Exl India Operations Manager Reviews

Likes

Nothing is good about exl

Dislikes

Everything is bad in exl

Likes

Job Security

Dislikes

Bias Management. Most of the middle level position people are family or friends-friends of Vertical leaders in management. Too much interface of Operation in hiring.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good can consider

Dislikes

None nothing much

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good company to work in.

Dislikes

Good company to work in.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

Likes

Nothing is good .

Dislikes

Everything is very bad

Likes

Job stability,work from home, good management

Dislikes

Nothing

Likes

Good environment..full support from your senior.

Dislikes

Not meet the salary expectations as per knowledge, education, and all... Need to something change in their salary policy 😒🙂

Work Details

Work policy: Not permanent WFH yet. Buy working from home from last one year.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Currently it’s hybrid model, so wfh mostly and other locations than the base location

Dislikes

No training plan Higher ups are confused and don’t listen to ideas

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at EXL was a great experience. The company culture is excellent, with a respectful and professional environment where no one is criticized in public. The flexible working hours and high level of work satisfaction make it an ideal workplace.

Dislikes

The salary is relatively lower compared to other companies. Additionally, in our project, there is no work-from-home option.Phones are not allowed in the workspace. These are the main drawbacks.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazing work life balance if you are at team manager role.

Dislikes

They mostly underhire, if they overhire, they don't promote early. The rehiring policy is bad, one can only get a level above than his previous role even if they come back after 3-4 years

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Not even a single thing...

Dislikes

They do not provide any leave when you already have in your bucket either you have any emergency or any urgent work they really don't care about it you just have to come office.No chance of promotion or increament in fact they cut a lot from your CTC.. Totally not supportive in anyway

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Government job for AM and above.

Dislikes

Dirty washrooms,Close to zero appraisal,No IJP's and growth is only on the basis of recommendation from AM and Manager,No collaboration between Quality and operations,Conjusted working space,Poor airconditiong resulting in suffocation and unhygienic food offered that to provided by third party vendor.

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

Likes

There was nothing to like they hired me for payroll later moved me to insurance process. And the funny thing is there was opening in payroll domain too but they never look out for internal movement.

Dislikes

Job security was 0 they keep moving people form one process to another.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There’s nothing to like here

Dislikes

1. No structure in work - everything is ad-hoc, urgent and important. No planning 2. Too much office Politics - more competition, less collaboration 3. Micromanagement by EXL Managers - some managers make you sit on a call entire day as they want to see you work 4. Toxic work culture - people hide information from others, talk behind etc., 5. Some leaders in certain spaces like Insurance, RMTI lack vision and operate like a Lala 6. No hikes, delayed bonuses, delayed promotions in 2024 7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone 8. Poor office facilities and a substandard health insurance. 9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database 10. They hire people with proven tech and business skills and don’t have any plan to utilise them. 11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

WORK security is good , Good company from freshers

Dislikes

Need to change their hiring process, the hire anyone which lead to poor people leading the team without proper qualification. Salary is not great.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.