FactSet Client Support Engineer Reviews

Likes

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is no work pressure.

Dislikes

Hidden toxicity which surfaces at times.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture

Dislikes

They are decreasing the promotion cycles every year.

Likes

Great place to work

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance and good work environment. Good management.

Dislikes

Low hikes last year alone ( not sure why)

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pay scale is good

Dislikes

No job safety Culture is worst boss culture

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Free Food. Free Transport. Good Salary.

Dislikes

No Job Security if you are joining in high salary. If you are from java background you will be working on old tech stack. Don’t expect work life balance.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Attrition makes the company feel like a mismanaged college. You always have fresh blood coming in... That's a sight to the sore (blue light burnt) eyes.

Dislikes

I'm writing this review as a last resort, hoping that someone in HR will take notice and investigate the appalling work environment and management practices at FactSet(CUS). Here are some of the issues I've experienced: 1.Gossip and favoritism: Gossip is rewarded, and people are promoted or demoted based on rumors and their ability to be yes-men. Example: I've seen colleagues being promoted to leadership positions solely because they're close friends with the manager, despite lacking the necessary skills and experience. 2.Rude and unprofessional management: Indian managers are often rude and dismissive towards their own team members, while treating foreign visitors with excessive deference. Example: When a manager from Manila visited our office, they were treated like royalty, while we were expected to cater to their every need. In contrast, our Indian managers regularly belittle and demean their team members. 3.Lack of accountability: Strong managers are transferred to other teams to make way for "puppets," and concerns raised to management are met with rude and dismissive responses. Example: A highly competent manager was suddenly transferred to another team, and their replacement was someone who lacked experience and expertise. When I raised concerns about this decision, I was told to "focus on my work" and not question management decisions. 4.Stressful work environment: The management's refusal to address non-client-related concerns creates a stressful and toxic work environment that affects productivity and client satisfaction. Example: When I tried to discuss my concerns about the company culture with my manager, I was told that I should only focus on client-related issues and not waste time on "non-essential" matters. 5.Unprofessional behavior: Employees are often judged and mocked by their colleagues and managers, creating a culture of fear and intimidation. Example: I've witnessed colleagues making fun of each other's English language skills and mocking their accents. This behavior is not only unprofessional but also creates a hostile work environment. 6.Lack of action from management: Management fails to take action against employees who demoralize and undermine their colleagues, while punishing those who speak out against these behaviors. Example: When I reported an incident of bullying by a colleague, the management failed to take any action, instead telling me to "work it out" with the perpetrator. 7.Retaliation against whistleblowers: Management builds grudges against employees who write reviews or provide feedback, giving them minimal ratings and creating a culture of fear. Example: After I wrote a review on this platform, I received a negative performance review from my manager, citing "unprofessional behavior" as the reason. This was a clear attempt to retaliate against me for speaking out....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Likes

I would like say that in Factset work culture is good because Senior and TL will help you for uplifting to you.

Dislikes

Just I can say that salary is less as compare to market.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

We can learn as much as we can. Provides all kinds of resources. Company culture is good Free food and beverages. Free Transport

Dislikes

No proper hikes. They don't consider overall experience for promotion. They only see experience in factset. Majorly Late night shifts with no shift allowance . This causes health related issues.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

FactSet is always the best company when coming to work life balance. You’ll find better work ethics and they don’t stress you and they hear what you say. Moreover, there are many other benefits like cab facility, delicious food, and many medical benefits like Insurance and free camps

Dislikes

There isn’t much cons but they delay the promotion process. It will take minimum 2.5 years to 3 to get promoted.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

hybrid food cab OT allowances few Friendly TLs

Dislikes

micro management more PE parameters work pressure no work life balance hike ratings

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Transport facility is good

Dislikes

Very Toxic environment , lots of micromanaging, employees communication skills are not good. Company is not good in training, lots of manual work

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you have lost money fraudulent to any company , broker or account manager and you want to retrieve it , then contact Bsbforensic.com and get back your money they helped me out.

Dislikes

none

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.