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Filter reviews by GATI-KWE Customer Service Manager Reviews
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What employees say about GATI-KWE ?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
100% employees reported
Strict (9am - 6.30pm)
50% employees reported
Within country
40% employees reported
View more detailed insights
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4 reviews found
Customer Service Manager in Pune
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Female safety
Dislikes
Na
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Manager
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is like to innovation and ready adopt new technology. Market reliable company.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Growth is slow. The work pressure is very high I had to attend customer calls after office hours.
Work Details
Generally speaking.my work is slightly challenging as retention part is very essential.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
What people are saying about GATI-KWE
Customer Service Manager in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning opportunity
- Skill development - Excellent
- Job security - Good
- Promotions - Good
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Customer Service Manager in Rajkot
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and culture
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No any career growth
Work Details
The job is quite good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Senior Associate in Salem
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My working time very enjoyable the duty. because the work situation is good, Work is satisfied, Every co employees is good communication and relationship
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
Dislikes
How many Hard but not worth for gati, because if any promotion or salary increment is only for manager control. So many employers same feeling, how much years working but not increament for salary and promotion year by year only company growth increase but employee is not for economically down
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
want to work here because this organization’s values align with my own. I’m impressed with the work you do to improve patient outcomes and enhance the quality of care. I believe that this is a place where I can make a meaningful contribution to the healthcare field while also growing and developing my skills.”
- Work-life balance - Good
Dislikes
Salary
- Salary - Bad
- Promotions - Bad
Sales Manager in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
I have been working since last 6 years in Gati as per my understanding everything is good if compare to other company’s
- Salary - Good
- Job security - Good
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Senior Associate in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Customer service of gati is very amazing than others.
- Job security - Good
- Work-life balance - Good
Dislikes
Management is very poor
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great environment for learning, supporting leadership
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Need more perks
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Need to improve work culture
Dislikes
work culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Agartala
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Average like .
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Management , are not satisfied for me like claim , vendor payment ,expenses etc.
- Job security - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in New Delhi
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team more supportive and helpful
- Work-life balance - Good
Dislikes
Working culture not good
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Nagpur
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company culture
Dislikes
Not enough salary and they are giving multiple works.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Senior Associate in Lucknow
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good working experience with gati
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Must be Salary improvement
Other GATI-KWE Reviews
Senior Executive Operations in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can answer the question in many ways here are a few example I enjoy the challenge of solving Complex problem as well as the sense of accomplishment that comes with finding a solution I enjoy my workplace collaborative environment and the opportunity to work with talented and passionate people
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
While I liked working at my previous company there with instances where task that I was assigned did not give me the chance to expand my skill set and experience I realised that my full potential was not being reached and that I was needed to focus on personal and professional growth
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Area Sales Manager in New Delhi
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
*Salary ontime. *One of the best company to learn domestic transportation concepts. *Ample opportunities to learn freight forwarding from cross functional team. *You will find some good mentors here. *Policies are well defined.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
*Process is little tricky for new joiners but that could be easy if you find good mentor. *Salary hike and promotions.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Analyst in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company to start your logistics career Only join if you join as a management trainee
- Job security - Good
Dislikes
Management don’t have any vision Poor and pathetic HR & Operations policies Absolutely pathetic work life balance, actually you don’t have a life. People are resistant to change, ave work ex is 15 years and they still want to work the same way
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
TSM in Rudrapur
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing,I like about Gati ....
Dislikes
Work environment is not good, superior are not much supportive and talking nonsense everyday in the morning hurdle calls and increase work pressure & frustration in work. Company hire good HOD's but not change down line managers & some higher people who are still in the system from laste few decades and did nothing. They implant hisown puppets in some locations and these puppets got special treatment....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Loss Prevention Executive in Bangalore / Bengaluru
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ground staff and some lower management people are working very hard and giving their complete effort.
- Salary - Good
- Job security - Good
Dislikes
Upper management wants work to be done, however the tools, armory are not being provided by them which is creating a low confidence level and go with the flow mindset.
- Work satisfaction - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
Associate in Lucknow
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The atmosphere is very good the pressure can be realised and work accordingly
- Company culture - Good
Dislikes
Rate issue is very bad like every company is increasing on annual basis but our company is decreasing day by day so how we can work with gati if the rate remain like this this
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Manager in Ahmedabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All parameters again given training with good management with team work
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No any dislike. All are good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Key Accounts Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The system set up top class
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
But the employees are not using the potential to its full use. The Team leaders are taking advantage of under staff and doing work only for formality. The groupism is affecting honest employees.
Executive Credit Controller in Chennai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only we can able to get experience to handle all type of issue
Dislikes
They will use PIP as tool to remove employees
- Job security - Poor
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Manager in Silchar
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
B2B consignments, so loss in warehouse is almost nil
- Skill development - Good
Dislikes
No personal LIFE... Work-life balance is very bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
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GATI-KWE Reviews by Designations
- GATI-KWE Associate Reviews
- GATI-KWE Business Development Executive Reviews
- GATI-KWE Operations Associate Reviews
- GATI-KWE Senior Associate Reviews
- GATI-KWE Senior Executive Reviews
- GATI-KWE Operations Executive Reviews
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- GATI-KWE Executive Reviews
- GATI-KWE Customer Service Associate Reviews
- GATI-KWE Shift Incharge Reviews
- GATI-KWE Senior Business Development Executive Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 GATI-KWE reviews submitted by GATI-KWE employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GATI-KWE is the right company for you. 100% of employees reported the... working days at GATI-KWE as Monday to Saturday. 75% employees reported the work timings at GATI-KWE as Strict timing. Read more- Home >
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