IIFL SAMASTA Senior Customer Relationship Officer Reviews
based on 8 reviews
Updated 7 May, 2023
Overall Rating
4.8/5
How AmbitionBox ratings work?
Category Ratings
4.8
Skill development
4.7
Company culture
4.7
Job Security
4.6
Work Satisfaction
4.5
Work-Life balance
4.2
Salary & Benefits
3.5
Promotions/Appraisal
IIFL SAMASTA is rated
4.8 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IIFL SAMASTA is rated
4.8 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
Sort by:
Popular
Senior Customer Relationship Officer in
Nagercoil
Tirunelveli Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2021
Likes
Company policy are good..appraisals are fair nd they give good salary hike and bonus every year
Dislikes
Please be polite
Work Details
I learnt everything on tha job..... I got a chance to wear multiple hast and that helped me me get a taste of different roles within the sam team
Work timings: Strict Timings
Senior Customer Relationship Officer in
Bokaro
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2023
Likes
Senior Support
Loan Disbursement process
Excellent Collection
Over all Good.
Dislikes
Paper work is too much.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Relationship Officer in
Dhekiajuli (Pt)
Full Time
·
Sales & Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Management and company policies are better than others MFI
Dislikes
Salary is not good
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Relationship Officer in
Purnia
Patna Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Feb 2022
Likes
I can do this work IIFL Samasta Finance have 33 months experience and I love this work and I have faced many things by staying in this field, so my morale has become very strong that's why I want to go further
Dislikes
It is just a request to all of you people that whoever works by being completely honest and at the same time work with true dedication and hard work, then only you can achieve the destination, thanks to all of you.
Work Details
I started working in IIFL Samasta Finance Company on 24/12/18 and I learned a lot there and tried to know and my hard work paid off time table. Can be achieved and resigned in 23/8/21/
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Relationship Officer in
Sakri
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Jan 2022
Likes
Awesome work culture and manegement ,seniors are Quick support and responsible
Dislikes
Salary is not sufficient form work
Work Details
Work days: Monday to Friday
(Strict Timings)
Employee Benefits
Security
Senior Customer Relationship Officer in
Chatrapur
Business Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2022
Likes
All are good
Dislikes
No promotions
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Relationship Officer in
Khagaria
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2021
Likes
Good work environment and culture teammates are supportive and the management is transparent there is a huge cafeteria and gaming arcade for chilling appraisals are fair and they give good salary hike and bonus every year
Dislikes
salary esu
Work Details
good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
You are reading trusted reviews. Keep reading to find out more about
IIFL SAMASTA.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Manager in
Nagpur
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Dislike about resignation dicision instantly for employees
Dislikes
Area manager not in touch with ground level team i.e. BSM, RO, RM AKola branch cluster credit manager and credit manager come in office with drinking alcohol i. e. Beer I told Nitin Sir HR BUT he is not support me
Relationship Manager in
Amravati
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Culture not good
Dislikes
Political resion
Relationship Manager in
Ballari
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Relationship manager & collection manager
Dislikes
No
Relationship Manager in
Jaipur
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
iifl samasta finance company is brilliant company.and
Dislikes
not satisfied
Relationship Manager in
Vidisha
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Sep 2024
Likes
I Like Working
Dislikes
Working 12345
Relationship Manager in
Namakkal
Full Time
·
Corporate Communication Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Good
Dislikes
GOOD organization very well
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2024
Likes
Nothing
Dislikes
Bad Work culture and Managers
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Sales Officer in
Jalandhar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2024
Likes
Good Atmosphere and Team Members
Dislikes
I don't Dislike
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Relationship Manager in
Phalodi
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2024
Likes
All samasta team is great
Dislikes
Kuch nahi
Territory Manager in
Patna
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Oct 2023
Likes
Over all good
Dislikes
Nothing about demerit
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Other IIFL SAMASTA Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Manager-HR in
Kolkata
Full Time
·
Compensation & Benefits Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 16 Dec 2024
Likes
It's very employee friendly in terms of Salary, Benefits, Career Path. Skill development activities and learning is the Best part of this company. Job is highly secured!
Dislikes
No work life balance! Leave count is less. In field, maximum Sundays are working. They prefer all the meetings after workhour/holidays/Sundays. That's the only and only draw back of not only Samasta, for all Microfinance sector.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Tiruchirappalli
Full Time
·
Audit & Control Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2024
Likes
As part of the IIFL Group, IIFL SAMASTA benefits from the stability and backing of a large financial services company. This can give employees a sense of job security and confidence in the company's long-term prospects.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Chief Treasury Manager in
Bangalore / Bengaluru
Full Time
·
Treasury & Forex Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Job security is the only liking.
Dislikes
1. HR policy change every day i.e against employee.
2. Too much employee discrimination.
3. No flexibility is there.
4. Not at all employee friendly
Work Details
Work days: Monday to Saturday
(Strict Timings)
Assistant Manager Trainee in
Varanasi
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Salary On Time
Staffs are very supportive
Training and Sales Team' excellent.
Dislikes
Working Time
Policies changes on every second month.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Cluster Credit Manager in
Tirunelveli
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Nothing
Dislikes
Once you exited from this organization you will be treated differently.No one got their Reliving letter on due date.All existing employees had hold their minimum 1st month salary on their current employers.Existing employees to beg HR for their Reliving letter on daily basis.No one response and you felt why I worked at this ........ company.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Process Associate in
Vidisha
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2024
Likes
I got the opportunity to talk to all the customers, good and bad, in IIFL samasta company and solve their problems, which I like very much.
Dislikes
It seems very wrong to misbehave with the customer because he talks to the customer very rudely at the time of need, he seems to have negative thoughts at the time of need.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Branch Manager in
Tirupathur
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Am working well for feel good ,
Time to time salary benifit and etc al so provide properly on company.
Dislikes
Next level position employe conversation is not good , evening time not finished work stay at office
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Branch Credit Manager in
Kalimpong
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 07 Aug 2024
Likes
Job security is good..
Dislikes
Company culture is bad and Holiday Working like Saturday and Sunday.. No Working time table and tonight Working culture..
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Area Manager in
Samastipur
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2024
Likes
I really enjoyed working with iifl Samasta. I got to learn a lot of new things.
Dislikes
As far as I am concerned, there is nothing in love that I don't like.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Branch Credit Manager in
Jhalawar
Full Time
·
Finance & Accounting - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Jun 2024
Likes
I learned a lot from the time I started my first job. I did office work, learned leadership, how to connect with customers or talk to them, or even from senior officers, how to do a lot of work at a given time. How to face different problems, which ones have to be dealt with, which solutions have to be made or which problems have tobe made in future, all these I have learned along with computer work, excel or loan process, credit department work etc....Read More
Dislikes
The work of the manager or the rest of the staff is also done by the credit manager or there are many such tasks which are not done by us, yet we are asked to do the work or not getting the receipts till the night, wasting the time by doing such things because the manager is doing the wrong thing. We have to do a lot of work again and again etc.
People also ask about IIFL SAMASTA's Senior Customer Relationship Officers
How is IIFL SAMASTA to work for?
IIFL SAMASTA is rated 4.8 out of 5, based on 8 reviews by employees on AmbitionBox.
IIFL SAMASTA is known for Skill development which is rated at the top and given a rating of 4.8. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at IIFL SAMASTA read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IIFL SAMASTA?
According to AmbitionBox ratings, IIFL SAMASTA employees rate its salary and benefits as 4.2 out of 5. You can know more about IIFL SAMASTA Salaries at AmbitionBox
How is the work culture at IIFL SAMASTA?
Work culture is rated 4.7 at IIFL SAMASTA by 8 employees. While job security is rated 4.7 and work-life balance is rated 4.5 at IIFL SAMASTA. Read detailed reviews by employees of IIFL SAMASTA on AmbitionBox.