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4.1

based on 9.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Mahindra & Mahindra Customer Success, Service & Operations Department Reviews

based on 476 reviews
Updated 7 Jan, 2025

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Skill development

3.9

Company culture

3.8

Work-Life balance

3.8

Work Satisfaction

3.8

Salary & Benefits

3.5

Promotions/Appraisal

Explore Reviews by Department

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4.0
 • 682 Reviews
3.9
 • 659 Reviews
4.3
 • 490 Reviews
4.2
 • 488 Reviews
Top Mentions in Mahindra & Mahindra Customer Success, Service & Operations Department Reviews

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Top Mahindra & Mahindra Interview Questions

Q1. How do you diagnosis when vehicle came from overheating concern?
Q2. What is emergency plan and control the site.

Get interview-ready with top interview questions

View all 397 questions
Q3. What's is poka yoke system and 5 s , M4 change management , 7 qc tool expla ... read more
Q4. What is balance sheet explain liability asset & equity
Q5. How engine works? Explain the function of flywheel? What if we use a flywhe ... read more
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People also ask about Mahindra & Mahindra's Customer Success, Service & Operations Department

Is Mahindra & Mahindra's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 476 employee reviews, it's clear that most employees have a positive experience working at Mahindra & Mahindra's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
Does Mahindra & Mahindra's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Mahindra & Mahindra's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 476 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mahindra & Mahindra's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Mahindra & Mahindra's Customer Success, Service & Operations Department, click here.
How is the work culture at Mahindra & Mahindra's Customer Success, Service & Operations Department?
Work culture at Mahindra & Mahindra's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 476 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Mahindra & Mahindra's Customer Success, Service & Operations Department, click here.
How is the job security at Mahindra & Mahindra's Customer Success, Service & Operations Department?
Based on 476 reviews on AmbitionBox, Mahindra & Mahindra's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Mahindra & Mahindra's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Mahindra & Mahindra's Customer Success, Service & Operations Department, click here.
Is work from home available at Mahindra & Mahindra's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Mahindra & Mahindra's Customer Success, Service & Operations Department employees work from home permanently, 81% work from the office, and 12% follow a hybrid model, based on 61 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Mahindra & Mahindra's Customer Success, Service & Operations Department, click here.
How do I get a job at Mahindra & Mahindra's Customer Success, Service & Operations Department?
To get a job at Mahindra & Mahindra's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Mahindra & Mahindra interview questions and practice your responses to prepare thoroughly.

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Work Policy at Mahindra & Mahindra Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 61 reviews in last 6 months

Work from office

Work from office

81%
Hybrid

Hybrid

12%

3 days/week from office

5%

Other hybrid work policies

4%

2 days/week from office

3%

Permanent work from home

Permanent work from home

7%

Gender Based Ratings at Mahindra & Mahindra Customer Success, Service & Operations Department

based on 459 reviews
4.3
Rated by 59 Women

Rated 4.3 for Job Security and 4.2 for Company Culture

women
4.2
Rated by 400 Men

Rated 4.1 for Job Security and 4.0 for Skill Development

men

Working Days at Mahindra & Mahindra Customer Success, Service & Operations Department

based on 476 reviews
Monday to Saturday
46%
Monday to Friday
40%
Alternate Saturday off
9%
Rotational Shift
4%
Other
1%

Work Timings at Mahindra & Mahindra Customer Success, Service & Operations Department

based on 476 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
60%
7%
7%
26% employees reported other strict timings

Shift Timings at Mahindra & Mahindra Customer Success, Service & Operations Department

based on 476 reviews
Day shift
Night shift
97%
3%

Business Travel at Mahindra & Mahindra Customer Success, Service & Operations Department

based on 476 reviews
No travel
36%
Within city
32%
Within country
28%
International travel
4%
Customer Care Manager
85 salaries
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₹3 L/yr - ₹22.3 L/yr

Assistant Manager
51 salaries
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₹4.5 L/yr - ₹10.8 L/yr

Service Engineer
25 salaries
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₹1.8 L/yr - ₹6.5 L/yr

Service Advisor
17 salaries
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₹1.1 L/yr - ₹5.5 L/yr

Area Service Manager
16 salaries
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₹9.8 L/yr - ₹24.5 L/yr

Explore more salaries
cab
Office cab/shuttle
16 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
4 total responses
healthCheckup
Annual health checkup
3 total responses
+26 more benefits
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