JetLearn Customer Success, Service & Operations Department Reviews

Likes

An absolute turn around in my life both on professional and personal front. Extremely happy to be a part of the Jetlearn Family. The Entire Management and the staff is a support system for people like me who have a Zeal to Excel in life while looking after their family as well. Work From Home couldn't have been better than this. Employee Centric approach which in turn leads to Customer Satisfaction by making your people happy and worthy in the organization. Jetlearn had inculcated a sense of Responsibility towards my learners and I am enjoying every bit of it. Blessed to be a part of this extended family. Looking forward to grow here by serving NOTHING BUT THE BEST . Thank you TEAM JETLEARN FOR BRINGING THE BEST OUT OF ME....Read More

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

1. The ops manager is full of attitude and if you go ahead with the concern they will clearly say that you do nothing and will fire you. 2. The have offsite meeting and everyone will be invited expect the operation team . 3. The company is full of politics 4. they do not provide job security and will remove you. 5. Hr of the company will have a personal meeting with you and will blame you for the process 6. There is nothing in the company expect the one sentence"We will make the future" 7. Clearly not advice you to go ahead with the company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing really.

Dislikes

Low bandwidth Working 12 hours a day 6 days Working No job security Low salary Huge amount of work for a single person Too much politics Ops Manager attitude- leave if you want to, we'll hire new people. Everyday you'll wake up and you'll worry that you will have to work again. The process is too manual. It's like Working for a 1990's company. Maybe this is because, the co-founders are boomer gen....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Excellent place to work. Lot of support form Manager and Upper Management You get to learn and polish your skills You are trusted with your abilities and given enriching opportunities to grow Overall a pleasant work culture

Dislikes

Not applicable

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

The people are amazing and its is really friendly environment.

Dislikes

nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

1. no respect to the old employees 2. the head of operations take no actions if any employees is facing any issues 3.the operation managers treat employees as nothing and ask them to leave the organisation if they ask for hike or tell them any problem 4. applying in this company is the worst decision 5. They do not consider the operational team in anything and blame them with un necessary issues which they have not done 6. Will not recommend this organisation as there is no carrer growth...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here. Only people who are only stuck here are the one's who are not getting any other options. Everyone is eager to leave this organization, even the managers (trust me!)

Dislikes

Loads of work on a single person. They have limited staff and the process is pathetically manual. It's like working at an old gen organization. You'll feel burnt out everyday while working at Jetlearn. The upper management doesn't care about what's going on in the core level. Upper management never interact with the Operations employees. During the interview the co-founders will show you a picture full of roses but after that the upper management is a ghost. Working for 10 to 12 hours a day and one day week off. The week off isn't really a week off. Your social life will be in the garbage once you join this organization. Don't believe all these 5 star reviews, it's from internal employees. The team leads here have yes boss attitude. They don't have any guts to take stand in front of the management and keep the team perspectives in front of managers. The list of dislikes is never-ending here, Join Jetlearn and you'll see....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

In Ops the management is good

Dislikes

every day scrum and unnecessary meetings

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

No Job Security here