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IDBI Intech Limited Customer Care Executive Reviews

Updated 2 Jul, 2024

Overall Rating

3.4/5

based on 9 reviews

Rating distribution

5

4 (44.4%)

4

2 (22.2%)

3

1 (11.1%)

2

1 (11.1%)

1

1 (11.1%)

Category Ratings

3.7

Job security

3.4

Work-life balance

3.4

Work satisfaction

3.3

Skill development

3.2

Salary

3.0

Company culture

3.0

Promotions

What employees say about IDBI Intech Limited?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

72% employees reported

Flexible timing

86% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

3 reviews

1.6

Rated by Men

3 reviews

IDBI Intech Limited is rated 3.4 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more

IDBI Intech Limited is rated 3.4 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Aug 2023

Likes

Nothing the salary package is too much less for experience candidate as well this company does not provide the settlement amount after leaving the company the bathrooms are very unhygienic. They also tells that if the boys come in afternoon 3.00 shift per day 30 rupees will be provided but they only give 13 rupees.

Dislikes

Everything.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 May 2024

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

About minimum paid leave.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2024

Likes

Nothing is there to like.

Dislikes

Everything I don't like about this company.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Apr 2023

Likes

Work environment is good

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is no appraisal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Navi Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2023

Likes

Great place to work for freshers

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Noting to much dislike apart for HR

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read IDBI Intech Limited Reviews based on similar designations

3.7

Customer Service Associate

(57)

4.1

Customer Service Executive

(32)

3.5

Team Lead

(28)

2.7

Customer Support Associate

(6)

3.0

Sales Executive

(4)

Customer Care Executive in Belapur

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2021

Likes

Very good management and very good culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not anything

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in CBD Belapur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Good people supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No growth apportunity, management highering people from outside and not from existing employees, also increment is very slow, with less amount...

Promotions - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about IDBI Intech Limited.

Customer Care Executive in Navi Mumbai

Contact center Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Jun 2019

Likes

Team work

Salary - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Nothing

Job security - Poor
Company culture - Poor

Discover interview dos and don'ts from real experiences

Customer Care Executive in Mumbai CBD Belapur

CCA Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jul 2021

Likes

Office Environment

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about IDBI Intech Limited?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Service Associate in Navi Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2025

Likes

Luch facilitate has been provided and salary always been in time

Job security - Excellent
Work-life balance - Excellent

Dislikes

Have less break

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Thrissur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in Mumbai

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Nov 2024

Likes

Skill improved

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent

Dislikes

Salary hike and appraisal are worst

Salary - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Navi Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Mar 2024

Likes

Nothing Nothing Nothing Nothing Nothing

Dislikes

Everything Everything Everything Everything Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Associate in Mumbai

Full Time

·

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Feb 2025

Likes

Nothing,

Dislikes

No promotions, less salaries

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Thrissur

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Jan 2025

Likes

Initial Package

Job security - Good
Promotions - Good

Dislikes

Hr & Administration

Skill development - Poor
Work satisfaction - Poor
Company culture - Bad

Team Lead in Kolkata

Full Time

·

Operations / Strategy Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2025

Likes

Salary will credited on time apart from that nothing is good in idbi intech full of toxic place

Dislikes

Toxic place I never seen in my life especially worst leaders like Abhishek Verma he is unfit for the role if idbi intech replaces him company will be good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Team Lead in Navi Mumbai

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Feb 2025

Likes

Nice environment

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Culture / Team

Team Lead in Navi Mumbai

Full Time

·

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Salary - Poor
Promotions - Bad

Overall Rating

Average

Customer Service Associate in Navi Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2023

Likes

Staff Are Good All Team Leaders Are Very Helpful

Dislikes

Poor Shift Time. Pc Is Avaiable On Time . Some Pc Are Not Working. Nothing Learning New Things

Skill development - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Other IDBI Intech Limited Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Manager in Navi Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2024

Likes

IDBI Intech provides good work life balance environment. The organisation is techno-functional in nature and allows employee to explore their skills in both the domain. Highly recommend for people who want to learn new technologies and banking products. There are highly skilled people from Banking domain working in development of innovative products. There are many events which IDBI Intech organize such as cultural activities, sports competitions, Rewards and Recognition, Group Discussions, Innovative Idea Recognition etc. I am working in the organisation from more than 8 years and I am very happy with the position. Please come and explore....Read More

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

The organisation is at developing stage and more dependent on IDBI Bank so increments (salary hike) can be a part of concern. But it also depends on the individual performance as well.

Salary - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Software Engineer in Navi Mumbai

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2024

Likes

Uneducated management and policies,lot of politics in team,power of useless managers and seniors,low salary hike after 18 months, terrible client, holiday and Saturday working, oldest technology, landline Phone is family member.

Dislikes

Don't join if you have other opportunities. 2 years bound it's like prison with facility of food.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Full Stack Developer in Mumbai

Full Time

·

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2024

Likes

Work life balance

Work-life balance - Good

Dislikes

Toxic work culture Too much office politics Old technologies with no to very little scope of advancement People who are working for more than a decade will ruin your mindset

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Software Developer in Navi Mumbai

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 02 Nov 2024

Likes

Office canteen is good

Job security - Good

Dislikes

Very less hike after years of hardwork And you will get the apraisal of April month in October With no arriers. And jo increment milta he (700-800) isse jyada to hum donate karte he🥲

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Executive in New Delhi

Full Time

·

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Mar 2025

Likes

Nothing special work balance is very bad

Dislikes

Saturday and Sunday is rotating shift there is no holiday in that day. 6 day working culture 100% work from office

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Executive in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 12 Jan 2025

Likes

Nothing Nothing Nothing Nothing Nothing

Dislikes

Management Toxic environment Favoritism Work life balance Fake commitments

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

HR Executive in Navi Mumbai

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2024

Likes

IDBI Intech Limited is best for career settlement and retirement plans.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Currently no dislike opinions so far so good.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Java Developer in Mumbai

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 Feb 2025

Likes

Job security

Job security - Good

Dislikes

Appraisal not as per expected and delayed too much. Very less increment and no work life balance. No career growth of team is not good.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Executive in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2024

Likes

The company ensures that hard work is recognized, which motivates me to perform better.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Sometimes, hard work and achievements go unnoticed, and a more robust recognition system would be motivating

Application Support Engineer in Mumbai

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Dec 2024

Likes

Intech have friendly Environment

Job security - Good

Dislikes

We have Every year Appraisal issues

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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More about working at IDBI Intech Limited

HQ - Navi Mumbai, Maharashtra, India
IT Services & Consulting
1k-5k Employees (India)
Public
Banking

People also ask about IDBI Intech Limited's Customer Care Executives

How is IDBI Intech Limited to work for?

IDBI Intech Limited is rated 3.4 out of 5, based on 9 reviews by employees on AmbitionBox. IDBI Intech Limited is known for Job security which is rated at the top and given a rating of 3.7. However, Company culture is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at IDBI Intech Limited read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at IDBI Intech Limited?

According to AmbitionBox ratings, IDBI Intech Limited employees rate its salary and benefits as 3.2 out of 5. You can know more about IDBI Intech Limited Salaries at AmbitionBox

How is the work culture at IDBI Intech Limited?

Work culture is rated 3.0 at IDBI Intech Limited by 9 employees. While job security is rated 3.7 and work-life balance is rated 3.4 at IDBI Intech Limited. Read detailed reviews by employees of IDBI Intech Limited on AmbitionBox.

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IDBI Intech Limited Reviews by Designations

IDBI Intech Limited Customer Service Associate Reviews
IDBI Intech Limited Customer Service Executive Reviews
IDBI Intech Limited Team Lead Reviews
IDBI Intech Limited Senior Executive Reviews
IDBI Intech Limited Senior Team Leader Reviews
IDBI Intech Limited Software Developer Reviews
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IDBI Intech Limited Executive Reviews
IDBI Intech Limited Phone Banking Officer Reviews
IDBI Intech Limited Project Lead Reviews
IDBI Intech Limited Senior Customer Service Associate Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 IDBI Intech Limited reviews submitted by IDBI Intech Limited employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDBI Intech Limited is the right company for you. ...72% of employees reported the working days at IDBI Intech Limited as Rotational Shift. 86% employees reported the work timings at IDBI Intech Limited as Flexible timing. Read more

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IDBI Intech Limited Customer Care Executive Reviews

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IDBI Intech Limited Customer Care Executive Salary

based on 47 salaries

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₹1.2 L/yr - ₹2.5 L/yr

26% less than the average Customer Care Executive Salary in India

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Employee Benefits for IDBI Intech Limited Customer Care Executive

Free meal

2 total responses

Cafeteria

2 total responses

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

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