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Experian

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3.8

based on 111 Reviews

About
Reviews
111
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1.5k
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22
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35
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Experian Customer Success, Service & Operations Department Reviews

Updated 26 Mar, 2025

Overall Rating

3.3/5

based on 8 reviews

Rating distribution

3 (37.5%)

2 (25.0%)

0 (0%)

1 (12.5%)

Category Ratings

4.1

Salary

3.7

Company culture

3.7

Work-life balance

3.5

Job security

3.1

Promotions

2.6

Work satisfaction

2.5

Skill development

What employees say about Experian?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

80% employees reported

Flexible timing

80% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

3 reviews

3.9

Rated by Men

5 reviews

Experian is rated 3.3 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Experian is rated 3.3 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.3

• 8 Reviews

Engineering - Software & QA

4.1

• 35 Reviews

IT & Information Security

3.8

• 15 Reviews

Data Science & Analytics

3.6

• 10 Reviews

Project & Program Management

3.2

• 5 Reviews

Product Management

4.3

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Learning & Development Specialist in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Support Specialist in Visakhapatnam

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Mar 2025

Dislikes

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Team Manager in Hyderabad / Secunderabad

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2023

Likes

Very good work life balance

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Scopes are not clear for few of the projects

Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Operations Analyst 2 in Hyderabad / Secunderabad

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Sep 2023

Likes

Decision Analytics which is a part of Experian is very toxic because of its leaders....overall Experian is a great place to work.

Salary - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

HR is least bothered about the concern you raise against senior management

Skill development - Bad
Work satisfaction - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

css-2 in Hyderabad / Secunderabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Mar 2025

Likes

Salary - Good

Dislikes

Skill development - Bad
Job security - Bad
Work satisfaction - Bad

Overall Rating

Operations Manager in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 May 2022

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Manager in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2021

Likes

Company policies were very good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything was good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Experian.

Client Servicing Executive in Mumbai

Contractual

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2023

Likes

Good at employee recognition

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Can't say exactly

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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Jobs at Experian

View all

Engineering Manager (8-10 yrs)

8-10 Yrs

Not Disclosed

Senior OBIEE/OAS Developer - Business Intelligence Solutions (3-6 yrs)

3-6 Yrs

Not Disclosed

Full Stack Engineer - .Net/React.js (4-5 yrs)

4-5 Yrs

Not Disclosed

Compliance Analyst

Mumbai Suburban, Navi Mumbai +1

3-7 Yrs

Not Disclosed

Senior iOS Developer - SWIFT/Objective C (6-8 yrs)

6-8 Yrs

Not Disclosed

Senior Applications Security Manager (10-12 yrs)

10-12 Yrs

Not Disclosed

Experian - Senior Java Developer - Spring Boot/Microservices Architecture (7-10 yrs)

7-10 Yrs

Not Disclosed

Experian - Senior DevOps Engineer - CI/CD Pipeline (5-10 yrs)

5-10 Yrs

Not Disclosed

Experian - Java Technical Architect - Microservices Architecture (8-15 yrs)

8-15 Yrs

Not Disclosed

Software Engineer (Java)

Hyderabad / Secunderabad

1-5 Yrs

Not Disclosed

More about working at Experian

HQ - Costa Mesa, California , US
FinTech
201-500 Employees (India)
Financial Services
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Experian reviews submitted by Experian employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Experian is the right company for you. 80% of employees reported the wor...king days at Experian as Monday to Friday. 80% employees reported the work timings at Experian as Flexible timing. Read more

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Experian Customer Success, Service & Operations Department Reviews Reviews

Experian Salaries in Customer Success, Service & Operations Department in India

Operations Manager 5 salaries	₹8.5 L/yr - ₹15 L/yr
Senior Executive Operations 3 salaries	₹6.5 L/yr - ₹7.3 L/yr
Senior Sales Operations Analyst 3 salaries	₹13 L/yr - ₹13.2 L/yr
Senior Data Analyst 2 salaries	₹6.6 L/yr - ₹8.5 L/yr
Major Incident Manager 2 salaries	₹8.1 L/yr - ₹10.4 L/yr