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Engaged Employer

FastInfo

Compare

4.2

based on 787 Reviews

Filter reviews by

FastInfo Customer Service Executive Kolkata Reviews

Updated 10 Dec, 2024

Overall Rating

4.8/5

based on 14 reviews

Rating distribution

12 (85.7%)

1 (7.1%)

0 (0%)

1 (7.1%)

0 (0%)

Category Ratings

4.8

Work-life balance

4.7

Company culture

4.7

Job security

4.7

Skill development

4.7

Work satisfaction

4.6

Salary

4.4

Promotions

What employees say about FastInfo?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

100% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

4 reviews

4.8

Rated by Men

5 reviews

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14 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Dec 2024

Likes

I like nothing in this company

Dislikes

Everything in this company

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2024

Likes

Good working ambience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing about bad things in this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2023

Likes

ON TIME SALARY REAL TIME SUPPORT FLEXIBLE SHIFT TIMING

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I Doesn't Face Any Cons

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2023

Likes

It is a very good company overall

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Service Executive in Kolkata

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2023

Likes

Good working facilities & all

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2023

Likes

A good company to start in.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Service Executive in Kolkata

Full Time

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2022

Likes

On time salary and also work satisfaction.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company policy

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

You are reading trusted reviews. Keep reading to find out more about FastInfo.

Customer Service Executive in Kolkata

Consumer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2022

Likes

nice office ,good atmosphere and everyone is friendly.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing at all.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Kolkata

OLI Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Great company AND POLITE PEOPLE NICE EXPERINCE

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

some time the call flow is very high so cant handle the situation

Work Details

Good training provided

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Really good environment to work.all members are very fraindly

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Really good company

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Legal Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2021

Likes

Working environment is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Corporate should more polite with us

Work Details

Perfect

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Kolkata

Sells Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Work culture supportive for mine.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing at all

Work Details

No doubt it is good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Legal Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Good................

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good............

Work Details

Good.....

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Fic Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Its great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Intersting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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FastInfo Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 FastInfo reviews submitted by FastInfo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FastInfo is the right company for you. 67% of employees reported the wo...Read more