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FedEx Express

Compare

based on 1.2k Reviews

Filter reviews by

FedEx Express Customer Service Associate Pune Reviews

based on 4 reviews

Updated 1 Aug, 2023

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.6

Company culture

4.6

Job security

4.4

Work-life balance

4.1

Salary

4.0

Skill development

4.0

Work satisfaction

3.6

Promotions

4 reviews found

Sort by: Popular

Customer Service Associate in Pune

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Aug 2023

Likes

Over all good enviornment

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

none at this moment

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Pune

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

What people are saying about FedEx Express

View All

Should I join a company rated 2.6 in ambition box when I dont have a job and no offer in hand?

Hi everyone, My LWD in last company was in Dec 2024 and I dont have any job now and no interviews are lined up. However,I got an offer letter from the company based out of Hyderabad Now this company has 2.6 rating in ambition box pretty low. Some comments I found are salary on 7th, then politics from old employees, even company firing you. SHOULD I JOIN THIS COMPANY? OR WAIT FOR MORE INTERVIEWS? EVEN IF I WANTED TO PUSH THE JOINING DATE LATER TO SEE IFF I GET BETTER OPPORTUNITIES OR NOT, HOW DO I APPROACH THE HR TO PISHBACK THE JOINING DATE TO A LATER DATE? Please suggest

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Customer Service Associate in Pune

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Mar 2021

Likes

Fedex work culture and the way managers and TLs treat you

Salary - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

salary hike is one point and no repetition of routine work

Work Details

Resolving customer queries on call by coordinating with operations (ground staffs)

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Pune

CSA Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Aug 2018

Likes

There is no interference in your work.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to be dislike, trust me.

Work Details

It was Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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FedEx Express Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 FedEx Express reviews submitted by FedEx Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FedEx Express is the right company for you. 50% of employees r...Read more

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FedEx Express Reviews >
FedEx Express Customer Service Associate Pune Reviews

Working Days for FedEx Express Customer Service Associate Pune

based on 4 reviews

Rotational Shift

50%

Monday to Friday

50%

Work Timings for FedEx Express Customer Service Associate Pune

based on 4 reviews

Strict (9am - 6pm)

Flexible timing

50%

50%

Shift Timings for FedEx Express Customer Service Associate Pune

based on 4 reviews

Day shift

100%

Business Travel for FedEx Express Customer Service Associate Pune

based on 4 reviews

No travel

67%

Within city

33%

FedEx Express Customer Service Associate Salaries in Pune

based on 14 salaries

₹2 L/yr - ₹3.2 L/yr

9% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for FedEx Express Customer Service Associate Pune

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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