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HSBC Electronic Data Processing

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based on 1.7k Reviews

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HSBC Electronic Data Processing Customer Service Executive Reviews

based on 7 reviews

Updated 27 Jun, 2022

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.6

Job Security

4.5

Work-Life balance

4.5

Company culture

4.4

Skill development

4.3

Work Satisfaction

4.3

Salary & Benefits

4.1

Promotions/Appraisal

Top Mentions in HSBC Electronic Data Processing Customer Service Executive Reviews

7 reviews found

Sort by: Popular

Customer Service Executive in Visakhapatnam

Full Time

·

Cards and loans Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

I like the job security, work culture,leave policies.

Dislikes

I dislike about year end hikes. Even working for many years (5+) there was no growth in the salary even though getting best ratings

Work Details

I have worked for cards and loans department and collections department.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Wealth Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jun 2022

Likes

Fabulous job security and work culture

Dislikes

Was not happy at all with the relocation benefits.

Customer Service Executive in Chennai

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 01 Jan 2020

Likes

Its been great experience to work with Hsbc, work culture, work life balance, salary appraisals are decent compare with market standard. Only thing is Job security is less in Chennai, since most of the process are automating themselves to reduce cost.

Dislikes

Job security is less

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Bangalore / Bengaluru

Payments Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Apr 2021

Likes

The work environment is very good. There is job security as they don't fire people unnecessarily. It's the best place for the female employees to work

Dislikes

The work pressure is little bit high as they don't hire people

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Wealth & Insurance Business Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 05 Oct 2017

Likes

HSBC is a very good organization in terms of learning many new things,Security,work ethics,professionalism,etc. It was great working with such a reputed company for such a long time.

Dislikes

Not Applicable

Work Details

I was always energetic while working with HSBC.The environment and people were very cooperative in extending help when needed

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Apr 2018

Likes

Appraisal little bit complex

Dislikes

Job security

Customer Service Executive in Bangalore / Bengaluru

Account Opening Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Excellent place, work culture is good, Has Job security

Dislikes

Nothing to mention. I really enjoyed being part of the team.

Work Details

Excellent!! I loved the team I worked with. I gained good experience and knowledge. Work environment was good. Best place to work.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about HSBC Electronic Data Processing.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about HSBC Electronic Data Processing's Customer Service Executives

Is HSBC Electronic Data Processing a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 7 employee reviews, it's clear that most customer service executives have a positive experience working at HSBC Electronic Data Processing. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 4.1. Read reviews about job security and career growth on AmbitionBox.

Does HSBC Electronic Data Processing pay their Customer Service Executives well?

According to AmbitionBox reviews, HSBC Electronic Data Processing customer service executives rate their salary and benefits at 4.3 out of 5, based on 7 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HSBC Electronic Data Processing is generally seen as a place that values and rewards its workforce fairly. You can know more about HSBC Electronic Data Processing's customer service executives salaries here and to read reviews specifically about salary and benefits at HSBC Electronic Data Processing for customer service executives, click here.

How is the work culture at HSBC Electronic Data Processing for Customer Service Executives?

Work culture at HSBC Electronic Data Processing for customer service executives is rated 4.5 out of 5 by 7 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HSBC Electronic Data Processing. To read reviews specifically about work culture at HSBC Electronic Data Processing for customer service executives, click here.

How is the job security at HSBC Electronic Data Processing for Customer Service Executives?

Based on 7 reviews on AmbitionBox, HSBC Electronic Data Processing's customer service executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HSBC Electronic Data Processing, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HSBC Electronic Data Processing for customer service executives, click here.

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HSBC Electronic Data Processing Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 HSBC Electronic Data Processing reviews submitted by HSBC Electronic Data Processing employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Electronic Data Processing is t...Read more

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HSBC Electronic Data Processing Customer Service Executive Reviews

Gender Based Ratings for HSBC Electronic Data Processing Customer Service Executive

based on 149 reviews

Rated 4.7 for Skill Development and 4.7 for Job Security

Rated 4.4 for Job Security and 4.3 for Work-Life Balance

Working Days for HSBC Electronic Data Processing Customer Service Executive

based on 158 reviews

Monday to Friday

77%

Rotational Shift

17%

Other

6%

Work Timings for HSBC Electronic Data Processing Customer Service Executive

based on 158 reviews

Flexible timing

Strict (5.30pm - 2.30am)

Strict (11.30am - 8.30pm)

55%

5%

5%

35% employees reported other strict timings

Shift Timings for HSBC Electronic Data Processing Customer Service Executive

based on 158 reviews

Day shift

Night shift

77%

23%

Business Travel for HSBC Electronic Data Processing Customer Service Executive

based on 158 reviews

No travel

73%

Within city

20%

Within country

5%

International travel

2%

HSBC Electronic Data Processing Customer Service Executive Salary

based on 513 salaries

₹1.8 L/yr - ₹8.5 L/yr

54% more than the average Customer Service Executive Salary in India

View more details

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