Prama Hikvision India Technical Support Engineer Reviews by 10+ Employees | Rated 3.3/5

What employees say about Prama Hikvision India?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

46% employees reported

Strict (9.30am - 6.30pm)

35% employees reported

No travel

67% employees reported

View more detailed insights

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Top Mentions in Prama Hikvision India Technical Support Engineer Reviews

15 reviews found

Sort by: Popular

Technical Support Engineer in Mumbai

Full Time

Sound / Light / Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Best in giving company branded gifts

Job security - Good
Work-life balance - Good

Dislikes

Increment, promotions, Training and Management a big zero

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Technical Support Engineer in Mumbai

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Jul 2024

Likes

😊a e i o u

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

😊a i you we they

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mumbai

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Oct 2023

Likes

I am previous employe of prama hikvision So I left a company because of some personal reasons buy I would like to work again with prama hikvision.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Mumbai

Full Time

Technical Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Dec 2022

Likes

there is nothing for like, I am very disappoint from technical support team. I don't know why the management is hired call center managers. They don't know how to respect the Engineers

Dislikes

Engineer can take breathe & he can use the washroom apart from this Everything will decide management, Team Leader, Manager. HR team is hiring to Engineers for Technical Support, But the Technical Team Managers treating like a call center, Because they are from call center, They do not understand what is the Engineer I would requestto those engineers. Who is trying to join the prama hikvision for technical department, before join this please read the reviews....Read More

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Technical Support Engineer in Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2023

Likes

Work culture is good

Dislikes

Sallery growth is not there

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer in Mumbai

Full Time

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Nov 2022

Likes

Yes, working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Employer’s Response

Thanks for your Review, We really Appreciated your positive feedback about the Company. HR Team

Technical Support Engineer in Bangalore Rural

Full Time

Quality Assurance and Testing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 May 2023

Likes

Work life balance

Dislikes

Support role was having no learning

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Technical Support Engineer in Mumbai

Full Time

Technical Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Aug 2022

Likes

Work Environment is Satisfactory.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislike.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Guwahati

Technical Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Sep 2022

Likes

Disastrous company. So no likes

Dislikes

1. Worst HR team and policy. 2. Poor management. 3. Package offered is nominal and not upto the standards. 4. Joining formalities are not transparent. Everything regarding the salary or CTC is verbal only. No CTC figure will be mentioned in the offer letter or LOI. They say that the same shall be provided 3-4 days post joining the company. This seems quite FISHY and DICEY and at the same time WEIRD with regards to joining formalities. Such instances are nowhere to be seen in other companies. 5. BEWARE AND JOIN AT YOUR OWN RISK if by anyway you are planning to join this company!!!!!...Read More

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Employer’s Response

As per our records you have been asked to leave (Terminated) for serious indiscipline, malpractice & misconduct in Branch office. Whatever you had written above in the review is fake and false. Do not spread negative review about the Company, though you have spreading false information about the Company, please note, soon will take necessary legal action against you. HR Team.

Technical Support Engineer in Bangalore / Bengaluru

Robotics and FA Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 11 Mar 2022

Likes

Work culture is good, Management is nice

Job security - Excellent

Dislikes

Career growth is limited.

Salary - Poor
Skill development - Poor
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Support Engineer in Nagpur

Tech Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jul 2021

Likes

Worst company.

Dislikes

Worst company.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

not to say

Work days: Alternate Saturday off (Strict Timings)

Technical Support Engineer in Nagpur

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2020

Likes

Overall good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not at all.

Work Details

Work timings: Strict Timings

Technical Support Engineer

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2019

Likes

Best cctv company in cctv industry..

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

compensation is decent but growth is slow..

Work Details

Exciting

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mumbai

Technical support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Aug 2018

Likes

Very cooperative staff i.e manager and all team leaders..hikvision is the the on the top in securty survilliance.Very energetic enviornment.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

I am giving remote support to field engineers and customers.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Technical Support Engineer Jobs at Prama Hikvision India

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Technical Support Engineer

Mumbai

2-7 Yrs

Not Disclosed

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AmbitionBox has 15 Prama Hikvision India reviews submitted by Prama Hikvision India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Prama Hikvision India is the right company for you. ...Read more

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Prama Hikvision India Technical Support Engineer Reviews