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Infobip

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3.5

based on 47 Reviews

Filter reviews by

Infobip Customer Success, Service & Operations Department Reviews

based on 5 reviews

Updated 23 Dec, 2024

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

3.4

Work-life balance

3.4

Skill development

3.3

Company culture

3.1

Work satisfaction

3.0

Job security

2.9

Salary

2.4

Promotions

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.0

• 5 Reviews

Sales & Business Development

3.9

• 10 Reviews

Engineering - Software & QA

3.3

• 10 Reviews

Finance & Accounting

3.7

• 7 Reviews

5 reviews found

Sort by: Popular

Growth Officer in Gurgaon / Gurugram

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Dec 2024

Likes

Learning

Dislikes

Backend tasks More dependency on business teams for initial tech support.

Salary - Poor
Promotions - Poor

Assistant Manager in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2023

Likes

Culture, flexibility, work life balance, growth opportunities

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Technical Customer Support Engineer in Pune

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 03 Jun 2023

Likes

No night shift. This is good thing.

Dislikes

No job security.Target based work. Huge politics.

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Manager in Mumbai

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 Jul 2023

Likes

Work life balance during initial days of the tenure

Dislikes

Culture Review process Appraisals Regular feedback to peers

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Product Specialist (Customer Support) in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Jan 2023

Likes

Team work and to do atitude

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Internal Politics in India support

Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Infobip reviews submitted by Infobip employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infobip is the right company for you. 75% of employees reported the workin...Read more

Home >
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Infobip Reviews >
Infobip Customer Success, Service & Operations Department Reviews Reviews

Working Days at Infobip Customer Success, Service & Operations Department

based on 5 reviews

Monday to Friday

75%

Rotational Shift

25%

Work Timings at Infobip Customer Success, Service & Operations Department

based on 5 reviews

Strict (10am - 6pm)

Flexible timing

50%

Shift Timings at Infobip Customer Success, Service & Operations Department

based on 5 reviews

Day shift

100%

Business Travel at Infobip Customer Success, Service & Operations Department

based on 5 reviews

No travel

50%

Within country

25%

Within city

25%

Infobip Salaries in Customer Success, Service & Operations Department in India

Customer Success Manager 4 salaries	₹12 L/yr - ₹13.2 L/yr
Routing Engineer 4 salaries	₹9.8 L/yr - ₹13.2 L/yr
Customer Support Manager 3 salaries	₹19.5 L/yr - ₹25.5 L/yr
Engineer- Customer Support 2 salaries	₹8.6 L/yr - ₹9.5 L/yr
Technical Support Engineer 2 salaries	₹8.2 L/yr - ₹8.2 L/yr