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Premium Employer

Frankfinn Institute of Air Hostess Training

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4.0

based on 1.5k Reviews

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Frankfinn Institute of Air Hostess Training Customer Care Executive Gurgaon / Gurugram Reviews

Updated 9 Jan, 2025

Overall Rating

4.5/5

based on 8 reviews

Rating distribution

6 (75.0%)

1 (12.5%)

0 (0%)

Category Ratings

4.0

Salary

3.9

Company culture

3.9

Work-life balance

3.8

Work satisfaction

3.7

Skill development

3.5

Job security

3.5

Promotions

What employees say about Frankfinn Institute of Air Hostess Training?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

75% employees reported

View more detailed insights

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8 reviews found

Sort by: Popular

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Jan 2025

Likes

Work environment is good.

Dislikes

Appraisal & promotion

Promotions - Poor

Employer’s Response

Hi, thank you for taking the time to share your feedback. We’re glad to hear that you appreciate the work environment, as we strive to create a positive atmosphere for all employees. We also acknowledge your concerns regarding appraisals and promotions, and we are committed to reviewing our processes to ensure they align with our team’s expectations. Your insights are invaluable as we work towards continuous improvement. Regards, Team Frankfinn

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Jan 2025

Likes

I’m new here , it’s not even been six month properly. So don’t know about like or dislike.

Dislikes

Nothing

Skill development - Bad
Job security - Bad
Promotions - Poor

Employer’s Response

Hi, thank you for taking the time to share your thoughts with us. It's great to hear that you're still in the early stages of your journey with us. We understand that it can take time to form strong opinions about a workplace. We encourage you to share any insights or experiences as you settle in, as your perspective will help shape our culture moving forward. Regards, Team Frankfinn

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2025

Likes

Work environment is very nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Dislike

Employer’s Response

Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jan 2025

Likes

Office environment is very nice.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work from office.

Employer’s Response

Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Mar 2022

Likes

Good Company, balanced work life and supportive management.

Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Saturday is working

Work Details

I handle student queries related to training & placement

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn

Customer Care Executive in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2022

Likes

Mangement is very supportive

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

6 days working , leave policies

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Employer’s Response

Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Mar 2022

Likes

Amazing company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

6 days working

Work Details

Work days: Monday to Saturday (Strict Timings)

Employer’s Response

Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn

You are reading trusted reviews. Keep reading to find out more about Frankfinn Institute of Air Hostess Training.

Customer Care Executive in Gurgaon / Gurugram

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jun 2022

Likes

Good infrastructure Nice place to work at Career growth is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Frankfinn Institute of Air Hostess Training Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Frankfinn Institute of Air Hostess Training reviews submitted by Frankfinn Institute of Air Hostess Training employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Frankfinn In...Read more