Next Education India Customer Support Associate Reviews

Likes

Good comfortable work

Dislikes

Salary increment is bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much

Dislikes

Salary is too low compared to market standards

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Timing and no office only client places

Dislikes

am joined Next Education in 28/04/2021 That time in hiring manager and RM told task are in Chennai regional and surrounding only with bike travel approval, some month's after given other states and other districts support task assigned thats are completed, now almost 2½years survive no increment Still payroll not a on roll Here only 1 leave pre month for sick leave No more paid leave no other benefits Most of the government holidays your told plan to task Some time no task means force to mark leave ( it was unnecessary) Now a days above 60km bike not allowed Given 6 districts support task regularly Most of the school's in remote location no bus and auto transport Every other districts task plan to early travel via bus, Via bus travel I had vomiting issue so most of the time I skip the food it's affecting mental and health Some time plan to app filed marketing it's not relevant to TSE No scope to explore the technology Most of the time sales blaming unnecessary things etc.......Read More

Likes

Office timings

Dislikes

Working alone remotely.

Likes

Multiple products which helps you create good portfolio

Dislikes

No Job security

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.

Likes

Good

Dislikes

i have good company educations.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Rules and regulations are very good.

Dislikes

Job security not available.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Good

Dislikes

No pramotion this company

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

The learning curve can be very high because of the myriad of responsibilities that get assigned to an employee.

Dislikes

The working culture of the company can be improved not only in terms of work life balance but also in terms of micro management and rewarding deserving employees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Here I got opportunity to enhance my skills. Good start for freshers specially for developers.

Dislikes

Work culture is very bad. No job security. They can terminate your employment on the same day without notice. They call on Saturday to work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Na

Dislikes

If you hire a experienced candidate then give him some authority to make better process and buld the better application not behave with them like even you are experienced person but you have to work under junior

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only Salary On Time.

Dislikes

I am going to write an unbiased review based purely based on my personal experience. It may be lengthy, so please bear with me. I have spent a significant amount of time in this company as a software engineer, making me eligible to share my thoughts. 1. Bare minimum facilities are also not given to software developer like Laptop. because of the strict work from office policy. 2. No annual bonus (which they promise in offer letter) has been paid since past few years. Every year, excuses are made regarding the company's performance. 3. A very strict work-from-office policy is in place, not allowing long leaves, even for "once in a lifetime moments" like marriage. 4. Most of the best engineers (seniors) from premium institutes left the company around covid times. No senior engineers have been hired in since then. also the company stopped recruiting from premium institutes, opting for interns from other colleges at minimum salaries, turning them into full-time employees. so tech team is running with few experienced team lead and all junior developers. 5. The tech team which work on an internal product has a hire and fire policy, frequent firings. Other technical teams are no better, with infrequent firings but inadequate salaries and excessive workload. 6. There seems to be a negative perception surrounding the idea of employees stepping away briefly to recharge. 7. Excessive micromanagement and lack of adherence to software development practices like Agile/Scrum which makes it difficult to learn along with work as everybody is pressurized to deliver the work in very less time than the actual time the work should take. 8. Higher management treat employees like machines, expecting them to work more than official working hours every day. 9. Working on weekends is considered normal in certain teams. 10. There is no career growth, no proper career ladder, and no fair promotion system. 11. Blame for everything comes to developer if something goes wrong. nobody sees poor planning, quality assurance etc. and developers have to toil for fixing it asap. 12. Sometimes irrelevant timelines are promised by managers/pms without any discussion about the technical complexities/feasibility of the work which makes it very hard for developer in achieving that. 13. Some individuals in higher technical management have been there for more than a decade, treating employees without empathy. 14. Due to the point number 7, new team members find it difficult to understand the code, making changes challenging as the code is gradually becoming tightly coupled. 15. The inability to hire senior engineers may be attributed to their significantly low pay scale compared to market standards. 16. Nobody talks about innovation/automation/tech hackathons. everyone is focused on just getting the work done due to pressure from higher management. 17. False promises are made during the appraisal cycle every year, which are never fulfilled. 18. Most teams work under team leads who are powerless in matters of bonus/increment, unable to voice their opinions. Almost everything is decided by existing people in higher management. 19. Switching from this company becomes nearly impossible due to a) excessive work on weekdays leading to exhaustion, b) frequent working weekends, limiting personal time, c) strict work-from-office policy making it difficult to attend interviews, and d) an outdated tech stack in the frontend not preferred by companies in current times. 20. If you join, you should be ready to give up on all your passion/hobbies/life-events/home visits/vacation, etc, and work day & night tirelessly not expecting anything in return apart from the base salary discussed because lot of people in higher technical management have done that already and expect the employees also to do the same....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I DID NOT LIKE ANYTHING AS SUCH TO BE MENTIONED

Dislikes

Company culture is not appropriate

Likes

Pathetic work culture ,too much politics who is senior will play politics and hire their family members hr don't have that much power.

Dislikes

No work life balance No proper management .

Likes

Sure

Dislikes

Few people play politics

Work Details

Work policy: Whenever not on field it was work from home

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

NA

Dislikes

NA; Nothing to mention