LivSpace Customer Success Manager Reviews

Likes

There were no aspects whatsoever to be liked about in this organisation. Right from the start, there was no transparency. This is again my personal experience and opinion during my time at the company.

Dislikes

These are some of things which people commonly faced and some are my personal experience! 1) The salary structure discussed wasn't the salary which we got in the offer. CTC is different. 2) Variable pay is included 20 percentage of your CTC which was also not communicated. 3) This Variable component you can't even expect. Each month they say random reason's and deny your variable! Atleast for me this happened. 4) Poor work culture, you are treated as labours. Average travel per day is around 60 to 80kms. The petrol allowance is also reimbursement soo late and is a fixed amount which is not sufficient. 5) Managers are the worst, no support whatsoever, you are left to deal with issues. Your mental peace is literally gone. Clients treat you really bad due to false commitments from sales team. 6) I personally was abused by managers due to my inability to not speak Hindi fluently which is not a mandate. I was mocked in front of people and told I'll resign in months in my first day. 7) As a person, I was mentally low, Treated badly, not compensated for the works I did and also worked even on Sundays as you don't have a choice....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

This job gave me a world of exposure, Since Livspace is a prestigious brand, I had the opportunity to travel, experience different work cultures, and different clients. The one thing common across all the branches of Livspace is that the people are very cordial, respectful and encouraging.

Dislikes

The work is challenging, but the support from the management and the collaborative team spirit make it manageable

Likes

As an Operations Manager at Livspace in Hyderabad, I'hv experienced tremendous growth and development. The company's emphasis on continuous learning and improvement has allowed me to enhance my skills and take on new challenges. The supportive work environment and collaborative team make every day meaningful and productive. Plus, with the company's rapid expansion, there are ample opportunities for career advancement and growth....Read More

Dislikes

There is nothing I did not like.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Work Details

Work policy: Depends on work pressure

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Team

Dislikes

Skill development and growth in terms of learning n financial is very bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary

Dislikes

Operation driven company. Soon it will be in the pit

Work Details

Work timings: Strict Timings

Likes

Likes

Nothing

Dislikes

Worst work culture and salary will be created depends holidays if you get month 1st whole week. As bank holiday then you won’t get salary on that days. Worst work culture and politics play much bigger role

Likes

Timing is flexible

Dislikes

Salary increment are like to give alms Threat of PIP every time Best to learn Politics No intermobility opportunity to enhance your career The company owner don't have EGO and attitude than the management who work for them has

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Livspace is worst corporate form I have ever seen. They have changed tagging of my projects & now denying for variable that I have earned. Peoples are working on such an ethical way here in every city. I have resigned but fighting for variable to be added in FNF. GM design didn't respond to the mail for 10-15 days & when I added RH on the mail trail he replied. Worst behaviour shown to the employee who has built the city from starting when nobody was there. Company respects no employee's hardwork. Will definitely send legal notice to the company so that they don't assume they can do whatever they want to do with an employee....Read More

Dislikes

Peoples are marking tasks unethically, just to show the numbers to upper management. Bookings are happening on wrong commitments.

Likes

When you are working for International BU, the culture is good. But when it comes to India BU, it’s chaos. Reporting managers have no idea what’s going on. Briefing gets changed and you are responsible for No work done.

Dislikes

Reporting Managers are too toxic. You are micro monitored every single second.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Very toxic managers. They will keep on doing internal politics and would go to all level to push out of the company. Even after the work is over, they will make you do it or tag you in someone else’s project just to slip away from trouble which is luring on their head. You will have no support and at the end if things go wrong you will be blamed. They are sweet on your face until u bring them the number or else they treat you like anything and if you disagree to dance on their tunes they will drag the HR to take actions against. Be careful before joining such a toxic culture or else you might get good salary but it’s fully rotten and not worth the money....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a good change coming from a tech company to an interior designing company. A lot of interesting things I learned, my teammates were so supportive and helped me learn new tools, I like challenges and Livspace challenged me to the core. Good pay motivated me to work harder. One year just got over in the blink of an eye, I want to express my gratitude for giving me the opportunity to work here

Dislikes

No cons

Likes

You can learn things quickly and get confident in the way you speak and deal with different sets of people

Dislikes

Work culture and work life balance Prices that livspace provide are too high compared to market prices. This makes us oversell services to the customers usually leading to escalations as the price doesn't meet the quality of execution 80% of the time. Dealing with this uncessary hassle wastes a lot of time and energy.

Likes

There's nothing to like.

Dislikes

Manager have 0 present of knowledge and she doesn't know to talk, no work life balance and they gave your client's to another person without your concern to satisfy there ego. You've to work according to client, if client is available after working hours you've to present at that time and after all hard work they will still threatenyou and give assign someone at your place, like they have power and they can fire you when they want there's no point of working that much still in the end you'll hopeless....Read More

Work Details

Work timings: Strict Timings

Likes

The salary credits on time 1st of every month, will get to learn about modular and client facing, That is the only good thing about Livspace. While joining HR's lie about the variable part, the rule of variables are changed in every 3 months, please don't go in hr's word ask for higher fixed salary. They will fool you by telling as you complete your task you will get your incentives, but company make sure no one is getting full incentive. Due to there unwanted rules. Which is not been informed by HR. Your day will start with meeting and then they will expect to finish there work on time and will show so called attitude that they really care and want you to complete your work on time. After that they will make you work overtime with no OT payed. This company will soon shut down as I have never seen such an unorganised company, please don't waste your time here if you want work life balance and stress free life with low salary package. A bunch of employee leaves in every 2 to 4 months. there is continuous hiring so you can think the amount of toxicity companies hold ....Read More

Dislikes

No work life balance, no safety concerns for girls they make you wait late night for clients meeting, for the company saftey is not the priority they only want booking at any cost, they will also not consider your health which will be spoiled by them, no understanding regarding work load, they offer less salary with immense work load. They will make you work like donkey until they ruins your health every 2nd person in livspace has health issues due to there working hours. New managers which has been hired is unprofessional un trained tell there employees to work at any cost, they will ruin your personal life, make you feel unappreciated even if you perform good, Also very unprofessional behaviour of managers are been faced they will call you anytime and expect to answer there call. In holidays also will recieve calls for work. So your week off will be working from home....Read More

Work Details

Work timings: Flexible Timings