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International Game Technology

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3.3

based on 311 Reviews

Filter reviews by

International Game Technology Customer Care Executive Gurgaon / Gurugram Reviews

Updated 3 Jan, 2025

Overall Rating

2.7/5

based on 9 reviews

Rating distribution

2 (22.2%)

4 (44.4%)

0 (0%)

3 (33.3%)

Category Ratings

3.2

Job security

2.7

Skill development

2.3

Work-life balance

2.2

Company culture

2.2

Work satisfaction

1.7

Salary

1.3

Promotions

What employees say about International Game Technology?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

83% employees reported

Flexible timing

57% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

2.6

Rated by Men

7 reviews

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9 reviews found

Sort by: Popular

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Jan 2025

Likes

Not much pressure

Skill development - Good
Job security - Excellent

Dislikes

Some of the seniors treat their employees as servant. They used harsh words.

Salary - Poor
Promotions - Bad

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Oct 2023

Likes

bad working experience

Dislikes

not God for fresher people r not helpful

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jun 2023

Likes

If you are fresher so IGT is one of the good company to start you carrier. As here you will work under extreme pressure. Which helps you to get good working experience.

Dislikes

No comments

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jul 2020

Likes

As long i was in expedia , it was good, after i was transfered to Accor, i just dont have words to express my grief,i have been through Hell, dirty politics by sub management , i have to leave job,give up my new attained position and have strt from scratch again.though i was given a chance to move to other process,by then i had lost faith in comp.

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2022

Likes

I Joined IGT in July 2018 as a process Associate in Expedia. Under Leadership of Ms Vidushi Aggarwal and Mr Prakash Dasila , Amazing People i have ever came across, very transparent . Gradually i got promoted and moved on , but i really wish i could work under them again .

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

After my promotion, my new reporting manager was not supportive or understanding in any way, very rude and disrespectful . Benefits and remuneration was not up to the mark. There was'nt any Training ,where i was moved.

Work Details

I joined as a Process associate in Expedia , then got promoted in another process as a Team Leader Operations.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

AIR INDIA ( SOCIAL MEDIA DEPARTMENT) Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 May 2020

Likes

They are providing full support to work from home and also arranging briefing session for all of us to work properly and I am happy to work with igt.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Oct 2020

Likes

Illiterate, unethical, ruthless people's are running the company.

Dislikes

They use multiple policies to override the benefits into miseries to employees.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible, pathetic, horrible!!

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about International Game Technology.

Customer Care Executive in Gurgaon / Gurugram

General Insurance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Jul 2022

Likes

I was blessed with supportive superiors

Salary - Good
Work-life balance - Good

Dislikes

They did not tell me they want to get rid of me but created a environment so that i quit. Felt like slow poisoning .

Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Gurgaon / Gurugram

Tellecaller Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Mar 2022

Likes

It was an awesome time I spent there i worked in indigo process ..staff was very well trained and nice natured ...

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Return to all reviews

Top trending discussions

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From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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International Game Technology Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 International Game Technology reviews submitted by International Game Technology employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if International Game Technology is the rig...Read more