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4.0

based on 5.1k Reviews

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IIFL Finance Customer Success, Service & Operations Department Reviews

based on 426 reviews
Updated 10 Jan, 2025

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

4.0

Salary & Benefits

4.0

Work-Life balance

3.9

Job Security

3.9

Work Satisfaction

3.9

Company culture

3.8

Promotions/Appraisal

Explore Reviews by Department

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4.1
Β β€’Β 426 Reviews
3.9
Β β€’Β 1.1k Reviews
4.2
Β β€’Β 946 Reviews
4.0
Β β€’Β 678 Reviews
4.2
Β β€’Β 106 Reviews
4.0
Β β€’Β 89 Reviews
Top Mentions in IIFL Finance Customer Success, Service & Operations Department Reviews

426 reviews found

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Top IIFL Finance Interview Questions

Q1. Role of Branch Manager?How to manage team?Cross sell?
Q2. GST TO is high but banking EOD balances are very poor, will you go ahead an ... read more

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Q3. Describe about a way that should help to develop business growth.
Q4. what is the resion of job change
Q5. What is this pramiry kyc and customer
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People also ask about IIFL Finance's Customer Success, Service & Operations Department

Is IIFL Finance's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 426 employee reviews, it's clear that most employees have a positive experience working at IIFL Finance's Customer Success, Service & Operations Department. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.8. Read reviews about skill development and career growth on AmbitionBox.
Does IIFL Finance's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, IIFL Finance's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.0 out of 5, based on 426 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that IIFL Finance's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about IIFL Finance's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at IIFL Finance's Customer Success, Service & Operations Department, click here.
How is the work culture at IIFL Finance's Customer Success, Service & Operations Department?
Work culture at IIFL Finance's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 426 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IIFL Finance's Customer Success, Service & Operations Department, click here.
How is the job security at IIFL Finance's Customer Success, Service & Operations Department?
Based on 426 reviews on AmbitionBox, IIFL Finance's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IIFL Finance's Customer Success, Service & Operations Department, click here.
Is work from home available at IIFL Finance's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of IIFL Finance's Customer Success, Service & Operations Department employees work from home permanently, 95% work from the office, and 1% follow a hybrid model, based on 55 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IIFL Finance's Customer Success, Service & Operations Department, click here.
How do I get a job at IIFL Finance's Customer Success, Service & Operations Department?
To get a job at IIFL Finance's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IIFL Finance interview questions and practice your responses to prepare thoroughly.

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Work Policy at IIFL Finance Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 55 reviews in last 6 months

Work from office

Work from office

95%
Permanent work from home

Permanent work from home

4%
Hybrid

Hybrid

1%

3 days/week from office

1%

Gender Based Ratings at IIFL Finance Customer Success, Service & Operations Department

based on 421 reviews
4.2
Rated by 139 Women

Rated 4.0 for Job Security and 4.0 for Skill Development

women
4.1
Rated by 282 Men

Rated 4.0 for Salary & Benefits and 4.0 for Skill Development

men

Working Days at IIFL Finance Customer Success, Service & Operations Department

based on 426 reviews
Monday to Saturday
81%
Monday to Friday
14%
Alternate Saturday off
4%
Other
1%

Work Timings at IIFL Finance Customer Success, Service & Operations Department

based on 426 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
42%
17%
10%
31% employees reported other strict timings

Shift Timings at IIFL Finance Customer Success, Service & Operations Department

based on 426 reviews
Day shift
100%

Business Travel at IIFL Finance Customer Success, Service & Operations Department

based on 426 reviews
No travel
54%
Within city
41%
Within country
4%
International travel
1%
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