iGuru Portal Services Engineer- Customer Support Review

1 review found

Sort by: Popular

Engineer- Customer Support in Hyderabad / Secunderabad

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 17 Nov 2020

Likes

Good

Dislikes

Nothing

Similar companies for Engineer- Customer Support

View All

Ashok Leyland Reviews

4.3

• 24 Reviews

Tech Mahindra Reviews

3.3

• 28 Reviews

HCL Infosystems Reviews

4.0

• 39 Reviews

AGS Transact Technologies Reviews

3.3

• 48 Reviews

Gmmco Reviews

4.0

• 60 Reviews

Sysnet Global Technologies Reviews

3.5

• 209 Reviews

Aforeserve Reviews

3.5

• 133 Reviews

CMS Infosystems Reviews

4.5

• 38 Reviews

Accel Frontline Reviews

4.1

• 24 Reviews

Allied Digital Services Reviews

3.6

• 46 Reviews

Top trending discussions

View All

Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

Got a question about iGuru Portal Services?

Ask anonymously on communities.

Similar Designation Reviews

Network Engineer in Hyderabad / Secunderabad

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 May 2023

Likes

Interaction with employes quick response about an issue atmospheric culture they have resolve the issues very quick and very support to use encouraging to learn new things

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other iGuru Portal Services Reviews

SME in Hyderabad / Secunderabad

Full Time

Subject / Specialization Teacher Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 03 Dec 2024

Likes

Nothing

Dislikes

Lots of issues at management level. Partiality done by management.

Front end Web Developer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Nov 2024

Likes

Good working cultural

Dislikes

No dislike

Vice President in Pune

Full Time

Top Management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 01 Oct 2024

Likes

All good

Dislikes

Nothing all good the managment

Area Sales Executive in Lucknow

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 19 Sep 2024

Likes

Seniors are extremely helpful. You can even ring the CEO of the company.

Dislikes

customer service is poor.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Frontend Software Developer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 05 Aug 2024

Likes

Good Colleagues. They are very supportive.

Dislikes

Hikes are comparatively less. Poor management

Scrum Master in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 02 Jul 2024

Likes

Scope to learn more and we can increase our skill set

Dislikes

Expectation leval higher

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Area Sales Manager in Hyderabad / Secunderabad

Full Time

Enterprise & B2B Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jun 2023

Likes

Nothing good in this company , the positive review you see in their post are all fake and given by their developer team by fake profiles.

Dislikes

Company is running my family member and they are enjoying the money of their uncle setting in USA. Company donot have any SOP , HR manual and written guidelines. Poor Product which is not running properly. This having a client only in BIHAR and sales team only in BIHAR / Jharkhand . they do not having a single Client in any other part of the country. Secondly, Sales people at alerts from this company , if you are on remote area. they are not paying your 2-3 months and they put you on PIP and hold your 2 months salary , Every month they hire 2-3 sales person and fire 2-3 Sales person without clearing their dues and salary . You expense in traveling from your own pocket and generate lead from them and they not pay your salary . Extremly BIHAR company this is . they project them self as Hyderabad company but they do not have any school or client in Hyderabad or even any part of the country . They only having setup in BIHAR JHARKHAN. Beware from this company ....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for sharing your feedback on Ambition Box. We appreciate your perspective, although we would like to address some of the concerns you raised. We understand that you have concerns regarding the involvement of family members in the company's operations. However, we would like to clarify that our company maintains a professional and transparent approach in all aspects of its operations. We take the authenticity and credibility of our reviews seriously. We can assure you that all reviews, including positive ones, are genuine expressions of our employees' experiences and are not manipulated by our developer team or fake profiles. Regarding your comments about the company's operations, we would like to clarify a few points. We have a well-defined standard operating procedure (SOP), HR manual, and written guidelines in place to ensure smooth operations and employee support. Our products undergo rigorous testing and quality assurance measures to deliver a reliable solution to our clients. Contrary to your statement, we have a diverse client base across multiple states in the country, including Hyderabad. We have successfully served and continue to serve clients in various regions, and we are committed to expanding our reach. Regarding salary disbursement, we have never withheld anyone's salary without valid reasons. Our payroll system ensures timely payments, and any salary adjustments or deviations are carried out according to established protocols, with clear communication to the employees involved. Regarding hiring and firing practices, we follow a strategic approach based on business requirements and individual performance. We do not hire and fire employees on a monthly basis as you suggested. Our recruitment process is aimed at building a dedicated and reliable sales team. Additionally, our travel policy includes reimbursement of expenses in a timely manner, as per the agreed-upon terms. We value open communication, and we encourage you to reach out to our Employee Grievance Team at help@iguru.guru or any appropriate channel to discuss your concerns further. We are committed to resolving any misunderstandings or issues that may have arisen during your employment. Thank you for your time with us, and we wish you the best in your future endeavors

Front end Developer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Jun 2023

Likes

Company gives a very good opportunity for freshers, It gives an amazing chance to develop our skills and grow. Senior mates are very helpful. Overall employees and culture here is very dynamic.

Dislikes

Work Life balance is a bit challenging as company growing at a very fast pace

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

HR Intern in Hyderabad / Secunderabad

Full Time

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 29 Jan 2024

Likes

A perfect place to develop skills and learn new things

Dislikes

High paced work environment

Area Sales Manager in Hyderabad / Secunderabad

Full Time

Enterprise & B2B Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Feb 2023

Likes

Nothing to say about company culture

Dislikes

Lot, poor product quality, support system, and over all management especially sales head, he don't have any quality to be in position of top management. taking credits of sales person into his name. He will visit each territory and the sales person have to take him to hot cases and he will close deal giving 70-75% discount, (for same client if sales person ask discount maximum of 20%discount approval will give)and immediately call management and intimate them he close a deal. If he stay back in head office and give minimum 50%discount the sales guy can close deal and company can save the cost of sales head travel and acvomadation. If company remove him they can save huge cost and related expense and with close working with their field sales team company can grow easily. There is no job security hire and fire is policy. Never give time to sales person to build his territory and no option for employees to discuss about issue they faces. Being new company to particular city clients will wait to see how long a person will be with company and then they take service, but here either to resign early or to work without salary because they will hold salary....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for sharing your feedback on Ambition Box. We appreciate your perspective, although we would like to address some of the concerns you raised. We would like to clarify that our company values transparency and fairness in all aspects of our operations, including product quality, support systems, and management. We consistently strive to deliver high-quality products and provide effective support to our clients. Regarding your comments about our sales head, we assure you that our management team consists of experienced professionals who are dedicated to the growth and success of our company. We have a collaborative approach where credit is given where it is due, and we encourage a team-based culture. It is important to note that all discounts and negotiations are carried out within established guidelines and policies. We prioritize the long-term success and satisfaction of our clients, while also considering the financial viability of our company. Any decisions regarding discounts or deals are made with careful consideration and alignment with our business objectives. Regarding job security, we believe in providing opportunities for growth and development to our employees. While we may occasionally make adjustments to our team based on business needs, these decisions are made with utmost consideration and in accordance with legal and ethical standards. We value open communication and encourage our employees to discuss any concerns or issues they may face. Our doors are always open for dialogue, and we strive to create a supportive work environment where our employees' voices are heard. We value open communication, and we encourage you to reach out to our Employee Grievance Team at help@iguru.guru or any appropriate channel to discuss your concerns further. We are committed to resolving any misunderstandings or issues that may have arisen during your employment. Thank you for your time with us, and we wish you the best in your future endeavors.

Tell us how to improve this page.

iGuru Portal Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 iGuru Portal Services review submitted by iGuru Portal Services employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if iGuru Portal Services is the right company for you. ...Read more

Home >
Reviews >
iGuru Portal Services Reviews >
iGuru Portal Services Engineer- Customer Support Reviews

iGuru Portal Services Engineer- Customer Support Reviews

1 review found

Similar companies for Engineer- Customer Support

Similar Designation Reviews

Other iGuru Portal Services Reviews

People also ask about iGuru Portal Services's Engineer- Customer Supports

Tell us how to improve this page.

iGuru Portal Services Reviews by Designations

Calculate your in-hand salary