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Lastminute.com

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3.2

based on 58 Reviews

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Lastminute.com Customer Success, Service & Operations Department Reviews

Updated 24 Mar, 2025
Overall Rating
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2.6/5
based on 17 reviews

Rating distribution

Category Ratings

3.2

Salary

2.9

Job security

2.6

Company culture

2.6

Skill development

2.6

Work satisfaction

2.5

Work-life balance

2.5

Promotions

What employees say about Lastminute.com?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

50% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

56% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

5 reviews

2.2
male

Rated by Men

12 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
2.6
 • 17 Reviews
Engineering - Software & QA
3.1
 • 13 Reviews
Food, Beverage & Hospitality
3.2
 • 6 Reviews
Sales & Business Development
5.0
 • 4 Reviews

17 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Lastminute.com reviews submitted by Lastminute.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lastminute.com is the right company for you. 50% of employe...es reported the working days at Lastminute.com as Monday to Saturday. 56% employees reported the work timings at Lastminute.com as Flexible timing. Read more
Lastminute.com Salaries in Customer Success, Service & Operations Department in India
Escalation Specialist
10 salaries
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₹4.4 L/yr - ₹7.5 L/yr

Customer Support Executive
7 salaries
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₹3.5 L/yr - ₹4 L/yr

Customer Service Executive
4 salaries
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₹3.1 L/yr - ₹3.9 L/yr

Customer Support Specialist
4 salaries
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₹4 L/yr - ₹5 L/yr

Customer Support Associate
3 salaries
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₹3.4 L/yr - ₹4 L/yr

Explore more salaries
Employee Benefits at Lastminute.com Customer Success, Service & Operations Department
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
View All
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