Life Balance

men

Working Days for Matrimony.com Customer Service Officer

based on 55 reviews
Monday to Saturday
98%
Monday to Friday
2%

Work Timings for Matrimony.com Customer Service Officer

based on 55 reviews
Strict (9.30am - 6.30pm)
Flexible timing
Strict (9.30am - 7.30pm)
50%
40%
2%
8% employees reported other strict timings

Shift Timings for Matrimony.com Customer Service Officer

based on 55 reviews
Day shift
100%

Business Travel for Matrimony.com Customer Service Officer

based on 55 reviews
No travel
80%
Within city
20%
Matrimony.com Customer Service Officer Salary
based on 8 salaries
₹1.8 L/yr - ₹2.5 L/yr
36% less than the average Customer Service Officer Salary in India
View more details
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