AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Hilton

Compare

based on 504 Reviews

Play video

Play video

Video summary

About
Reviews
504
Salaries
1.6k
Interviews
19
Jobs
192
Benefits
69
Photos
5

Filter reviews by

Hilton Customer Success, Service & Operations Department Reviews

Updated 18 Nov, 2024

Overall Rating

4.3/5

based on 14 reviews

Rating distribution

5

9 (64.3%)

4

3 (21.4%)

3

1 (7.1%)

2

0 (0%)

1

1 (7.1%)

Category Ratings

4.4

Job security

4.2

Salary

4.0

Work-life balance

4.0

Promotions

3.9

Company culture

3.8

Skill development

3.6

Work satisfaction

What employees say about Hilton?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

82% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

4 reviews

4.3

Rated by Men

9 reviews

Hilton is rated 4.3 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Hilton is rated 4.3 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Oyo Rooms Reviews

3.3

• 3.6k reviews

Mahindra Holidays & Resorts Reviews

3.5

• 2k reviews

Oberoi Group of Hotels Reviews

4.1

• 1.3k reviews

Marriott International Reviews

4.2

• 1.3k reviews

Hyatt Regency Reviews

4.1

• 1.3k reviews

Devyani International Reviews

3.8

• 1.2k reviews

Burger King Reviews

3.8

• 1.1k reviews

JW Marriott Reviews

4.2

• 889 reviews

Pizza Hut Reviews

3.9

• 842 reviews

Tata Starbucks Reviews

4.3

• 693 reviews

THE LEELA PALACES HOTELS & RESORTS Reviews

4.0

• 685 reviews

Ihg Group Reviews

3.8

• 594 reviews

The Lalit Reviews

3.6

• 571 reviews

Crowne Plaza Reviews

4.0

• 566 reviews

Holiday Inn Reviews

3.9

• 545 reviews

Courtyard by Marriott Reviews

4.2

• 501 reviews

Vivanta by Taj Reviews

4.0

• 467 reviews

Chaayos Reviews

3.5

• 449 reviews

Sterling Holiday Resort Reviews

3.9

• 425 reviews

Novotel Hotels Reviews

4.3

• 405 reviews

Explore Reviews by Department

Customer Success, Service & Operations

4.3

• 14 Reviews

Food, Beverage & Hospitality

4.3

• 273 Reviews

Production, Manufacturing & Engineering

4.5

• 18 Reviews

Human Resources

4.2

• 16 Reviews

Finance & Accounting

4.0

• 13 Reviews

Sales & Business Development

4.6

• 11 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Front Office Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Nov 2024

Likes

used to be better... But the company has diverted from the core value.

Dislikes

Focus on profit and lack of integrity.

Skill development - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Operations Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2023

Likes

Excellent place to grow

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Hotel Operation Trainee in Dubai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2023

Likes

Yes I am happy to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is to complain all well

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Secretary in Mudhole

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Oct 2023

Likes

The best company

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Yes I'm interested this company

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Executive Assistant in Gurgaon / Gurugram

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Oct 2023

Likes

i worked with Hilton corporate office india for 6.5 years and i realised that each and everything was good there more than the other corporate office like the hilton has a best work enviornment, flexible hours, your can work from home, hilton pays very good salary and benefits than the other companies.

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

big Level Office Politics, favouritism, after your resignation people will disowned you like you never work for them , they can fire you anytime without any Evidance and if you are a junior staff and you reach to HR department for justice for you , they will always show you that how concern they are and they wants to help you but inactual case they will not help you they always protect stakeholders or senior leadership if they did wrong to you and you will have to leave your job because no one support junior because i tolerate this after 6.5 years of Hilton career i was regularly listening and on daily basis Hilton will tell you that we are a family and Hilton is a best place to work but when you need them they dont help you out.. same did happened with me.. ...HILTON IS NOT A BEST PLACE TO WORK......Read More

Promotions - Poor

Work Details

Work policy: it's your choice and depends on your Manager

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Cordinator, Barista in Chennai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2023

Likes

Service

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N o t h g

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Assistant Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jul 2023

Likes

Growth opportunities are good at Hilton

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salaries can be improved

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Hilton.

Guest Service Associate in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2018

Likes

Ambiance of the hotel and culture of working with each other.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

All are the bengali are working and they have unity.. And we can't say anything to anyone. That I hate about the company.

Work Details

I'm waiter

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Duty Manager in Chennai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Mar 2022

Likes

The Hilton value and standards set an example for every other brand to learn from.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good

Dislikes

Work life balance is a key area for improvement

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Laundry Manager in Victoria

Full Time

·

Back Office Department

5.0

posted on 02 Jan 2024

Overall Rating

Guest Service Associate in Bangalore / Bengaluru

Food & Beverage Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Dec 2018

Likes

One of the great hotel companies in the world. HILTON is brand known for many firsts of Hospitality industry. Once they were the largest hotel group in the world. Marriott surprassed Hilton after billion dollar overtake of Starwood Hotel & resorts. The flagship luxury brand of HILTON Waldorf Astoria is among the best luxury chains of hotel known for its iconic property around the world CONRAD is brand meant for contemporary luxury...Read More

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Work life balance

Work Details

Amazing experience great for a fresher to start the career

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Multi Technician in Saudi arbia

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Mar 2021

Likes

Everything

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothig

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Front Office Receptionist in Bangalore / Bengaluru

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2021

Likes

Good work environment and the culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing that I dislike about Hilton Bangalore embassy golf links

Work Details

The front office job is quite interesting, I always want to work at. I Struggle a bit in the beginning but I learnt alot from the training and my teammates.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Bakery Chef in Chennai

Full Time

·

Operations Department

5.0

posted on 13 Jan 2024

Overall Rating

Top trending discussions

View All

Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Hilton?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Jobs at Hilton

Financial Controller

Hyderabad / Secunderabad

5-10 Yrs

Not Disclosed

Kitchen Stewarding Executive

Panaji

3-7 Yrs

Not Disclosed

Laundry Supervisor

Surat

15-17 Yrs

Not Disclosed

Assistant L&D Manager

Surat

3-5 Yrs

Not Disclosed

Director of Finance

Mumbai

5-10 Yrs

Not Disclosed

Assistant Director of Sales

Gurgaon / Gurugram

9-14 Yrs

Not Disclosed

Food and Beverage Associate

Lucknow

0-3 Yrs

Not Disclosed

Receiving Assistant

New Delhi, Hyderabad / Secunderabad

0-3 Yrs

Not Disclosed

Executive Assistant To General Manager

Jaipur

2-3 Yrs

Not Disclosed

Front Office Associate

Panaji

0-2 Yrs

Not Disclosed

More about working at Hilton

HQ - Mclean, Virginia, United States (USA)
Hospitality
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Hilton reviews submitted by Hilton employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hilton is the right company for you. 60% of employees reported the working ...days at Hilton as Rotational Shift. 82% employees reported the work timings at Hilton as Flexible timing. Read more

Home >
Reviews >
Hilton Reviews >
Hilton Customer Success, Service & Operations Department Reviews Reviews

Hilton Salaries in Customer Success, Service & Operations Department in India

Guest Service Associate 6 salaries	₹1.7 L/yr - ₹4 L/yr
Housekeeping Executive 4 salaries	₹3.4 L/yr - ₹4.6 L/yr
Front Office Manager 3 salaries	₹9.9 L/yr - ₹12.4 L/yr
Front Office Executive 2 salaries	₹3.5 L/yr - ₹3.8 L/yr
Guest Relation Executive 2 salaries	₹2.5 L/yr - ₹3.5 L/yr

Explore more salaries

Compare Hilton with

Oyo Rooms

3.3

Compare

Mahindra Holidays & Resorts

3.5

Compare

Oberoi Group of Hotels

4.1

Compare

Marriott International

4.2

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

75 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us