FastInfo is rated
4.7 out of 5 stars on
AmbitionBox, based on 148 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FastInfo is rated
4.7 out of 5 stars on
AmbitionBox, based on 148 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in FastInfo Customer Care Executive Reviews
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148 reviews found
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Popular
Customer Care Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
Nothing as such.
Work Details
The job is quite interesting. I struggled a bit in the beginning but gradually learnt on the job.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
One of the best companies where you can learn the art of communication, train your interpersonal skills, and grow each and every day. All you need to do is be confident and fulfill the targets to get incentives apart from your salary.
I have been working at FastInfo for a month now and I can say it's an amazing place to work. From the very start, the team was welcoming and the company cultural is very supportive. The leadership here is approachable which makes work environment more motivating.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Working at FastInfo has been a great experience. The team is supportive, and the work environment is dynamic and fast-paced. There are plenty of opportunities for career growth, and management is supportive. It’s a great company for anyone looking to learn and grow professionally.
Dislikes
Nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Nov 2024
Likes
The Manager works very hard for achieving the goal of the company. Quality Analyst department remain very focused for client's satisfaction and clarity towards service. The brand value of this company is very outstanding for serving people of India
Dislikes
The HR hires giving false assurance to the candidates. No enough information is given at the time of hiring. Most pathetic Hr department . The employees have to stretch more than working hours. No Overtime payment is given to the employees for extra work. No grievances and complication is being heard.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Work environment: A healthy work environment with a supportive culture.
Compensation: Fair pay and quality benefits
Growth opportunities: Room to grow and advance in your career
Meaningful work: A sense of purpose and the opportunity to make a tangible impact
Teamwork: Working with talented people and feeling respected by your colleagues
Flexibility: Having the flexibility to work in a way that suits you....Read More
Dislikes
Nothing much .but micromanagement should focus on the salary structure.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Care Executive in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Working experience very good , office environments very good and friendly area.
Shift timing is cool,and also the work is very easy . I developed my communication skill very much from here.
Dislikes
Need to increase the salary more as per the job roles .and need to make people intern to employee as soon as possible because it's take too much times..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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FastInfo.
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Never see the better environment in any other office bt hear things are different . Very friendly environment, all are very supportive & coapprativ. Manager and TL very supportive and work culture is very good. I learn so many things.
Working with this company has been an absolute pleasure – their professionalism, attention to detail, and exceptional customer service make them a standout in their industry.The team is responsive, knowledgeable, and always goes the extra mile to ensure customer satisfaction.
Dislikes
Not applicable.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2024
Likes
I am quite thankful that I got the opportunity
Among the amazing people of fastinfo and could become the past of fastinfo family, the company culture and work culture is good and outstanding environment.
Dislikes
I don't dislike anything about the fastinfo .
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Aug 2024
Likes
I'm quite thankful that I got the opportunity to work among the amazing people at Fastinfo, and could become a part of the fastinfo family. The company culture, the work culture, the environment and the work life balance are quite good and healthy.
Dislikes
I don't dislike anything about working at Fastinfo
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your appreciation. We always strive to bring in the best possible work experience for our members.
Best regards,
FastInfo Group
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Aug 2024
Likes
A workplace always should be like a 2nd home for every employee. The atmosphere of the 'Fastinfo' office is too good to work. Seniors are very supportive . Not only the seniors, but also the technological support is good for work.
Dislikes
The shifting time streching system !!!
Work Details
Work timings: Strict Timings
Employer’s Response
Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2024
Likes
Fastinfo is a very good organisation to work. The team leader's and manager's behavior are also good. The company environment is very friendly. There is a lot of growth in this organisation.
Dislikes
Nothing to dislike in this company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group
Customer Care Executive in
Kolkata
Full Time
·
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Work life, Environment
Dislikes
Shift timing, strict schedule
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Environment is very good
Dislikes
No dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Ambiance, working environment, location....
Dislikes
Shift timing, strict schedule .....
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
I'm happy with my current salary package
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Working environment is good
Dislikes
Nothing as of now
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Work environment is very good.
Dislikes
Nothing as of now.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about FastInfo's Customer Care Executives
How is FastInfo to work for?
FastInfo is rated 4.7 out of 5, based on 148 reviews by employees on AmbitionBox.
FastInfo is known for Skill development which is rated at the top and given a rating of 4.6. However, Job Security is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at FastInfo read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FastInfo?
According to AmbitionBox ratings, FastInfo employees rate its salary and benefits as 4.5 out of 5. You can know more about FastInfo Salaries at AmbitionBox
How is the work culture at FastInfo?
Work culture is rated 4.6 at FastInfo by 148 employees. While job security is rated 4.5 and work-life balance is rated 4.6 at FastInfo. Read detailed reviews by employees of FastInfo on AmbitionBox.
Is work from home available in FastInfo?
According to AmbitionBox, 6% FastInfo employees work from home permanently, 1% work from office 3 days/week, and 5% work from office 2 days/week (based on 95 AmbitionBox reviews in last 6 months).
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FastInfo Customer Care Executive Reviews by Locations