Indian Railway Catering and Tourism Customer Care Executive Reviews
Updated 26 Dec, 2023
Overall Rating
3.0/5
based on 4
reviews
Rating distribution
Category Ratings
1.2
Company culture
1.2
Salary
1.2
Work-life balance
1.2
Skill development
1.2
Work satisfaction
1.1
Job security
1.1
Promotions
What employees say about Indian Railway Catering and Tourism?
Insights from employee reviews on AmbitionBox
Gender based rating
3.5
Rated by Women
3 reviews
1.0
Rated by Men
1 reviews
Indian Railway Catering and Tourism is rated
3.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moder
...
Read more
Indian Railway Catering and Tourism is rated
3.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Care Executive in
Bhopal
Customer Service Desk Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Oct 2021
Likes
Very wrost experience they are tricked me into. This i want to resingn but they forcefully take my sign on the paper in which clearly mention that i do not leave the job for 5 years.
Dislikes
Is there anything to like in this comapny even they not transfer the funds on the time even. Also they are frauds with the customers never booked tickets through this fuking companh
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Jbse join kra hai zindgi jhaatu ho gyi hai
Work timings: Strict Timings
Customer Care Executive in
Bhopal
Telly Caller Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Aug 2021
Likes
Good environment and supportive TL
Dislikes
Office time not good
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
Calling Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 25 Sep 2018
Likes
Team mates was very good to me. Training was also be good. Job security was also good. Atmosphere was also a good. If I will speak about career. So there is no career in IRCTC. Because there is not any growth in call center. Work environment was also be good.
Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Perhaps there was no dislike about working with IRCTC.
Work Details
We have a attend the Queries of the Customers on phone. And we have to solve it also.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bhopal
Full Time
·
Customer Success, Service & Operations - Other Department
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Similar Designation Reviews
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Sales Executive in
New Delhi
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Feb 2023
Likes
I like irct job
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Customer Support Executive in
Bhopal
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 May 2023
Likes
Work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Premises of office
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Apr 2021
Likes
I have learned new things in this field
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Manager in
Ambala
Chandigarh Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Dec 2020
Likes
Arcos compnay private limited
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Sales Executive in
Chennai
catering management Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 22 Apr 2019
Likes
No job security
Skill development - Good
Dislikes
no job security
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Other Indian Railway Catering and Tourism Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Housekeeping Manager in
Patna
Full Time
·
Catering Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 24 Oct 2024
Likes
IRCTC is very good company. It is BSC company and sub department of Indian railway.I have been working in this company since 2019. He enjoys working in the company .
Work satisfaction - Good
Company culture - Excellent
Dislikes
This company has the biggest fact, The company takes the employees for 2 years Contract and does not extend the period after 2 years. They throw them out and play with the lives of all the candidates, that is resign this company is not thinking about career.
Salary - Poor
Job security - Bad
Promotions - Bad
Hospitality Supervisor in
Pune
Full Time
·
Community Health & Safety Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 01 Aug 2024
Likes
Hospitality supervision is what I was recruited for. While I work in this, my work is very important for the welfare of the country and the society, so I am happy that my work is contributing to the progress of the public and the country.
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
I am sad that I am on contract basis and hence I will not be part of this company for long.
Job security - Bad
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deo Operator in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Sep 2024
Likes
IAM IN A RESPECTABLE POSITION AND I LIKE TO WORK
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
IDONT LIKE WHEN WORK IS IGNORED
Work Details
Work policy:
office and home
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Agent in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 15 Mar 2024
Likes
Morning Shift for girls or women's and all leaves benifit
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Rotational shift and there is no fix off.
Job security - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Data Entry Operator in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Account Assistant in
Mumbai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 01 Feb 2025
Likes
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Tourism Executive in
Indore
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 31 Jan 2025
Dislikes
Salary - Poor
Skill development - Poor
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Data Entry Operator in
Ghaziabad
Full Time
·
Editing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 25 Jan 2025
Likes
You get time for family.
Job security - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Don't think about increment and growth
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work timings: Flexible Timings
Senior Operations Manager in
Kolkata
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jun 2024
Likes
Great place to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Great
Work Details
Work policy:
Yum
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Vendor Manager in
Balasore
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Aug 2024
Likes
Every part
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary is not increasing
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.