Flipkart is rated
4.5 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Flipkart is rated
4.5 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Flipkart Customer Service Manager Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Customer Service Manager in
Jhajha
Jamui Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 May 2022
Likes
Good work environment and culture the teams are very supportive they give good salary and bonus every year
Dislikes
There is a lot of politics and the management dosen't addres our issues
Work Details
The job is quite interesting . I struggled a bit in the beginning as there was no formal training session
I have to explore this job and I wanna to salary to run my life
Dislikes
Nothing to dislike this job
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager (working remotely)
Customer Care Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Sep 2022
Likes
Fast service in flipkart
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Singrauli
Sales & Marketing Manager Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2022
Likes
I was searching best opportunity where I can explore my skills as Flipkart is the the job which I was searching for.
Dislikes
Sometimes quality of dress is poor.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Coimbatore
Sales & Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Nov 2020
Likes
Good work environment and culture . Company policies are good appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn't adress our issues.salary is decent but career growth is slow.
Work Details
The job is quite interesting.I learnt everything on the job.I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Iam working in this organization ast 9 years iam determined to most of my potential and iam confident I can achieve great things..there has been decision taken by management and HRBP Rahul shukla sir take action in order to reduce operationcost some other reason ..iam 100 % potential my duties 13 hours in organization hard working..it is very sad..to thanks.
Dislikes
Same as above ..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Sales Officer in
Pune
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Work culture is good and every one is supportive
Dislikes
Growth opportunities are limited insome roles.the work culture and environment have been deteriorating in the past few years.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2024
Likes
It's completely waste of time adopting your self in this company there is no job safety and don't expect any promotion all in hand of managers
Dislikes
Culture and HR team there is no confidential
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Manager in
Lucknow
Full Time
·
Category Management & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 09 Mar 2024
Likes
Nothing to be liked about..... Worst Company
Dislikes
pathetic company in terms of salary, appraisal and promotion, poor work environment and management.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Jan 2025
Likes
nothing to like
Dislikes
everything there is no job security
Team Lead in
Chennai
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jan 2025
Likes
👍
Dislikes
No more dislikes in my team
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jan 2025
Likes
No complaint
Dislikes
Policy are not Good
Team Lead in
New Delhi
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Comfortable and responsible job
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Agra
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Working on Flipkart is a matter of great joy for me. I get to learn a lot here and I want to learn from here and work on a good post in this line.
Dislikes
Here people are not motivated enough to move ahead, that's all
Team Lead in
Ahmedabad (working remotely)
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
One of the best e com org.
Dislikes
Nothing
Other Flipkart Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
India Operations Manager in
New Delhi
Full Time
·
SCM & Logistics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Offer good salary package
Dislikes
No job security ,problem is with senior management but still medium and junior level employees are being targeted for non performance of any vertical. Senior management are not trust worthy specially in Flipkart grocery vertical if you get job do not join you will spoil your career as there is no learning only office politics.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Business Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2025
Likes
There is not a single thing to like about them. They have a very dull work environemnt and you can see the dissapointment on peoples faces at the start of the day itself
Dislikes
Your manager will fill you up with lies about why you will not get hike/promotion. No work life balance. Post working hours colleagues/lead will keep bothering you. Meeting deadlines every other day. Managers dont know how to work smart. You will be drained within a month
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Supply Chain Analyst in
Bangalore / Bengaluru
Full Time
·
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Job security, flexible work timings
Dislikes
Biasness on promotions and appraisals
No lucrative employee benefits
No motivation by senior management to grow and work
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Executive in
Kolkata
Full Time
·
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Jan 2025
Likes
Company is trying to do better, but local management is not encouraging talent. They are totally biased.
Dislikes
Not an employee friendly atmosphere. HR is not actively handling situation, they always leaning towards operation manager.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Lead in
Kolkata
Full Time
·
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Jan 2025
Likes
As an organization it's good
Dislikes
But the most important thing is, too much politics, too much gossips, and partiality with Diversity. Even after having adequate leaves you can't ask for it. Management is biased towards those who are buttering them.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Warehouse Operation Executive in
Kolkata
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Company as a whole is good; handling lot of products & vendors to handle. Management is also fair to take care of employees.
Dislikes
Salary is upto the mark, also yearly review for performance & there after increment needs to be enhanced sufficiently to keep employee long time, employees are assets to run the business.
Work Details
Work related travel:This is a desk job.
Senior Executive in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Good
Dislikes
Salary Structure huge difference in same designation, Even after promoting after 3 years of hard work only 1.5K salary increment received.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
HUB Manager in
Guwahati
Full Time
·
eCommerce Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
I like its benifits, leave, team culture.
Dislikes
Internal management not bother about the employee's thought, and value.
Managers are always prefer there references.
Policy book is there but management are not want to here a single word from the employee's which are given in policy, untill higher managements are not involved.
Manager in
Bangalore / Bengaluru
Full Time
·
eCommerce Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Work life balance
Dislikes
Lot of Politics, no vision on future by leadership, people joined earlier are just chilling and have created a government like culture with lot of bureaucracy, nothing moves quick in e commerce company like flipkart, which is contrary to the business model
Executive in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Growth will be their good ethics and values work culture is good' 'Good salary and wifi is good Can't say much more than that' 'Good people to work with' 'The work environment is good and friendly. '
Dislikes
a lack of work-life balance due to long hours and high pressure, frequent organizational changes, limited growth opportunities in certain roles, a sometimes disorganized work culture, heavy workload, concerns regarding pay and benefits compared to market standards, and uneven treatment between direct hires and third-party payroll employees; with many citing issues regarding management and team dynamics as well....Read More
People also ask about Flipkart's Customer Service Managers
How is Flipkart to work for?
Flipkart is rated 4.5 out of 5, based on 6 reviews by employees on AmbitionBox.
Flipkart is known for Work-Life balance which is rated at the top and given a rating of 3.9. However, Job Security is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Flipkart read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Flipkart?
According to AmbitionBox ratings, Flipkart employees rate its salary and benefits as 3.6 out of 5. You can know more about Flipkart Salaries at AmbitionBox
How is the work culture at Flipkart?
Work culture is rated 3.7 at Flipkart by 6 employees. While job security is rated 3.2 and work-life balance is rated 3.9 at Flipkart. Read detailed reviews by employees of Flipkart on AmbitionBox.