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Infosearch BPO Services
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Full Time
Customer Success Department
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I've been working at Infosearch BPO Services since 2019, and it has been a rewarding experience. As a Senior Executive, I can confidently say that this is one of the best places for freshers to start their career. The learning opportunities are vast, ranging from BPO voice and non-voice processes to client handling and system knowledge. The work environment is friendly and supportive, with colleagues Who are always willing to help and share their expertise. The company truly fosters a collaborative and growth-oriented culture. If you're looking for a place to build your skills and grow professionally, Infosearch BPO Services is a great choice💯...Read More
• The management could be more approachable and maintain better communication with employees, fostering a more open and supportive atmosphere. • The salary hike percentage is lower than expected, and it would be great if it reflected the hard work and contributions of the employees more accurately. • Opportunities for career advancement could be more transparent and structured.
Work days: Rotational Shift (Strict Timings)
Employer’s Response
We appreciate your feedback and are glad to know that you value the learning opportunities and collaborative culture here at Infosearch BPO Services. We understand your concerns regarding management approachability and salary adjustments. Rest assured, we are always looking for ways to enhance communication and career advancement pathways. Your input helps us grow as an organization.
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Full Time
Operations Department
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"InforSearch BPO Service Pvt Ltd stands out for its exceptional service and dedication to client success. Their skilled team delivers accurate, timely solutions, ensuring seamless operations and superior customer support. With a focus on quality and efficiency, they consistently exceed expectations and are a trusted partner in driving business growth." I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain....Read More
Not having canteen facility.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your insightful review! We are delighted to hear about your positive experiences with our service quality and work culture. Your appreciation for our team's dedication to client success motivates us to keep improving. We acknowledge your concern regarding the lack of a canteen facility and will take it into account as we explore ways to enhance employee satisfaction. Your feedback is crucial to our ongoing development, and we are grateful for your contributions to our team!
Full Time
CSR & Sustainability Department
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My experience at Infosearch BPO Service has been nothing short of fantastic. The company's commitment to its employees is a top-notch workplace in the BPO industry. I am proud to be a part of the InfoSearch family and look forward to continued success with this outstanding organization.
Nothing dislike about Infosearch BPO Service.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks a lot. Wishing you the best to continue your service with Infosearch.
Full Time
Voice / Blended Department
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Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us.
Full Time
Customer Success, Service & Operations - Other Department
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Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for your feedback; it’s always beneficial to hear from our employees. We’re glad you found some aspects of our company appealing. We also want to address to your concerns and can reach out to us in person for the same.
Full Time
Voice / Blended Department
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Employer’s Response
We truly value your feedback and appreciate your review
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Full Time
Customer Success Department
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It's good company to learning
Environment
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We're glad to hear that you find our company a good place for learning and growth. However, we regret to learn that you have concerns about the work environment. Your feedback is crucial, and we will take it into consideration as we strive to foster a positive atmosphere for all our employees.
Full Time
Back Office Department
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Team work and Coordination
Nothing as off now
Work days: Monday to Saturday (Strict Timings)
Full Time
Non Voice Department
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I learn lot for this company which will very help for my career.
Nothing as of now
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We sincerely appreciate your feedback and are thrilled that you are gaining valuable skills during your time with us. It’s wonderful to hear that our company is contributing positively to your career journey.
Full Time
Back Office Department
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Team work and colleagues
Nothing as of now
Work days: Rotational Shift (Strict Timings)
Employer’s Response
Thank you for your thoughtful review. It’s great to hear that you value your colleagues and the teamwork within your department. We’re pleased that you have no concerns at the moment.
Full Time
Data Science & Machine Learning Department
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No words
🤬🤬🤬waste of years
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
HR Operations Department
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Great move for freshers to take up a career and enhance their skills . Friendly and flexible approach from management .Good choice for job seekers !
Nothing so called as cons . Can provide cab facilities in future
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We're delighted to hear that you find our company a great opportunity for freshers and appreciate the friendly and flexible management approach. We look for ways to enhance our employee experience. Your insights are valuable to us.
Full Time
Data Science & Machine Learning Department
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The work Environment is commendable, characterized by a grounded management Team. The Leader is both wise and sensible, often anticipating our needs before we express them. Since Joining this team, I have learned the value of time commitment. While management maintains a strict approach, it is very secure workplace for both Men and Women. The Salary is crucial for my family's well being. I extend my heartfelt gratitude to the management for their consistent punctuality in salary disbursement, even during the challenging times of the pandemic. The company has provided us with opportunities to acquire new skills, and the extra hours worked are compensated as incentives, which align well with my salary. Notably, If Srini Sir becomes aware that any employee has not had a meal, they promptly ensures that food is provided without delay. There is a personalized focus on each employees. Addittionaly, a special bonus is offered to referrals, which is an excellent initiative. To date, I have assisted around eight friends in joining the company and they are all satisfied and happy....Read More
Hygiene is restrooms. Insufficient space for employee when they are unwell.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We genuinely appreciate your feedback and are glad to know that our management team has positively impacted your experience. Your kind words about the timely salary disbursement and personalized support are encouraging. We also take your concerns about restroom hygiene and workspace seriously and will prioritize addressing these issues to enhance our workplace. Thank you for being a part of our team and for your referrals!
Full Time
HR Operations Department
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I have been working here for more than 3 years now and the Management has given me an opportunity to work in different domains and they have been very supporrive throughout.
Nothing as of now.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank You.
Full Time
Administration Department
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I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain. Overall it's a wonderful place to work with since you'll be treated as one with no bias. And I really love the company's cafeteria, they provide healthy and tasty snacks. No work pressure. Eventually I learnt a lot within a short period of time....Read More
I just wanted to mention one thing is that, they can offer healthy snacks everyday.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your positive feedback. Your concern will be addressed.
Full Time
Operations Department
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I have been working here for almost 1 year. Management is fantastic and supportive. Balaji (Director) is so knowledgeable and he treats everyone equally. Positive:- Work culture Women's safety Employers benifits, etc...
Nothing, so far
Work days: Monday to Friday (Strict Timings)
Employer’s Response
Thank you
Full Time
Non Voice Department
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Work days: Monday to Saturday (Strict Timings)
Employer’s Response
We value your feedback and appreciate your honesty in sharing both the positives and negatives of your experience. We take this feedback seriously and are committed to making improvements that will benefit our entire team.
Full Time
Recruitment & Talent Acquisition Department
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Full Time
Non Voice Department
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Improve Gaming knowledge, AI tool uses
End timing is too late..
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves International Travel.
Employer’s Response
Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciate the focus on improving gaming knowledge and the use of AI tools. We understand that the end timing can be challenging, and we value your input as we look for ways to enhance work-life balance for all our team members.
Full Time
Recruitment & Talent Acquisition Department
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Employer’s Response
Thank you for taking the time to share your feedback with us.
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Full Time
Compensation & Benefits Department
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Good work environment...
Nothing as of now
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback with us. We're delighted to hear that you find our work environment positive.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
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