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Fareportal
based on 677 Reviews
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Administration Department
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Overall, it's a wonderful company to work with
Nothing as such
Initially faced challenges since I was from defence background, but then adapted to the culture. It is great company to be associated with.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer service Department
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Good
Location can be better
Work days: Rotational Shift
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Administration Department
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24x7 challenging job... always there is an opportunity to learn...
Nothing to dislike in FAREportal
Was heading ETS...
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Administration Department
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Freedom to take decisions
Flexibility in timings
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Sales Support & Operations Department
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- The dynamic and fast-paced environment kept me engaged and motivated. - Fareportal provided excellent training and development opportunities, which allowed me to refine my sales and customer service skills. - The leadership team was approachable and supportive, making it easy to discuss ideas and challenges. -The company culture encouraged teamwork and collaboration, which made working there enjoyable. Overall, working at Fareportal gave me a solid foundation in sales and customer service and helped me grow both professionally and personally. I’m grateful for the experiences and connections I made during my time there....Read More
Overall, my experience was positive, and I have no specific dislikes to share.
Full Time
Operations Department
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Just the salary.
Working at Fareportal was the worst professional experience of my life. The office culture is toxic, with zero regard for employees' well-being. The company's sole focus is on achieving targets, often through unethical means, such as pressuring employees to sell plane tickets or hotel bookings at exorbitant markups, particularly to vulnerable groups like senior citizens or those who are less tech-savvy. Selling a $100 ticket for $1000 is not uncommon, and this blatant exploitation is actively encouraged. Work-life balance does not exist here. The company demands extra hours almost daily and forces employees to work six days a week at least twice a month under false pretenses of unmet targets. They don’t care if you’re sick or hospitalized – meeting targets is the only thing that matters. Forget about promotions or skill development; you’re merely a cog in their machine, logging in to scam unsuspecting customers. The management is the worst part. A manager who went by the alias "Rob" epitomized the toxic environment. His behavior was outright abusive, constantly threatening employees with job loss if targets weren’t met. Complaining to HR is useless because they turn a blind eye to everything, protecting their own interests. His harassment drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Finance Department
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Superb
Superb and great work place
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Good incentives
No work-life balance
Work policy: 2 months home and 2 months office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Working with team member looks ok
Shift timing and management
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Excellent work culture will suggest to join every one.
Nothing I dislike about this company
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Supportive seniors and work load is good
The more you stick with seniors the more you grow.
Work policy: Depends on seniors right now training is work from office after that you can grt wfh
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Good to work with brand name
Limited class room trainings for leaders
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations Department
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Seniors support
No personal life
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Work culture
Nothing
Excellent
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Incentives, meal & cab facility. Infrastructure is ok too
Leaves are'nt provided in time even when we have more than enough in our balance. Employees had no fix week'offs. Two days off's were rotated between colleagues and it was very inconvenient when we were given Week offs in place of Leaves. We had to manage next week without any off's and had to work whole 10 days in a row as previous weeks off's were adjusted as leaves.
Full Time
IT Security Department
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Cab and food
Politics, favouritism, unethical
Full Time
Payroll & Transactions Department
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Seniors are helpful
sudden cost cutting
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing
Everything / Upper level behaviour
Full Time
Customer Success, Service & Operations - Other Department
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Work culture are good
NA
Full Time
Software Development Department
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Good exposure to technology Great work environment
Micro management
Full Time
Accounting & Taxation Department
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5 days working
Too much work pressure
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
HR Operations Department
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All good
Nothing as such
Full Time
Software Development Department
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I love this companies Work life balance
I don't like the compensation that I am getting for my work.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work from anywhere facility.
Not good appraisals.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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