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Global Cloud Xchange

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based on 125 Reviews

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About
Reviews
125
Salaries
957
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Global Cloud Xchange Customer Success, Service & Operations Department Reviews

Updated 15 Jan, 2025

Overall Rating

3.4/5

based on 14 reviews

Rating distribution

5

4 (28.6%)

4

5 (35.7%)

3

1 (7.1%)

2

1 (7.1%)

1

3 (21.4%)

Category Ratings

3.9

Skill development

3.8

Work-life balance

3.6

Company culture

3.5

Salary

3.4

Work satisfaction

3.2

Job security

2.8

Promotions

What employees say about Global Cloud Xchange?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

80% employees reported

Flexible timing

73% employees reported

No travel

90% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

5 reviews

2.8

Rated by Men

9 reviews

Global Cloud Xchange is rated 3.4 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfacti ... Read more

Global Cloud Xchange is rated 3.4 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.4

• 14 Reviews

Engineering - Hardware & Networks

3.7

• 22 Reviews

Finance & Accounting

2.4

• 17 Reviews

Project & Program Management

4.3

• 13 Reviews

Human Resources

4.1

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Procurement & Supply Chain

4.0

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Coordinator in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jul 2024

Likes

People are good and supportive team with good managers

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work policy: 1 day/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Order Coordinator in Mumbai

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2024

Likes

Work culture is good.. People are very good.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All are good

Work Details

Work policy: Once in a week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Transmission Engineer in Navi Mumbai

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 04 Mar 2023

Likes

Work life balance was good before June 2022.

Job security - Good

Dislikes

After June 2022, work life balance was hampered due to change in shift pattern. HR policies are worst. Even the old employees feel the same. No promotions and rewards. And recognitions. Promotions are only give to buttering employees. No policies are maintained by HR for internal job posting. No trainings are given.

Skill development - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: No working pattern. They will call you in n the office any moment.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Navi Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2023

Likes

Work culture is very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All ok

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Order Coordinator in Navi Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 09 Nov 2022

Likes

Friendly environment. Work pressure is also normal till you do all the assigned work on timely basis and accurate.

Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary increment is not proper.

Salary - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Delivery Manager in Seawoods

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

The overall company is good. People are really helpful and nice. Especially for females who have babies and wants to continue their carrier it's really best place for them. Managers are supportive.

Work-life balance - Excellent

Dislikes

There are many people in the same level for multiple years and that makes you think if you are going to be forever in ur comfort zone.

Salary - Poor

Work Details

The work life is good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Accounts Payable Executive in Mumbai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Aug 2021

Likes

Noting

Dislikes

Management priorities manager's Ego.work doesn't matter for Management.we are joining any company for doing job Not to satisfy Manager Ego. And I don't understand they take employees in contractual role and only give hope to take you on paper..but if employee finsh his assign responsibilities then without intimate employee company can not extend his contract .

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Not good at all

You are reading trusted reviews. Keep reading to find out more about Global Cloud Xchange.

IT Operations Manager (working remotely)

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Permanent work from home

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotion not happening regularly

Discover interview dos and don'ts from real experiences

Notice 30 days or less - Manager in Navi Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 May 2024

Likes

It made me who I am today, there was lots to learn

Salary - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job is not safe due to company loss

Skill development - Poor
Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Lead- Customer Solutions (Network & Security) in Navi Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Feb 2023

Likes

nothing

Dislikes

everything, nothing good to appreciate

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Network Support Executive

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Apr 2019

Likes

No pressure and u can learn at your own pace.good place for a fresher

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Current HoD has no idea what work the people on the floor do.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Change Coordinator in Navi Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Sep 2018

Likes

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary - Poor

Overall Rating

Project /Cease / Provisioning coordinator

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 May 2018

Likes

workplace is excellent

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

nothing to say anything

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Mamabi

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2020

Likes

NA

Dislikes

They asked people to leave

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Na

Work timings: Strict Timings

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Jobs at Global Cloud Xchange

GCX is Hiring!! GL Accounting Specialist _ Seawoods Navi Mumbai

Navi Mumbai, Mumbai

5-10 Yrs

Not Disclosed

More about working at Global Cloud Xchange

HQ - Hamilton, United States
Telecom
501-1k Employees (India)
Hardware & Networking

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Global Cloud Xchange reviews submitted by Global Cloud Xchange employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Global Cloud Xchange is the right company for you. ... 80% of employees reported the working days at Global Cloud Xchange as Monday to Friday. 73% employees reported the work timings at Global Cloud Xchange as Flexible timing. Read more

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Global Cloud Xchange Customer Success, Service & Operations Department Reviews Reviews

Global Cloud Xchange Salaries in Customer Success, Service & Operations Department in India

Project Coordinator 4 salaries	₹2.7 L/yr - ₹3 L/yr
Incident Manager 4 salaries	₹8.5 L/yr - ₹12 L/yr
Order Coordinator 4 salaries	₹2.1 L/yr - ₹2.5 L/yr
Change Coordinator 4 salaries	₹4 L/yr - ₹8 L/yr
Service Delivery Manager 3 salaries	₹10 L/yr - ₹16.3 L/yr

Explore more salaries

Employee Benefits at Global Cloud Xchange Customer Success, Service & Operations Department

Health insurance

4 total responses

Office gym

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

+1 more benefit

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