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Kserve Bpo

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3.7

based on 106 Reviews

Filter reviews by

Kserve Bpo Customer Response Executive Thane Reviews

Updated 18 Dec, 2024

Overall Rating

4.4/5

based on 9 reviews

Rating distribution

5 (55.6%)

1 (11.1%)

Category Ratings

4.3

Company culture

4.1

Work-life balance

4.0

Skill development

4.0

Work satisfaction

3.6

Job security

3.5

Promotions

3.2

Salary

What employees say about Kserve Bpo?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

67% employees reported

Flexible timing

40% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

6 reviews

5.0

Rated by Men

3 reviews

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9 reviews found

Sort by: Popular

Customer Response Executive in Thane

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Mar 2024

Likes

Gives opportunity to learn new skills and helps to build a versatile career path

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing dislike about Kserve Bpo because everything is good

Salary - Bad
Job security - Poor
Promotions - Poor

Customer Response Executive in Thane

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 05 Apr 2023

Likes

Great place to work,The environment is fantastic i have never assumed to work with such good management and environment & salary on time.

Dislikes

I tried for quality coach & i clear all 3 rounds but in 4 round they are not allowing me to go for that even Team coach didn’t inform me for the rounds HR call me n inform why u not give your 3 round no one informed you coz nobody inform me for the round so i m very disappointed with the appraisal part

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Response Executive in Thane

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2024

Likes

No Pressure at all.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Canteen, Ltd Washrooms.

Customer Response Executive in Thane

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2023

Likes

Excellent management team ,also environment is very good , growth opportunities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Response Executive in Thane

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2023

Likes

There are every festival celebrate

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Response Executive in Thane

Banking & Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2022

Likes

Everything is okay all about salary, management and team support

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Suddenly stopping the process without giving any notice and firing us from the job, by paying our only last month's salary And now I am facing a lot of trouble in finding another job, it should not have been done.

Work Details

All is fantastic and I saling there demat account and also convince to customer for sip, value plan, investment in sharemarket, and IPO registration. I like to work with hdfc securities like kserve BPO PRIVATE limited

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Response Executive in Thane

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Feb 2022

Likes

I never seen this type of company

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Kserve Bpo.

Customer Response Executive in Thane

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

Not happy to work with company again as there is no place for growth who are really hardworking.On the other hand those who don't the growth they are being promoted without an interview as well

Dislikes

Nothing as such

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

It was ok

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Not wish to specify

Discover interview dos and don'ts from real experiences

Customer Response Executive in Thane

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jul 2019

Likes

My experience is very good with kserve and hr management very supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No.comment

Work Details

Work days: Monday to Saturday

Return to all reviews

Top trending discussions

View All

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

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Kserve Bpo Thane Reviews by Designations

Kserve Bpo Team Lead Operations Thane Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Kserve Bpo reviews submitted by Kserve Bpo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kserve Bpo is the right company for you. 67% of employees reported t...Read more