LivSpace Customer Care Executive Reviews

Likes

As a Customer Service Representative at Livspace in Hyderabad, I help customers find the perfect solutions for their homes. The team is like a big family, always ready to help out. The company genuinely cares about our professional growth and provides great benefits.

Dislikes

So far it's going well, I have not felt anything difficult yet.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good experience

Dislikes

Work Pressure for monthly targets

Work Details

Work timings: Flexible Timings

Likes

Good induction Training provided only.

Dislikes

Too many things, Salary, Working environment is so toxic.

Likes

Good company but team leads treat very worst there

Dislikes

I didn't like they will not treat agents as an employees, they wil shout and scold

Likes

Nothing

Dislikes

Nothing to dislike for the company

Work Details

Work days: Alternate Saturday off

Work related travel: This is a desk job.

Likes

Transparent, Nurtured, Motivational, Happy face, Flexible and open ears,Nimble,agile and adaptable,

Dislikes

NA

Work Details

Work policy: One day work from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here . Micromanagement

Dislikes

Everything. No personal life and no appreciation .

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

It is overall good company

Dislikes

Nothing.. it's over all good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

When you are working for International BU, the culture is good. But when it comes to India BU, it’s chaos. Reporting managers have no idea what’s going on. Briefing gets changed and you are responsible for No work done.

Dislikes

Reporting Managers are too toxic. You are micro monitored every single second.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Very toxic managers. They will keep on doing internal politics and would go to all level to push out of the company. Even after the work is over, they will make you do it or tag you in someone else’s project just to slip away from trouble which is luring on their head. You will have no support and at the end if things go wrong you will be blamed. They are sweet on your face until u bring them the number or else they treat you like anything and if you disagree to dance on their tunes they will drag the HR to take actions against. Be careful before joining such a toxic culture or else you might get good salary but it’s fully rotten and not worth the money....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working for Livspace as a store manager can be quite challenging, but I Loved a good challenge and I think I succeeded. A Lot of management skills are required in order to run a store because of the various people that walk in. I learned a great deal of methods on how to tackle customers and the interactions were very fruitful. I led a smart team and I want to thank them for the support they gave when I needed one. If you like to interact with people, then it is a good place to work...Read More

Dislikes

Nothing

Likes

You can learn things quickly and get confident in the way you speak and deal with different sets of people

Dislikes

Work culture and work life balance Prices that livspace provide are too high compared to market prices. This makes us oversell services to the customers usually leading to escalations as the price doesn't meet the quality of execution 80% of the time. Dealing with this uncessary hassle wastes a lot of time and energy.

Likes

There's nothing to like.

Dislikes

Manager have 0 present of knowledge and she doesn't know to talk, no work life balance and they gave your client's to another person without your concern to satisfy there ego. You've to work according to client, if client is available after working hours you've to present at that time and after all hard work they will still threatenyou and give assign someone at your place, like they have power and they can fire you when they want there's no point of working that much still in the end you'll hopeless....Read More

Work Details

Work timings: Strict Timings

Likes

The salary credits on time 1st of every month, will get to learn about modular and client facing, That is the only good thing about Livspace. While joining HR's lie about the variable part, the rule of variables are changed in every 3 months, please don't go in hr's word ask for higher fixed salary. They will fool you by telling as you complete your task you will get your incentives, but company make sure no one is getting full incentive. Due to there unwanted rules. Which is not been informed by HR. Your day will start with meeting and then they will expect to finish there work on time and will show so called attitude that they really care and want you to complete your work on time. After that they will make you work overtime with no OT payed. This company will soon shut down as I have never seen such an unorganised company, please don't waste your time here if you want work life balance and stress free life with low salary package. A bunch of employee leaves in every 2 to 4 months. there is continuous hiring so you can think the amount of toxicity companies hold ....Read More

Dislikes

No work life balance, no safety concerns for girls they make you wait late night for clients meeting, for the company saftey is not the priority they only want booking at any cost, they will also not consider your health which will be spoiled by them, no understanding regarding work load, they offer less salary with immense work load. They will make you work like donkey until they ruins your health every 2nd person in livspace has health issues due to there working hours. New managers which has been hired is unprofessional un trained tell there employees to work at any cost, they will ruin your personal life, make you feel unappreciated even if you perform good, Also very unprofessional behaviour of managers are been faced they will call you anytime and expect to answer there call. In holidays also will recieve calls for work. So your week off will be working from home....Read More

Work Details

Work timings: Flexible Timings

Likes

Everything is organized and fine. Will be great for people who have less than 2 years of experience. Atmosphere is good, and timings are flexible.,

Dislikes

Internal politics, no value for previous experience, just sales and worst kind of manager's attitudes makes us to hate the company. No offs on weekends and on festive days.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary is okay. Rest depends on your upper management.

Dislikes

Pressure to achieve target is so much that sometimes you’ll find yourself working for 12-14 hours at stretch. Still if the targets are missed you’ll be put in PIP.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.