First Advantage Associate Customer Care Executive Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
5.0/5
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Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Work-Life balance
5.0
Work Satisfaction
4.0
Skill development
3.0
Salary & Benefits
3.0
Promotions/Appraisal
First Advantage is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Advantage is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Associate Customer Care Executive (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
1. The leadership is very supportive
2. Overtime is never unpaid
3. Work life balance
4. Remote work
5. The employee turnover rate is very low
Dislikes
1. The salary compensation could be better
2. Growth opportunity in slow
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2024
Likes
You are paid for all the time you spend there where as other firms just take additional time without any additional pay
Dislikes
Management is unaware of setting realistic numbers. Once achieved by anyone, they change the target.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Only one thing that is Wfh
Dislikes
Shift timings, uncertainty about process
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Jun 2023
Likes
The importance of the background Screening process
Dislikes
Not adapting to the current business market for the BGV requirement and not absorbing more clients
Work Details
Work days: Monday to Friday
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2023
Likes
Amazing company to work. Enormous learning materials available to upskill our knowledge through Enterprise Advantage is one of the top category I like FA for.
Dislikes
I feel FA can add few more shift slots to reduce the stress on the employee extending to complete the client requirements
without missing on the TAT
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2023
Likes
Management's nanna shsndnsns
Dislikes
Good nsjsjjsbbs sjsndjsjjs sjsisi
Work Details
Work days: Monday to Friday
(Flexible Timings)
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2022
Likes
Work culture
Perks
Attractive Reward programs for Employees
Learning programs for employees
Career Growth
Dislikes
None
Work Details
Work policy:
Either work from Home or office not both together
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore Rural
Full Time
·
Financial Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 May 2022
Likes
Terrible target
Dislikes
Wast company
Work Details
Horrible
Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 May 2023
Likes
Nothing, but a well known company name and it's location in ITPB park. Just to flaunt that I'm working in a MNC company.
Dislikes
Many, i cant say because one who experience they only know it's culture and management skills.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Friendly culture
Dislikes
nothing to dislike
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead (working remotely)
Full Time
·
Client services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Work and life balance.
Values its employees
No delay in pay
Great people to work with
Values opinioins and ideas
Dislikes
Need to be more transparent when updating org growth and uncertainities.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other First Advantage Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Quality Assurance Analyst in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Nothing I liked about the company.
Dislikes
No proper planning. The system is like closings path hole and escape from the issue after that no looking back to resolve permanently.
No respect to seniors. Circumstances are created so that seniors leaves the company on their own.
Once their requirement is fulfilled, they will fire you or create circumstances where you have to leave.
People working in the night shift are paid Rs. 10/- per hour, so it's 90/- per day when people are putting their health risk, still company doesn't understand that....Read More
Work Details
Work policy:
Some work from home
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Operations Analyst in
Mumbai
Full Time
·
Verifications Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2024
Likes
Only good thing is WFH
Dislikes
But because it is WFH they make you sit for 12-14hrs every single day! The targets set are unachievable in 9hrs which is proven as we visit office once a month and only half the target is met for whoever is working from office.
The management sucks. There is no support from management nor from the HR.
Lots of politics.
The AssistantManager acts like a ring master, who does not know a professional way of talking.
The Team Leaders are useless as the A.M. runs the circus.
Salary sucks.
Workload is a lot.
No Work-Life balance at all.
Morning to midnight you only have to work by skipping meals only then the set target is achievable!
They force you to work on Saturdays and Sundays and ask you to do 'CHARITY' for the company by not getting paid extra for working on the weekend....Read More
Work Details
Work policy:
1 day/month from office from office
Work timings: Strict Timings
Work related travel:This is a desk job.
Operations Analyst in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
All
Dislikes
Nothing everything Good Nthg to change
Operations Analyst in
Mumbai
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
All are fabulous
Dislikes
Nothing as dislike
Work Details
Work policy:
Once in months
Work days: Monday to Friday
(Strict Timings)
Operations Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2024
Likes
Work life satisafactory
Dislikes
No proper hikes less salary no benefits
Work Details
Work policy:
Once a month wfo rest wfh
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Director Finance in
Bangalore / Bengaluru (working remotely)
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Not applicable
Dislikes
Worst appraisal system
Operations Analyst in
Bangalore / Bengaluru
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2024
Likes
Perks
Dislikes
Very bad work load
Operations Analyst in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Learn a lot from this organisation
Dislikes
Need move focus Slightly towards solutions.
Open to listen.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Analyst in
Mumbai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Good work culture
Dislikes
Good work culture
Operations Analyst in
Bangalore / Bengaluru (working remotely)
People also ask about First Advantage's Associate Customer Care Executives
How is First Advantage to work for?
First Advantage is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
First Advantage is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at First Advantage read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Advantage?
According to AmbitionBox ratings, First Advantage employees rate its salary and benefits as 3.0 out of 5. You can know more about First Advantage Salaries at AmbitionBox
How is the work culture at First Advantage?
Work culture is rated 5.0 at First Advantage by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at First Advantage. Read detailed reviews by employees of First Advantage on AmbitionBox.