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Hindustan Unilever

Compare

4.2

based on 6.3k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated FMCG Company - 2024

Filter reviews by

Hindustan Unilever Customer Service Executive Reviews

Updated 5 Apr, 2025

Overall Rating

3.9/5

based on 11 reviews

Rating distribution

2 (18.2%)

7 (63.6%)

1 (9.1%)

0 (0%)

Category Ratings

3.9

Work-life balance

3.9

Skill development

3.7

Company culture

3.7

Job security

3.7

Work satisfaction

3.4

Salary

3.1

Promotions

What employees say about Hindustan Unilever ?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

49% employees reported

Flexible timing

67% employees reported

Within country

38% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

2 reviews

3.8

Rated by Men

8 reviews

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11 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

SCM & Logistics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Apr 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Lucknow

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Jun 2023

Likes

Learning that the company has to offer

Skill development - Good

Dislikes

Culture and management

Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Chennai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2023

Likes

Best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Customer Service Executive in Kolkata

Full Time

Stores & Material Management Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2023

Likes

They mainly hire under a third party payrole..

Work-life balance - Excellent

Dislikes

Third party problem

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Dehradun

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2022

Likes

System and process

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less salary and perks as per industry standards

Salary - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Chennai

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Nov 2023

Likes

Crm is very easy

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Payment process

Customer Service Executive in Mumbai

Full Time

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Mar 2021

Likes

Organization with ethics

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Hindustan Unilever .

Customer Service Executive in Mumbai

Stores & Material Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Apr 2022

Likes

work life balance, Brand name

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

compensation i decent but career growth is slow ..

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Discover interview dos and don'ts from real experiences

Customer Service Executive in Navi Mumbai

Modern Trade Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Dec 2021

Likes

Best Company to work for, great environment, Employee Centric Organization, No worries for Job Security

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

You can grow only if you are good in creating visibility or if you can keep on shouting about your work

Promotions - Poor

Work Details

Supply Chain - Supply Planner

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Hindustan Unilever Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Sep 2017

Likes

Working environment with friendly nature and make feel as a family member too.

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

With the passage of the time ,you will getting importance but a bit then usual we think off

Salary - Poor
Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

SCM & Logistics Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 Nov 2018

Likes

Only the status...can mark ourselves as "working for an MNC".. that's all....

Skill development - Good

Dislikes

You always have to be an "YES" man to your boss... Else, you are out of the company... If you are boss's favourite, you can come up even you lack on any and all other aspects...from outside, it looks like a good place, but any working person will tell different story, but their voices are curtailed till they are in service.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Completely hectic, and expected to perform even without any training in your profile.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Hindustan Unilever Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Hindustan Unilever reviews submitted by Hindustan Unilever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hindustan Unilever is the right company for you. ...Read more