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Essilor

Compare

4.0

based on 293 Reviews

Filter reviews by

Essilor Customer Service Associate Reviews

Updated 13 Mar, 2025

Overall Rating

3.5/5

based on 5 reviews

Rating distribution

2 (40.0%)

0 (0%)

1 (20.0%)

Category Ratings

3.8

Company culture

3.5

Salary

3.5

Work-life balance

3.5

Skill development

3.2

Job security

3.2

Work satisfaction

2.6

Promotions

What employees say about Essilor?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

1 reviews

3.3

Rated by Men

4 reviews

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5 reviews found

Sort by: Popular

Customer Service Associate in New Delhi

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Mar 2025

Likes

During working in this period no growth & manager behavior are rudely & dissatifsied also politics environment.

Dislikes

Management is poor & working culture is dissatisfied

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Customer Service Associate in New Delhi

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Aug 2023

Likes

Partially good

Skill development - Good
Company culture - Good

Dislikes

Persons, environment, location

Salary - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2023

Likes

Move to on role

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 24 Apr 2021

Likes

I worked for Essilor for around 3 years.

Company culture - Good

Dislikes

There isn't anything that I dislike about the company but I experienced lot of politics within the team.

Work-life balance - Poor

Work Details

The job was easy but boring. Our Manager was nice person.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Jamshedpur

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2022

Likes

I’m very happy to work on this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Essilor?

Ask anonymously on communities.

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posted on 08 Mar 2025

Likes

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Dislikes

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Dislikes

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posted on 21 Nov 2024

Likes

I have worked with essilor for 7 years at the time of my age 17 it's was wonderful journey in my life

Salary - Excellent
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Job security - Excellent
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Dislikes

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posted on 04 Oct 2023

Likes

Nothing is good about working in the Essilor India company.

Dislikes

The management is very terrible. The educated employees who are working in non-payroll from a longer time not considered to be on payroll. The manager abuses people with disability and to girls as well. They promote the people not on the basis of knowledge or performance but on the basis of personal relationships.

Salary - Bad
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posted on 28 Sep 2023

Likes

Being brand leader gives you more options to explore new things.

Salary - Good
Job security - Good
Work-life balance - Good

Dislikes

There is nothing as such.

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Likes

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Likes

work life balance,

Job security - Good
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Likes

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Salary - Good
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Dislikes

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Essilor Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Essilor reviews submitted by Essilor employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Essilor is the right company for you.