AmbitionBox
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75% employees reported
50% employees reported
100% employees reported
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Full Time
Customer Success Department
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Nothing!
I went for the interview some time ago in this company. CS manager and head toom my interview after HR screening and then the HR told me that it went well and I have to go the main corporate office for the final round of interview. When I went there then HR head took the final round and told we will let you know. I waited for 2 daysbut did not receive any update. I called HR and texted her but did nit receive any response, later on she email me stating that we have not selected you. I do not undrestand that the role of HR head taking final round as my interview with operations manager and head was cleared along with hr screening. This is a genuine review, please do not apply in this company....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I have nothing to like about that place
Work culture Work life balance People management
Full Time
Customer Success Department
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Nothing.
1. ZERO work life balance. 2. Management has ZERO clarity on what to do with the customer service department. 3. Toxic workplace (especially for customer service). 4. Changing people's roles every other day and never letting them settle, eventually ending in the employee resigning. 5. Salary deduction in the name of monthly review.6. NO holidays!!! Not even Independence day or Diwali or Gandhi Jayanti. The management decides everything according to their mood (which fluctuates quite a lot to be honest). 7. Random 6 days work roster every other week. (The offer letter says 5 days by the way). 8. The HR is the absolute worst and is used to intimidate the employees who try to question any stupid policies or even things like 6-days work or working on official company holidays. The HR personally threatens employees and intimidates them into shutting up or leaving. 9. The customer service department is isolated from the other departments of the company and works from a different location as well and this works in the favour of the management because the employee cannot reach HR/Admin/CEO for any issues. 10. Overall, the Customer Service department is pathetic. Other departments are fine, good even. But CS is a big NO NO....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Client Servicing Department
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Honestly, one of the best places to work with regards to the work-life balance, the career growth and work satisfaction.
None I can think of.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Department
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Great work culture and ethics, supportive leaders and colleagues.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Company provides good hike in salary.
Nothing to say at this moment
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Good company
Nothing to dislike
Full Time
Finance Department
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Best place for working professionals. Good and healthy work environment
No cons.
Customer Service Department
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I have been a part of GyFTR since 7 years and the working culture is really exceptional here with cordial staff members and good facilities. Our office/team meetings give new knowledge/ideas everyday. Also, the company has very talented senior managers which will definitely give you lots of learnings to improve your skills in every field you work; for instance, gaining knowledge from Training manager, Team manager, IT Manager, Operation manager etc. The company policies are not that harsh and can be easily managed. The best part is i can save my money while purchasing gift vouchers from GyFTR both as an employee and customer. So, overall, I believe anybody joining the company can expect to grow here both personally as well as professionally....Read More
No Dislike
I started my career in 2016 and i am still part of this great organization. The company gives a lot of exposure to their employees and provides best suitable role which will definitely help an employee to find his/her best job title
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Department
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Very good and fast paced company. Seniors are very helpful and supportive but push you like crazy to bring out the best in you. Over all performance-oriented. I will recommend GyFTR when it comes in giving growth to their employees. Also, I get awesome discounted deals on the GyFTR website with the great offers.
All good
Work life at GyFTR is a wonderful experience as I got a chance to explore myself in different fields with the support of my seniors and also learnt a lot about digital world from them
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Accounting & Taxation Department
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Excellent place to work
Full Time
Customer Success Department
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Nothing to say about good thing.
I am writing to bring to your attention a matter of concern regarding the handling of customer service. It has been observed that there is a significant difference in the level of satisfaction when Ishita Sharma is managing the CS team compared to when Jasdeep is in charge. While Ishita's management of the CS team is met with satisfaction and positivity, there have been instances where Jasdeep's handling has led to significant dissatisfaction and negative outcomes. It appears that there are challenges in his approach, indicating a lack of proficiency in managing customer service matters effectively. Given the importance of maintaining high standards of customer satisfaction and service quality, I believe it is crucial to address this issue promptly. It may require providing additional support, training, or guidance to Jasdeep to enhance his skills and ensure that customer service is consistently handled with excellence. I urge you to consider this matter seriously and take appropriate steps to rectify the situation. Your attention to this issue is highly appreciated, and I am available to discuss further if needed. Thank you for your prompt attention to this matter....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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Collaborative Culture The collaborative culture at GyFTR is incredible. Everyone is willing to help, and there's a strong sense of teamwork. It's a great place to grow and learn from talented colleagues.
Nothing as such that I didn't like.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Technology / IT Department
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GyFTR offers a perfect work-life balance. The leadership team is approachable and genuinely cares.
Honestly, there is nothing I dislike about working at GyFTR.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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NOTHING
The most toxic place ever, senior management is toxic & arrogant. They waste your time, energy with their snooty and arrogant behavior. I would not suggest this place to anyone ever!
Work days: Monday to Friday (Strict Timings)
Full Time
IT Security Department
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Everything is perfect, good working environment.
no cons, everything is perfect.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Great company with great people
Nothing to dislike
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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Really good experience till now
sometime work is a little too much
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Great environment here, friendly workplace.
nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Merchandising & Planning Department
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On the very first day, had this experience
I didn’t like how the management ghost’s employees. They called me for the interview after the telephonic round, asked me to do assignment and then said, our HR team will contact you. Without any proper feedback, the HR ghost’s employees by not replying to the messages and calls. If a candidate is asking for a relevant feedback, it doesn’t mean he or she doesn’t have any options. The moment organizations get this that giving a specific feedback to an employee either by a yes or no is something that will make the process a bit smoother. What if the candidate does the same?...Read More
Full Time
Customer Success Department
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Location, address
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 5 GyFTR reviews submitted by GyFTR employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GyFTR is the right company for you. 75% of employees reported the working days... at GyFTR as Rotational Shift. 50% employees reported the work timings at GyFTR as Flexible timing. Read moreQwikCilver Solutions
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