Globe Moving & Storage Reviews

Employer’s Response

Hello, We appreciate you taking the time to share your feedback on our company. As an organization, we are committed to providing a supportive work environment and ensuring that each team member is treated fairly. It is essential for us to address any concerns or misrepresentations that may be presented on public platforms. Firstly, we would like to clarify that our salary structure is designed to motivate and reward high performance. While we do set targets for our sales team, we also offer ample support, guidance, and resources to ensure that each team member can achieve their goals. In the rare case that an employee struggles to meet their targets, we engage in open and constructive conversations to identify any obstacles and collaborate on finding solutions. Regarding the specific situation you mentioned, we would like to offer some context. When we hired you, we understood that you had existing corporate accounts and could generate business from day one. Unfortunately, it became evident that you were not fully committed to the role, as you were frequently absent from work and did not actively pursue new business opportunities. We understand that personal circumstances at that may have affected you work performance, and we were sympathetic to your situation. However, it is important to maintain open communication with your manager and team, which was not done in this case. In response to your comments about our director and sales head, we want to clarify that these allegations are not consistent with the values, work ethics, and professional conduct upheld by our company. We have always emphasized the importance of respect, professionalism, and open communication within our workplace. We believe that there might be a misunderstanding or misinterpretation of the events. We encourage open dialogue to address any grievances or concerns, and our HR department is always available to facilitate these discussions. Our company remains committed to creating an environment where all employees feel supported, valued, and treated fairly. In conclusion, we strive to foster a positive and collaborative work environment, and we will continue to do so as we grow and evolve. We wish you the best in your future endeavors and hope that your experience with us can be viewed as an opportunity for growth and learning. Sincerely, HR Manager Globe Moving

Employer’s Response

Hello, Thank you for taking the time to share your feedback about our company. We appreciate hearing about your learning experience, and we are pleased that you have found it valuable for your career development. However, we would like to address the concerns you raised regarding work-life balance and provide some context about our company's working hours. As a moving company, we understand that most of our customers move on weekends, and it is essential for us to be responsive to their needs. The role of the International Move Coordinator is to provide high-quality service by being available to respond to customer emails when they reach out. This requirement was communicated to you at the time of your offer letter. Despite the weekend responsibilities, our company strives to maintain a healthy work-life balance for all our employees. We encourage open communication and flexibility in scheduling to accommodate personal needs and ensure that our team members have ample time to rest and recharge outside of work. If you have been experiencing issues with your work schedule or feel overwhelmed, we encourage you to reach out to your supervisor or our HR department. We are committed to addressing any concerns and finding solutions to maintain a fair and balanced work environment. Once again, thank you for sharing your thoughts, and we wish you continued success in your career. Best regards, HR Manager Globe Moving

Employer’s Response

Hello Thank you for sharing your feedback about our company. We believe that both positive and negative feedback can help us grow and improve as an organization. We are sorry to hear that your experience with us did not meet your expectations, and we would like to address your concerns. As a moving company in the service industry, our customers expect the finest quality of services, and we are dedicated to meeting their expectations by adhering to high-quality and service standards. The role of the International Move Coordinator is critical in achieving this, and these expectations were communicated at the time of providing offer letters. Regarding the work culture, we strive to create a positive and supportive environment for all our team members. We encourage collaboration, open communication, and ongoing learning to ensure a healthy and productive workplace. If there were any specific issues you encountered during your time with us, we encourage you to share more details so that we can identify areas for improvement. In terms of salary structure, we continually review and benchmark our compensation packages against industry standards to ensure that we offer competitive and fair remuneration to our employees. We understand that individual expectations may vary, and we are committed to addressing concerns on a case-by-case basis. As for our working days and timings, we maintain a standard schedule that allows us to meet our business needs and customer expectations while also taking employee well-being into consideration. We understand that work-life balance is important, and we are always looking for ways to accommodate the needs of our team members. We appreciate your feedback and will use it as an opportunity to evaluate and enhance our work environment. If you have any further concerns or suggestions, please feel free to reach out to our HR department. We wish you the best in your future endeavors. Sincerely, HR Manager Globe Moving