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Engaged Employer

Janatics India

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3.9

based on 155 Reviews

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Janatics India Senior Customer Support Engineer Reviews

Updated 17 Jan, 2025

Overall Rating

3.9/5

based on 7 reviews

Rating distribution

3 (42.9%)

2 (28.6%)

0 (0%)

Category Ratings

4.3

Work-life balance

4.0

Job security

3.7

Company culture

3.7

Promotions

3.7

Work satisfaction

3.6

Salary

3.6

Skill development

What employees say about Janatics India?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

40% employees reported

Within city

80% employees reported

View more detailed insights

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7 reviews found

Sort by: Popular

Senior Customer Support Engineer in Chandigarh (working remotely)

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2025

Likes

Culture work life balance

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing is there to dislike

Senior Customer Support Engineer in Rudrapur

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Aug 2023

Likes

Working environment is good, Have job satisfaction

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Senior Customer Support Engineer in Guntur

Full Time

textiles Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Jul 2023

Likes

Sales pressure

Dislikes

Training, Support from management.

Skill development - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Support Engineer in Hyderabad / Secunderabad

Full Time

Enterprise & B2B Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 May 2022

Likes

Job security is good, friendly work environment.

Skill development - Good
Job security - Good

Dislikes

Career growth and compensation is slow.

Salary - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Support Engineer in Noida

Full Time

BD / Pre Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Mar 2018

Likes

A leading company. Good opportunity for growth.

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Senior Customer Support Engineer in Ludhiana

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2019

Likes

All the teammates are supportive and training at HO helps to boost an individual creativity.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing i guess.

Work Details

Exciting

Work days: Monday to Saturday (Flexible Timings)

Senior Customer Support Engineer in Noida

MARKETING Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2018

Likes

ONE OF THE BEST INDIAN PNEUMATIC MANUFACTURING COMPANY GOOD WORKING CULTURE SUPPORTIVE SENIOR , EVERYDAY NEW TO LEARN. PROUD TO BE PART OF JANATICS

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

DUE TO MORE DEMANDING PRODUCT WE HAVE TO MAKE EXTRA EFFORT SOMETIME 14 HOUR.

Work Details

MOST CHALLENGING AND TECHNICAL WORK EVERYDAY WE FACE NEW CHALLENGE LEARNING IS MOST IMPORTANT HERE.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Janatics India.

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Janatics India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Janatics India reviews submitted by Janatics India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Janatics India is the right company for you. 100% of employe...Read more