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Indian Railway Catering and Tourism

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based on 199 Reviews

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Indian Railway Catering and Tourism Customer Care Executive Reviews

Updated 26 Dec, 2023

Overall Rating

3.0/5

based on 4 reviews

Rating distribution

5

1 (25.0%)

4

1 (25.0%)

3

0 (0%)

2

0 (0%)

1

2 (50.0%)

Category Ratings

1.2

Company culture

1.2

Salary

1.2

Work-life balance

1.2

Skill development

1.2

Work satisfaction

1.1

Job security

1.1

Promotions

What employees say about Indian Railway Catering and Tourism?

Insights from employee reviews on AmbitionBox

Gender based rating

3.5

Rated by Women

3 reviews

1.0

Rated by Men

1 reviews

Indian Railway Catering and Tourism is rated 3.0 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moder ... Read more

Indian Railway Catering and Tourism is rated 3.0 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Care Executive in Bhopal

Customer Service Desk Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Oct 2021

Likes

Very wrost experience they are tricked me into. This i want to resingn but they forcefully take my sign on the paper in which clearly mention that i do not leave the job for 5 years.

Dislikes

Is there anything to like in this comapny even they not transfer the funds on the time even. Also they are frauds with the customers never booked tickets through this fuking companh

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Jbse join kra hai zindgi jhaatu ho gyi hai

Work timings: Strict Timings

Customer Care Executive in Bhopal

Telly Caller Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Aug 2021

Likes

Good environment and supportive TL

Dislikes

Office time not good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Calling Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2018

Likes

Team mates was very good to me. Training was also be good. Job security was also good. Atmosphere was also a good. If I will speak about career. So there is no career in IRCTC. Because there is not any growth in call center. Work environment was also be good.

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Perhaps there was no dislike about working with IRCTC.

Work Details

We have a attend the Queries of the Customers on phone. And we have to solve it also.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bhopal

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

posted on 26 Dec 2023

Overall Rating

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

Got a question about Indian Railway Catering and Tourism?

Ask anonymously on communities.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Sales Executive in New Delhi

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2023

Likes

I like irct job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Customer Support Executive in Bhopal

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2023

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Premises of office

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in New Delhi

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Apr 2021

Likes

I have learned new things in this field

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Sales Manager in Ambala

Chandigarh Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2020

Likes

Arcos compnay private limited

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Sales Executive in Chennai

catering management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Apr 2019

Likes

No job security

Skill development - Good

Dislikes

no job security

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Other Indian Railway Catering and Tourism Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Housekeeping Manager in Patna

Full Time

·

Catering Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 Oct 2024

Likes

IRCTC is very good company. It is BSC company and sub department of Indian railway.I have been working in this company since 2019. He enjoys working in the company .

Work satisfaction - Good
Company culture - Excellent

Dislikes

This company has the biggest fact, The company takes the employees for 2 years Contract and does not extend the period after 2 years. They throw them out and play with the lives of all the candidates, that is resign this company is not thinking about career.

Salary - Poor
Job security - Bad
Promotions - Bad

Hospitality Supervisor in Pune

Full Time

·

Community Health & Safety Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2024

Likes

Hospitality supervision is what I was recruited for. While I work in this, my work is very important for the welfare of the country and the society, so I am happy that my work is contributing to the progress of the public and the country.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

I am sad that I am on contract basis and hence I will not be part of this company for long.

Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Catering Supervisor in Bangalore / Bengaluru

Full Time

·

Facility Management Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Feb 2025

Likes

Hospitality Service to Passengers.

Salary - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Duty Hours Is Likely Changes According to Train.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Deo Operator in Hyderabad / Secunderabad

Full Time

·

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2024

Likes

IAM IN A RESPECTABLE POSITION AND I LIKE TO WORK

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

IDONT LIKE WHEN WORK IS IGNORED

Work Details

Work policy: office and home

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Hospital Manager in Bhopal (working remotely)

Full Time

·

Food, Beverage & Hospitality - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Support Agent in New Delhi

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Mar 2024

Likes

Morning Shift for girls or women's and all leaves benifit

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Rotational shift and there is no fix off.

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Regional Operations Manager in New Delhi

Full Time

·

Kitchen / F&B Production Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

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Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Feb 2025

Likes

Staff and senior behaviors good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Data Entry Operator in New Delhi

Full Time

·

Operations Department

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Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Account Assistant in Mumbai

Full Time

·

Finance Department

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Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Tourism Executive in Indore

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2025

Dislikes

Salary - Poor
Skill development - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

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More about working at Indian Railway Catering and Tourism

HQ - Delhi/NCR, Delhi, India
Urban Transport
1k-5k Employees (India)
Public
Financial Services

Tell us how to improve this page.

Indian Railway Catering and Tourism Reviews by Designations

Indian Railway Catering and Tourism Hospitality Supervisor Reviews
Indian Railway Catering and Tourism Data Entry Operator Reviews
Indian Railway Catering and Tourism Catering Supervisor Reviews
Indian Railway Catering and Tourism Supervisor Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Indian Railway Catering and Tourism reviews submitted by Indian Railway Catering and Tourism employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Indian Railway Catering and ...Tourism is the right company for you. Read more

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Indian Railway Catering and Tourism Reviews >
Indian Railway Catering and Tourism Customer Care Executive Reviews

Indian Railway Catering and Tourism Customer Care Executive Salary

based on 4 salaries

₹1.1 L/yr - ₹1.8 L/yr

48% less than the average Customer Care Executive Salary in India

View more details

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