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Hilton Customer Success, Service & Operations Department Reviews

based on 14 reviews
Updated 18 Nov, 2024

Overall Rating

4.3/5
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Category Ratings

4.4

Job Security

4.2

Salary & Benefits

4.0

Promotions/Appraisal

4.0

Work-Life balance

3.9

Company culture

3.8

Skill development

3.7

Work Satisfaction

Explore Reviews by Department

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4.4
 • 268 Reviews
4.2
 • 16 Reviews
4.1
 • 13 Reviews
4.6
 • 10 Reviews

14 reviews found

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Top Hilton Interview Questions

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Q1. Which hands are very love food preference?
View answers (3)
Q2. How to handle the situation
View answer (1)

Get interview-ready with top interview questions

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Q3. What would be our approach towards guest complains
View answers (3)
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Gender Based Ratings at Hilton Customer Success, Service & Operations Department

based on 13 reviews
4.2
Rated by 4 Women

Rated 5.0 for Skill Development and 5.0 for Work Satisfaction

women
4.3
Rated by 9 Men

Rated 4.3 for Job Security and 4.1 for Salary & Benefits

men

Working Days at Hilton Customer Success, Service & Operations Department

based on 14 reviews
Rotational Shift
60%
Monday to Friday
20%
Monday to Saturday
10%
Alternate Saturday off
10%

Work Timings at Hilton Customer Success, Service & Operations Department

based on 14 reviews
Flexible timing
Strict (6.30am - 9.30pm)
Strict (9am - 9pm)
82%
9%
9%

Shift Timings at Hilton Customer Success, Service & Operations Department

based on 14 reviews
Day shift
100%

Business Travel at Hilton Customer Success, Service & Operations Department

based on 14 reviews
No travel
54%
Within country
23%
Within city
23%
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