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GMR Hyderabad International Airport

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based on 312 Reviews

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GMR Hyderabad International Airport Customer Service Executive Reviews

Updated 11 Mar, 2025

Overall Rating

3.9/5

based on 8 reviews

Rating distribution

5

3 (37.5%)

4

2 (25.0%)

3

2 (25.0%)

2

0 (0%)

1

1 (12.5%)

Category Ratings

4.7

Job security

3.9

Work-life balance

3.5

Company culture

3.5

Work satisfaction

3.3

Salary

3.0

Skill development

2.2

Promotions

What employees say about GMR Hyderabad International Airport?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

4.2

Rated by Men

6 reviews

GMR Hyderabad International Airport is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moder ... Read more

GMR Hyderabad International Airport is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Administration Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2024

Likes

Salaries are good for new joinees

Salary - Excellent
Job security - Excellent

Dislikes

There is no further growth and no learning skills

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Facility Management Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2025

Likes

Work life balance

Job security - Good
Work-life balance - Excellent

Dislikes

Hikes & promotion

Salary - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2024

Likes

Very good work culture

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Mar 2025

Likes

Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

Promotions - Bad

Overall Rating

Good

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Mar 2025

Likes

gmr is the good company

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nathing

Read GMR Hyderabad International Airport Customer Service Executive Reviews based on locations

3.9

Hyderabad / Secunderabad

(6)

Customer Service Executive in Omulane Hyderabad

Terminals Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Jun 2021

Likes

Surround atmosphere is wonder to be a part of gmr employe its a big opportunity for me

Salary - Good

Dislikes

Parking section they charges on staff members also

Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Poor

Work Details

Its good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Terminal operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Aug 2018

Likes

Good place to work with nice environment and lots of future.

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Well there are some dislikes in company but yes it's still a nice place to work on.

Work Details

Very calm going but yes real situation we have to be very smart and brave.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about GMR Hyderabad International Airport.

Customer Service Executive

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2019

Likes

Shifts and atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Top trending discussions

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Got a question about GMR Hyderabad International Airport?

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Sales Executive in Shamshabad

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Jul 2024

Likes

Helps in everything

Salary - Good
Skill development - Good
Job security - Good

Dislikes

Won’t support uh when ur in a mess

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Hyderabad / Secunderabad

Full Time

·

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 Dec 2023

Likes

Good environment

Salary - Good
Promotions - Good
Company culture - Excellent

Dislikes

Too far from cities

Skill development - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2023

Likes

All good no comments all good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No comments

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2023

Likes

There is no work pressure

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary matter

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Cfl Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 26 Aug 2022

Likes

Group policy thata it

Skill development - Good
Job security - Excellent

Dislikes

High level staff

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Sales Executive in Rajiv gandhi international airport

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 24 Apr 2023

Likes

Shifts are a best point for that.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work-life balance - Excellent

Dislikes

Ladies protection is verry less

Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Sales & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2022

Likes

Good work environment and culture teammates are supportive and the management is transparent appraisal s are fairy company policies and great to learn here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Noting . Want more higher position

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Hyderbad

Customer facilities and logistcs Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Mar 2021

Likes

Good work enviroment and secure place to work

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Career growth is slow

Promotions - Poor

Work Details

The job is quite intersting bit tough but we can have time to spend with family and company also

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Sales Executive in Hyderabad / Secunderabad

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2021

Likes

proud to say im a GMR employe

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

not that much to say

Work Details

very nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2019

Likes

Company provides best training by which it gives additional weigtage to your profile. But company should work ilttle hard on aprisal part

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Poor aprisal it is dramatically different to each department working at airport

Work Details

Stuck up in one position no scope found for appraisals poor increments and salary deductions are very high

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other GMR Hyderabad International Airport Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Accounts Payable in Hyderabad / Secunderabad

Full Time

·

Finance & Accounting - Other Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2025

Likes

Transportation and in time salary

Dislikes

Very very toxic manager is there. Due to his bad behaviour, many employees will suffer and resigned and went out. He make work environment horrible and he say every meeting, we will terminate and please resign and go. that words he will say. He help only specific persons who do not work more. His relationship

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Project Manager Civil in Hyderabad / Secunderabad

Full Time

·

Construction / Manufacturing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jun 2024

Likes

Initially GMR Peopels are Defend on Mega wide infrastrastructure pvt ltd initally MIPl peoples doesn't have deep knowledge Construction\ secondly GMR Engineers are Dummy irs Example of Delhi Airport Roof Co lapse

Dislikes

no one have maturity in Developer and as well as Execution

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Head Corporate Communication in Hyderabad / Secunderabad

Full Time

·

Corporate Communication Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Aug 2024

Likes

It just has the domain expertise

Dislikes

Biased organization. Bad work culture, high level of bureaucracy. Not a place for women to work. Very male oriented. No growth. Highly stressful work vibes.

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Associate Operations Manager in Hyderabad / Secunderabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Jul 2024

Likes

Great company for employees and management is in good hands.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to complaint much, Transport service should be enhanced

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Junior Manager in Hyderabad / Secunderabad

Full Time

·

Procurement & Purchase Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2024

Likes

Working environment with exposure to training on new tools & technologies

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

MEP Manager in Hyderabad / Secunderabad

Full Time

·

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Oct 2024

Likes

All good

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much only employees progression is things to be worked out.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jan 2025

Likes

Job security

Salary - Excellent
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotion process is too lengthy and very week

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Hyderabad / Secunderabad

Full Time

·

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Timely salary Work life balance

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Career growth

Promotions - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Executive in Hyderabad / Secunderabad

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2024

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Ntg some people doing politics

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

F.O.E in Shamshabad

Full Time

·

Facility Management Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Jun 2024

Likes

Culture if the company my fav.

Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

Dressing gor foe's ..must be in sarees

Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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More about working at GMR Hyderabad International Airport

HQ - Delhi/NCR, Delhi, India
Aviation
501-1k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 GMR Hyderabad International Airport reviews submitted by GMR Hyderabad International Airport employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GMR Hyderabad International ...Airport is the right company for you. 80% of employees reported the working days at GMR Hyderabad International Airport as Rotational Shift. 50% employees reported the work timings at GMR Hyderabad International Airport as Flexible timing. Read more

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GMR Hyderabad International Airport Customer Service Executive Reviews

GMR Hyderabad International Airport Customer Service Executive Salary

based on 21 salaries

₹2 L/yr - ₹5.8 L/yr

24% more than the average Customer Service Executive Salary in India

View more details

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